Problem when purchasing applications blackBerry Smartphones (error Id: 30210)

Similar Questions

• Applications blackBerry Smartphones upgrade kernel deleted an app purchased

  October 16, 2009, I bought the Weatherbug Elite BlackberryAppWorld store program and successfully installed on my Storm 9530.  October 19, I used the Desktop Manager application to upgrade the integrated applications in the phone.  I checked the box that says to make a backup of my data.  During the process of restoring data, the program said that it was impossible to update one of the databases.  When the update is finished, I found that, not only the Weatherbug Elite program had been deleted from my phone, but it has also been removed from the list of applications purchased in the BlackberryAppWorld application on the phone.  I sent the RIM on this problem, but got no response yet.  I have the e-mail message that was sent to me when I bought the program, confirming my purchase.

  It has finally been resolved, although not through any response to the issue of charging, as I posted in this forum.  I finally found a telephone number for technical support RIM, (877) 255-2377, they are careful not to indicate on this web site.  The technician had me re - enter my payment information in the section My Apps from BlackberryAppWorld.  At first, this did not help, but after a delay of about one minute, the Weatherbug Elite program reappeared in the purchased applications listing, and I was able to download it again.  Again, I don't know (and may never know) why all my other applications purchased from BlackberryAppWorld has continued to demonstrate, but only this one application is not reappear until I updated my payment information.

• BlackBerry smartphone error 507 9860 Torch

  Hello, I can't start my 9860, I have error 507

  The phone is a 9860 unlocked with the loaded with Windmobile OS 7 employee purchase plan
  (Windmobile tried too, but no was not able to help)

  I tried KB19767 and KB10144 and apploader with or without option /nojvm

  Here are the steps and the messages that I received

  www.blackberry.com/btsc/KB19767

  Popup BlackBerry Desktop Software can communicate with the BlackBerry

  Same thing

  
  Confirm the unit repair

  
  (prompt release of phones password {1/10})

  Updates of BlackBerry Device Software

  There is no update to BlackBerry Device Software

  backt original message

  BlackBerry Desktop Software can communicate with the BlackBerry

  A tried

  www.blackberry.com/btsc/KB10144

  Same results as above

  I do not receive the message in step 3 (Get Update, update later or show other versions)

  Apploader with v7 download Windmoble using

  Apploader
  Charger (with or without /nojvm)
  USB - PIN: 12345
  (indicates that the device is connected)

  guests of device password
  phone screen flashes

  Basic Applications BlackBerry Update appears on the wizard

  
  Could not load the "Blackberry 7.1.0 Core Applications" because some of the required files are not available.

  Is there another way to restore the system to a bootable state? Maybe for the original firmware?

  Thank you

  Hello and welcome to the community!

  507 means that it not there no OS on the device at all, so nothing to be "factory reset" or anything else. Only a good OS reload will get going again.

  I recommend the following, on a PC (you can not do this on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now try these tips, but replace the software of office/AppLoader instead (if/when indicated) Web site:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  You may need to try different packages of OS... maybe that you are trying is corrupted somehow.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• Problem of global app blackBerry Smartphones blackberry curve 9220

  Hi everyone, I just bought a bb curve 9220 and I run across some problems with the installation of the blackberry app world. When I click on the icon of the app world it is said that I need to update the current version of the application to use, so I click on the "upgrade" button and a blank web page opens starts to load, but nothing happens and I'm again on the app world the same read error message.

  Does anyone know what would be the problem?

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Thank you and sorry for my bad English

  Hello!!

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

  PS...

  beamire wrote:

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Maybe Yes, maybe no... There are 4 bytes for each level of the operating system, not only 3:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  So there may be a more recent OS for your device, but with only 3 bytes, there is no way to compare. You can, however, see the official download portal for:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• Problem updating my software blackBerry Smartphones

  Hello world

  I currently own a Blackberyy Bold 9000. I have a problem, upgrade my blackberry version 4.6 to 5.0 software. When I try to upgrade, it tells me that I have enough space (missing 21Mo), as shown on this picture http://img42.imageshack.us/i/26864228.png/ . This is not normal, because I have bearly applications (Blackberry Messenger, MSN Messenger, Twitter and Facebook and that's all). In addition to this, I have a 16 GB memory card. Can someone help me please?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB24109'there was an error in updating your software. There is not enough storage space on the device for this update"appears for a BlackBerry Device Software Update

  Unfortunately, it really does not offer much help (btw... your SD card is not relevant... only the Application memory is relevant). You might do better with this process:

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry smartphone error departure mIndicator

  I got blackberry 8520,

  Today, I downloaded version 8 of mindicator on my mobile, with the help of Blackberry Desktop Software.

  The app has been downloaded correctly but I get an error when I run the application mindicator indicating "error at startup mIndicator: Module 'mindicator' attempts to access a secure API."

  Please could someone help me get rid of this error.

  Thank you

  Well J,

  I'll try to contact the developer of the app.

  Hope they have a solution for this error!

  Thanks for your help!

• Problems of email to blackBerry Smartphones

  I'm unable to access e-mail.

  After entering my user and password, it indicates there is a problem and suggest you contact gmail.com.

  However, I am in the right username and password (works on other devices very well) and it was working properly before.

  How to remedy?

  Thank you

  OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

  • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

  Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Problem with email notification blackBerry Smartphones

  HIII everybody... I use bb9320curve with os 7.1, until a few days back everything worked well, in my opinion if it was my friends or community mailer. Then due to several reasons, I disabled my internet connection for a week, now, even once, I enabled the internet, I received a message that in 20 minutes I start receiving my notifications by e-mail, but nothing happened. I have not received all messages on my phone (but a lot through my Inbox in regular line).  I tried to reboot, perform a hard reboot by removing the battery while on and so far nothing has worked. Then I get notifications only when I receive by email from the community forum of bb not other e-mails that are my friends, I know it sounds crazy, but that's what happens. Can anyone suggest me the solution.

  Hello!!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Applications blackBerry Smartphones to be recorded in the internal storage card or media other than RAM.

  Hi guys,.
  IAM hrdware configuration set with hand torch
  512 MB of RAM
  4 GB of storage internal

  If I install any appps blackberry app world are those get saved in the RAM memory, which reduces the speed of the aircraft, to help me how do to install applications to the media card or internal storage

  Thank you best regards &,.
  Sandra

  Hello!

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

  Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Good luck!

• Organizing problem of synchronization to blackBerry Smartphones

  Hello

  When I connect my BB to my PC for the sync my organizer, I get the following message:

  "The organizer was able to start. The Blackberry Desktop Software could not load your previous data organizing configurations. Reconfigure your host settings to synchronize Organizer data between your computer and your BlackBerry smartphone. »

  However, when I try to configure host settings I get the same message! I can't solve the problem. I seem to be the loop.

  I use the software version: 5.0 Bundle 1168

  Any ideas how I can sort this out so I can return to the synchronization between my PC and my BB?

  Thank you

  Ok.

  Steps I took to get my system working again.

  -While the installation worked, I selected "forget device" in the menu of the device.

  -Done a complete uninstall of the software of Office BB, including user settings. (A reboot is necessary)

  -Download a new copy of BB 7.1 desktop software.

  -Installed software, reconfigured synchronization Organizer and everything works fine now.

• Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

  Hello

  I hope one of you whistle may be able to help me.

  I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

  Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

  App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

  (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

  He said: I'm running the latest version of the software, so I don't understand what is happening.

  I rebooted several times, no luck.

  I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

  No matter what valued Advisor,

  Thank you!

  Hi Mononoke,

  Cause 1

  4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

  Resolution 1

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

  Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

  The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

  For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

  Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

  You are welcome.

  Good luck.

• BlackBerry smartphone error synchronizing Calendar using Desktop Manager 4.7, Outlook 2003, on the storm

  I just installed Desktop Manager on my PC (Windows XP).

  Contacts sync fine.

  Calendar does not synchronize:

  "Schedule of playback device" is fine.

  "Treatment device calendar" is fine.

  'Reading of MS Outlook calendar' is where the error occurs:

  Desktop Manager starts to read Outlook 988 items and constantly stops at the point #227, with one of the two error messages:

  (1) ' reported Intellisync, unknown error"or

  (2) 'operation ended unexpectedly.'

  I followed the directions for:

  How to enable advanced logging for Intellisync because of the failure of the synchronization to the BlackBerry smartphone

  to

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB01451&SLIC...

  This operation required that I change the iloptcfg.cfg file.

  Still no luck. any suggestions?

  around on this issue... the only way I found to fix this was to reset the device completely and synchronize "fresh" from my computer. Note: has happened since then, and every time that it is when I use the camera to change a recurring APPT. For now, my lessons learned: whenever I need to edit or delete a recurring appt, I do it from the computer so I do not get locked out of sync to the storm.

• Bad application blackBerry Smartphones

  Hello, can someone help me?

  I installed an application that make my BB back to zero all the time. The phone can turn on only for a few seconds and that resets again with the message "App error 523 - Reset." How can I work around this loop and uninstall this bloody application that installed by accident?

  Hello

  First try to start safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  Otherwise, this KB discusses this error code

  • KB2439"error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Good luck

• Problems with AP app blackBerry Smartphones

  Hello! When I did my last OS change my AP app started acting weird. I had the rear connection problems, and the keyboard is stuck on the screen without the possibility to hide. I contacted CS who suggested that delete, delete APP world, do a sweater batt and re - install both. Well, I always have the same problem with the application. I love it, so if there is anyway to do the work that would be great! Any suggestions? TIA

  Try this with the soft AP...

  On your device, go to Options > Advanced > Applications > new AP (or whatever his name is)...

  Highlight the name of the application and only select, just highlight this line > Menu > turn off the Compatibility Mode.

  See if that solves the problem and let us know?