Problem of discovery of the cDAQ-9191 in MAX

I have a new cDAQ-9191 with 9208 module that I have connected to my PC with an Ethernet cable.  I use DAQmx 15.1.1 in Windows 7 Pro SP1 64 bit and MAX 15.0.0f0.  The cDAQ-9191 appears under devices and Interfaces > network devices.  There is no IP address and its status is "disconnected".  There is no found network card.  There is no Firmware button, and add device only returns an error message.  See the two photos attached for details of 9191 properties.  I have tried to reset MAX configuration, restart the 9191, exchanging several cables, restart the PC, turn off all the other networks of PC, turning the firewall, but without success.  I searched the forum, but no one else has reported a solution to a similar problem.  The port LAN PC has a static address, and I've used the port to connect to other devices.  As this is obviously not a normal state for this 9191 I'm totally stuck with no idea how to proceed.  Is it a hardware failure?

In addition, on my main PC (MAX 15.0.0f0, DAQmx 15.1.1, 15.0 IMAQdx, win 10 Pro 64-bit), MAX cannot find network devices.  I tried with an Axis Network camera and the 9191, which both appear on the other PC.  I can't find a solution to either but it's a real pain that MAX is not working properly when necessary.

Hi Dr_M,

If your LAN port has a static IP address, it must run a DHCP server, which can affect the 9191 an address on the same subnet.  If no DHCP server is found, the 9191 a local IP address of the default link.  Very likely, you met the latter, and the static IP address that you have assigned to your LAN port does not link local beach.  This means that your computer and your cDAQ are on different subnets, so MAX can communicate with the 9191.

You can change the IP address of your LAN port to one in the local area connection (169.254.x.x, subnet mask 255.255.0.0), or you can configure your LAN port to automatically obtain an IP address.

Once you access the 9191 in MAX, you can adjust the parameters IP back at your convenience, as long as the chassis and the computer you end up on the same subnet.

Tags: NI Hardware

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