Problem of restoration of blackBerry Smartphones

Similar Questions

• Problems of email to blackBerry Smartphones

  I'm unable to access e-mail.

  After entering my user and password, it indicates there is a problem and suggest you contact gmail.com.

  However, I am in the right username and password (works on other devices very well) and it was working properly before.

  How to remedy?

  Thank you

  OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

  • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

  Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Problem of global app blackBerry Smartphones blackberry curve 9220

  Hi everyone, I just bought a bb curve 9220 and I run across some problems with the installation of the blackberry app world. When I click on the icon of the app world it is said that I need to update the current version of the application to use, so I click on the "upgrade" button and a blank web page opens starts to load, but nothing happens and I'm again on the app world the same read error message.

  Does anyone know what would be the problem?

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Thank you and sorry for my bad English

  Hello!!

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

  PS...

  beamire wrote:

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Maybe Yes, maybe no... There are 4 bytes for each level of the operating system, not only 3:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  So there may be a more recent OS for your device, but with only 3 bytes, there is no way to compare. You can, however, see the official download portal for:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• Organizing problem of synchronization to blackBerry Smartphones

  Hello

  When I connect my BB to my PC for the sync my organizer, I get the following message:

  "The organizer was able to start. The Blackberry Desktop Software could not load your previous data organizing configurations. Reconfigure your host settings to synchronize Organizer data between your computer and your BlackBerry smartphone. »

  However, when I try to configure host settings I get the same message! I can't solve the problem. I seem to be the loop.

  I use the software version: 5.0 Bundle 1168

  Any ideas how I can sort this out so I can return to the synchronization between my PC and my BB?

  Thank you

  Ok.

  Steps I took to get my system working again.

  -While the installation worked, I selected "forget device" in the menu of the device.

  -Done a complete uninstall of the software of Office BB, including user settings. (A reboot is necessary)

  -Download a new copy of BB 7.1 desktop software.

  -Installed software, reconfigured synchronization Organizer and everything works fine now.

• Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

  Hello

  I hope one of you whistle may be able to help me.

  I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

  Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

  App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

  (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

  He said: I'm running the latest version of the software, so I don't understand what is happening.

  I rebooted several times, no luck.

  I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

  No matter what valued Advisor,

  Thank you!

  Hi Mononoke,

  Cause 1

  4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

  Resolution 1

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

  Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

  The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

  For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

  Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

  You are welcome.

  Good luck.

• Problem with email notification blackBerry Smartphones

  HIII everybody... I use bb9320curve with os 7.1, until a few days back everything worked well, in my opinion if it was my friends or community mailer. Then due to several reasons, I disabled my internet connection for a week, now, even once, I enabled the internet, I received a message that in 20 minutes I start receiving my notifications by e-mail, but nothing happened. I have not received all messages on my phone (but a lot through my Inbox in regular line).  I tried to reboot, perform a hard reboot by removing the battery while on and so far nothing has worked. Then I get notifications only when I receive by email from the community forum of bb not other e-mails that are my friends, I know it sounds crazy, but that's what happens. Can anyone suggest me the solution.

  Hello!!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Problem OS update for blackBerry Smartphones

  Here's the situation. I was upgrading my OS 4.2 to 4.5 OS and in the process my phone was hit on the table and disconnected from the usb. I reconnected immediately, but it did not work, it says I need to restore my blackberry, but now the Desktop Manager does not save the blackberry. Also, the blackberry does turn on it just has the red LED flashes. All the answers?

  Friendly to ask how.

  You will need:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

• Problem with DTEK 50 blackBerry Smartphones, keyboard is not running

  Hi all

  First of all, sorry for my bad English...

  "Nine" DTEK 50 received yesterday.
  Now, the keyboard is not running... Every 10 seconds the same error... "Unfortunately, the BlackBerry keyboard has stopped.

  I can't change it in the options!

  Also with several reboots of the smartphone... same error and I can not write anything.

  Someone else has the same problem?

  I need help, thanks!

  Best regards from Switzerland

  Cadigianchi

  Now it works! I downloaded BB keyboard in the game store, and the App is now in the settings!
  I 'Fri' t remove this app... so strange, but thanks for the help.

• Problems of memory card blackBerry Smartphones

  Yo, I have a blackberry "BOLD", I had for a few months now, and whatever, there are so few months it says my memory card will not work. Opens with a post on if the lost clusters are found repair them. I click Yes. It has basically not anything. So we thought ok just get a new memory card. Did. And a few months later almost the same thing. But the thing is. There is nothing wrong with the old card memory, work on the Tablet, computer, and other smartphones, even with the new memory card! But it happened after I have it disconnected from the computer to get the files there. And generally, it's going to do something he did not wid da last memory card. It's starting to say there are about 120 songs n the number should increase for a second, then start decress to only 4 silly songs! And he just pretended that there is no pictures there. I tried to update my phone frm blackberry app world, holding the battery, take out the memory card. Nothing works. Corsica, its most likley the phone. Because the memory card is fine on ANY other device! So if anyone can please have the solution to this, that would be great!

  Hello and welcome to the community!

  From what you describe, I agree that the problem is with the BB to a level of material - and no amount of OS, software, or internet-remote diagnosis can do something about it. If your BB is still under warranty, then seek assistance through this channel (usually from your place of origin of the purchase). If your BB is not under warranty, then you have a difficult decision... you want to know how much someone would charge you for repairs and then decide if it's worth the expenditure only or just buying a new device.

  Good luck!

• Problem with headphones 9320curve blackBerry Smartphones

  Hello

  the volume of the headphones during calls is down, can not adjust.

  The volume of the speaker is OK, can adjust.

  No idea what is the problem and what is the solution

  Is this new behavior? Or was it always this way?

  If this is the new behavior, then you can try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If not - what else could have happened just before that this behavior started? Physical damage? Water damage? Something else?

  Good luck and let us know!

• Problems of text of blackBerry Smartphones

  I just got my first Blackberry Pearl yesterday. Everything is great... except the SMS text messaging. When I go to compose a text SMS, the little box you type in disappears as soon as you start typing and not reappear until the cursor moves on the second line. When you get 2 lines of text, what you wrote is displayed. BUT if you misspell something in line 1 and go to to solve this problem, if you delete anything, the text disappears again. Once I sent the message, I can see what I wrote, but it will not appear me while I type it. You can see the character count on the side of the screen moving, showing you type something, but nothing appears. Help, please! It's very frustrating!

  The next thing I would do is then to make a backup of the data using the desktop backup manager and restore the functionality. Then I would like to wipe the device and reload the software.

  If you want to try to wipe the device you would go to Options | Security options | Settings General, hit the menu button, choose wipe Handheld. Do erase all data, but also reset the device back to the factory. After wiping did try to go in the new sms message and see if it happens. Otherwise, you can use backup and restore to restore your data and try it once more

  If you try to reload the operating system, and then follow the last post in this thread

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=31292

• Problems of browser to blackBerry Smartphones. Missing service book.

  Hello!

  I have a blackberry storm 9500 from the Germany. I am located in Yerevan (Armenia). It seems that there are several problems with my smartphone:

  1. when I try to connect to the browser, the following message appears: «your device has no currently all entries in book of Service Configuration Browser.» Please contact your service provider to enable the browser on the device"or next:"It seems that your device does not have an installed service WAP2.0 book."

  2. I can't find the networks without wire in my phone.

  3. I can send info via bluetooth, but it cannot receive (after the coupling with other phones of course).

  4. can I transfer my messages in the "SMS SIM Card Inbox" folder in the folder "Inbox SMS"?

  Thank you in advance!

  No problem!  I'm just sorry I can't do more to help!  If you explain in detail the situation of your carrier, I hope they can get you operational.  You may also call Vodafone in Germany to see if they will release your phone IMEI # and PIN # in order to work with your network.  Unfortunately I don't know a lot about this fact (just what I've seen here on the forums), but maybe someone else who has done this before will see this and can help more!

  If you do not hear anything someone else on this, try to start a new thread with the following title: "need help with get data service on a Storm 9500 unlocked from a different network."

  This should be able to get more attention to others who have experienced similar problems and managed to solve it.

• Problem updating my software blackBerry Smartphones

  Hello world

  I currently own a Blackberyy Bold 9000. I have a problem, upgrade my blackberry version 4.6 to 5.0 software. When I try to upgrade, it tells me that I have enough space (missing 21Mo), as shown on this picture http://img42.imageshack.us/i/26864228.png/ . This is not normal, because I have bearly applications (Blackberry Messenger, MSN Messenger, Twitter and Facebook and that's all). In addition to this, I have a 16 GB memory card. Can someone help me please?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB24109'there was an error in updating your software. There is not enough storage space on the device for this update"appears for a BlackBerry Device Software Update

  Unfortunately, it really does not offer much help (btw... your SD card is not relevant... only the Application memory is relevant). You might do better with this process:

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

  I hope that it contains something useful!

  Good luck and let us know!

• Problem when purchasing applications blackBerry Smartphones (error Id: 30210)

  Hi, I am a user of bb from Hong Kong. I'm having the problem by buying apps for iPhone by VISA. It always shows: at least a parameter is invalid (error Id: 30210).

  Some users suggested to change the zip code, however, it did not help in my case. I do not know how and what to do...

  My device: Bold 9900 (v7.1.0.746)

  Version of World Apps: 4.0.0.63

  Thank you very much!!

  It is a question has already been given that is reviewed by our development team. No resolution time is currently available.

  Check the below article for more on this - knowledge base

  • KB33052 "At least a parameter is invalid (error Id: 30210) ' when buying applications in the BlackBerry App World