Problem of the printer prints do not number of copies

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• 8600, connected HP says there is a problem but the printer does not work

  I try to use a 8600 e - all - in - one. It replaced a 8500 who has never had a problem with eprint to an email address or as a printer of google cloud.

  With the new printer, when I get it in hpConnected correctly identifies the printer and it's e-mail address. He says he's online. It also gives me the warning sign of exclamation to a printer problem. When I click it says that there is an unspecified error and see the front panel of the printer. No error on the front panel of the printer.

  If I send print jobs via the address hpeprint, it works every time.

  Because hpConnected said that there is a problem: the page of the google cloud reports that the printer is offline.

  Connection is complete Hughesnet, so that might be a contributor to the problem.

  I finally solved this problem. I reinstalled an old Windows laptop-based printing software and now hpConnected said there is no problem. It's strange because the printer is not physically connected to any PC. It is wireless only.

  To solve the google cloud printing problem, I disabled the Web Services and then reset the default wireless property. When I went through the Setup Wizard again, it gave me a new code of acceptance. I got to hpConnected and then added the printer to the Google Cloud Print/HP dialogue page.

  Now, things work as expected.

• I have a problem with the HP Deskjet2545 do not print on the computer.

  Printer does not print. Computer says "printer error". Convenience store said that the problem is resolved. The printer is 'ready' doesnot even impression. What is the solution?

  Original title: hpDeskjet2545.

  Hi Matt,

  Thanks for posting your query in the Microsoft Community.

  Printers to print documents, photos, cards and calendars. You have a problem with the printer doesn't work is not on the computer. It can be difficult when something that is important to you does not work as expected. It's pretty simple and we're here to help you solve the problem. We work as a team and get this sorted out.

  Please answer these questions-

  (1) what is the exact error message?

  (2) have you tried the troubleshooting steps?

  (3) what is the version of Windows installed on the computer?

  (4) have you made changes on the computer before the show?

  I would like more information about the issue.

  Note: assuming that you are running Windows 7, I would like to suggest some troubleshooting steps.

  Method 1-

  I would have you look at the article-

  Why can I not print?

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Method 2-

  I wish that you uninstall and reinstall the printer.

  See the article-

  Install a printer

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  Method 3-

  I would have you go through the troubleshooting proposed by HP guide.

  Check out the link-

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&LC=en&DLC=en&cc=us&product=3571292

  Let us know if you need assistance regarding the issue. We will be happy to help you. We at Microsoft, strive for excellence and provide our customers with the best support.

  Thank you.

• Could get a new router block printing? We had a lot of problems with the computer in the last week and a half. Bought new router and now the printer does not print. :-(

  (1) we went to DirecTV. Then the same day, our internet computer is down. I asked our current provider, Suddenlink, to let them know we had them to another - but we wanted to keep for the internet.

  (2) called DirecTV to investigate why our internet went down at the same time they installed? They said that they did nothing to cause that. We waited 5 days to make out and also install the third TV that was promised. The second tech gave things a lookover and said, once again, that there is nothing unusual during their passage to cause the problem.

  (3) called Suddenlink. They said it was the router. Called the people of Netgear. They said that the router was too old. We needed to pay an exorbitant sum for support and when I told him I'd rather just buy a new router and get free technical support for 90 days... and I personally do not have the credit cards in that time. (it's my mother s equip and I wonder it for the computer) when the guy told me that he could help and hung up on us, even though I was pleading for him to wait until I put my mother on the phone. (I'm in my 40s... not a kid).

  (4) Suddenlink called a few days later, when we got a new router (netgear brand NO!) Installed and I noticed that the 'ready' light was not 'on' on the modem. Their technology has said that he would check and call us in a few minutes. He did not.

  (5) the next day I called Suddenlink AGAIN. This time, I got a really nice customer service agent. She said she would send someone to check on it. It turns out that they had disconnected when I had called to pass only the TV.

  (6) in any case, we are finally online... only now... I can't the printer to work. :-(  This has worked before.  Could it be caused by the different router? I don't know about these things. I didn't even know what it was until someone at Radio Shack has explained to me. (I was not about to buy one at Wal-Mart - these poor people). The printer is a Canon Pixma MX340. We love him. The only thing is that it is difficult to clear the tasks or to reset. The only way to really do that is to simply pull the plug, unfortunately and restart the computer. But hey, it's a great printer, better than HP.

  We are under vista. The router is a Linksys wifi (which we have) N300 model E900.

  Of course I appreciate any help you can give. God bless you!

  Michelle and Ruth.

  Hello

  Thanks for posting in the Microsoft Community.

  I understand that you are facing problems with the printer in Windows Vista.

  I imagine the inconvenience that you are experiencing. I will definitely help you with this.

  Please follow the steps in the link.

  Solve printer problems

  http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• HP Officejet 6600: problem with the printer or ink system

  I have a HP Officejet 6600. I replaced the black cartridge with a new HP black ink cartridge. This message keeps poping up, there is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. It gives me as two solutions. Solution 1: Reset the product. Turn the product off, and then unplug the power cord. Plug in the power cord and then press the key to activate the product. I've done this three times. Second solution: contact HP support note the error code provided in the email (I looked and it does not give me one) then he says, supported to contact Hp. go to: www.hp.com/support. Needless to say that this message keeps appearing on the screen of the printer and I can't do anything with the printer. Can anyone help with an idea? Please, I beg you.

  Hey @popcorn101,

  Welcome to the Forums of HP Support!

  I understand that you get the error "printer failure: there is a problem with the printer or ink system' on the front panel of your HP Officejet 6600 e-all-in-one printer.". Thanks for the troubleshooting steps that you received before reaching out for support, including. Right now, you have completed all the troubleshooting steps available in your efforts to solve this error in accordance with the document of support here. The failure itself is probably due to a failure of the print head. The print head is the part that the cartridges will fit. It controls the "reading" of the cartridges and put the ink on the page. If the print head does not, then the printing within your product system has failed. In this model of printer print head is a non-replaceable. Therefore, the resolution is a replacement of the entire unit.

  I highly recommend at this stage that you contact our Technical Support telephone queue for discover hardware replacement options.

  HP technical support are available by clicking on the following link:

  Contact HP support

  (1) once the page opens, please select the country in which you are located. Then, enter your HP model number on the right.

  (2) choose the 'Contact Support' tab at the top and scroll down to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click on the 'Show the Options' icon in the lower right.

  (4) Finally, scroll to the bottom of the page and select 'phone number.' A file number and telephone number will now fill for you.

  I wish you good luck going forward with this!

• My HP Photosmart Premium is saying "preparing the printer can not be interrupted. Please wait... "What is happening?

  My HP Photosmart Premium is saying "preparing the printer can not be interrupted.  Please wait... "What is happening?

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Photosmart-premium-error-message/TD-p/1470957

  HP support

  Edit:

  I know that maybe it's a little late to come and see this post was several months ago, but I had the same problem.

  I ended up turning off the machine and opening printer and check the ink cartridges (I had seen just to find the part number for a new cartridge).  I found that the blue cover which snaps into place on the ink cartridges was broken not closed completely.  This has caused the printer constantly tries to go into maintenance mode, but it could never align cartridges.  She also told me that there is a paper jam, even when there is no paper in the machine.  I even let the maintenance run all night without success.

  Once the cartridges have been broken in place and the blue cover has been fully guaranteed, the printer worked.

  above compositions of this thread:

  http://h30434.www3.HP.com/T5/eprint-print-apps-mobile/HP-OfficeJet-Pro-8500A-plus-printer-is-stuck-in-maintenance-mode/TD-p/1207907

• error message 'there is a problem with the printer turn the printer off even more'

  I have a new 7525 HP photosmart HP printer, if it can find all the flashing lights with an error message on the screen "is there a problem with the printer. Turn the printer off on new"this does not solve the problem... Can't clear this error message!  Cannot use this printer!

  Hi sandrafranks,

  Thank you for your answer!

  In my view, it is unwanted material. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope this helps and have a great day!

• OfficeJet 8600: HP OfficeJet 8600 'problem with the printer or ink system '.

  We have replaced the cartridges (with HP) and now we can print only about 1/2 a page, sometimes 1 page-, then it displays an error, "There is a problem with the printer or the ink system" and the printer should be set and to continue...

  We bought new (2nd series) of the ink cartridges and the same behavior exists.

  It seems to point to a new print head - but those who are more expensive than a new printer.

  Are there other measures I could take to try to resovle?

  I can't find scraps of paper (ie: torn, jam, etc.), nor any excessive ink any where - everything seems pretty clean.

  I removed the print head and cleaned the contacts.  I cleaned the contacts on the ink cartridges. I ran "Clean print head" in the Tools menu (which results in the same error)

  

  There are sometimes up to 3 of these messages "stacked."

  It is died regardless of what was asked of it... ie: print from netowrk, printing via usb, copy color, copy b & w, etc..

  Hello @jassing,

  Thanks for posting in the Forum from HP Support.

  I understand that you are experiencing a recurring error state in your HP Officejet Pro 8600 e-all-in-one printer.  I want to help you with this.  While it is clear that you have tried most of the recommended troubleshooting steps, I have some additional suggestions that might help.

  HP article presents common troubleshooting steps in order.  You can give these another shot before trying the more intensive step that I have in mind.

  If you have tried all of the above and your problem persists, click here to check the status of your printer warranty.  If your printer is currently under warranty, please call our technical support in 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  If your printer is NOT IN WARRANTY, try the following:

  Get ready to clean the print head

• Connected HP - 'problem with the printer '.

  Having not used the 'Apps' on my HP Photosmart 7520e for awhile I discovered that my printer is recognized on logging in HP ePrint, as "one line", but here's a yellow Triangle telling me 'problem with printer.

  My printer functions ok but if I try to use an application (I tried to print the calendar), I get the message "unable to connect to web services. "Cool Internet access and try again.

  I tested the printer by sending a test print of my Tablet and that works fine but Apps simply do not seem to recognize a web connection.

  Quite simply... Out there!

  Hi OnnaBugeisha,

  Thank you for being a member of the community of HP support.  I understand that you are unable to get the applications to connect from the front panel of the printer and you get a message "Problem with the printer" in connected HP.

  Connected HP sometimes gives a false report that there is a problem not specified with the printer. HP has been able to reproduce the error.  If there was a genuine mistake, the message would point to the problem (low on ink, paper, etc). Unspecified error message does not prevent you to use ePrint.

  Regarding applications is not enabled on the front panel of the printer, HP is aware of the problem and working on a solution. It is recommended that you have your updates of product set to automatic on the front of the printer in order to receive the update as soon as it is available. If you wish to discuss with a phone support agent, please call HP Cloud Services at 1-855-785-2777 if you live in the USA/Canada region.  If you do not live the USA/Canada region, please click the link below to find technical support for your country/region number.

  Hewlett Packard technical support

• HP Envy 5530: Emits a light HP Envy 5530, but the printer will not be running

  Printer of opportunity, so no guarantee: it out of the box, plugged in and set up. I was able to connect wirelessly to my computer, but I don't have the right to ink cartridges. When the ink is right, I plugged it again. This time the printer power not on at all. The only thing that happens is that the signal power light briefly when the first powered. This isn't a loose thread, because I can only duplicate the symptom when connecting, not when moving or unplug the device. It isn't food, as I have him succeeded and get the same exact symptom. (PS, thanks for the power supply internal easy-to-swap!)

  Is it a kind of fashion 'sleep'? Any suggestions as to what this is. I am rather stuck with it since I bought the ink and an additional power supply, so I would like to address them. Help, please! Thank you!

  Hello @azvlr,

  Welcome to the Forums of HP Support!

  I understand you are having feeding problems with your used HP ENVY 5530 e-all-in-one printer. I see that you have already installed a new set of ink and replaced the internal power supply without result. Unfortunately at this time if a new power supply fails to solve the problem of flashing light output that the next step would be to use the printer.

  Please take a look at this paper Support HP "no power" to ensure that all steps are completed that follows: The HP printer will not be running or to respond when the power button is pressed

  The HP Envy 5530 is always a newly released product. Therefore, I highly recommend contact our telephone Support queue to explore additional options. If a replacement printer is necessary food and ink will not be wasted because they can be used in the replacement printer.

  HP Technical Support can be reached at the: 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  Regardless of the status of the guarantee, please call and see what additional options can do for you. I wish you good luck!

• 0x61011beb problem with the printer or the ink system? Please HELPPP!

  I just bought the HP Photosmart Plus printer and it keeps coming back:

  Failure of the printer

  0x61011beb

  There is a problem with the printer or the ink system. Turn the printer off, then on. blah blah blah.

  I rebooted, disconnected, out cartridges many times. I did a lot of things on sites like unplug and wait 60 seconds and then put cartridges back and nothing works! Help me understand this im out, so frustrated.

  Thank you!

  Your error code is a HARDWARE problem.

  Try a partial RESET

  from the home screen

  To access the Help Menu home/Idle screen, tap Control Panel 4 times in this order-

  Lower left (BL) / top left (TL) / BL / BL to the Support Menu displays on the Control Panel, and then press OK

  (press the arrow to the left, "home", arrow, the arrow back button back)

  then select

  Press Menu >

  Resets the Menu >

  Partial reset

  If this does not work, you will need a new printer.

  call 1800.474.6836

  You may be eligible for a free replacement. have your product serial number ready.

• Communication problem with the printer

  I'm trying to print on a printer Lexmark 1200 series of a Toshiba laptop. Laptop computer identifies the printer is the printer is displayed in the control panel. Whenever I try to print even if I get a message that says: "communication problem with the printer. Any help is appreciated.

  Hi Nick,

  1. What is the exact model of the printer number?

  2 is this problem limited to any specific application such as Internet Explorer, Microsoft Word etc.?

  It seems that some of the 1200 Series printers is not compatible with Windows 7. You can enter the number of exact model and research for more information.

  http://www.microsoft.com/en-us/windows/compatibility/win7/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win7&Locale=en-us&TextSearch=lexmark%2B1200%2B&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

  If the printer is compatible and you are always faced with the question, you can proceed with the steps.

  Method 1:

  Run the troubleshooter and update printer drivers.

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Method 2:

  If the problem persists. I suggest you perform the steps described in the article.

  "Communication not available" or "Document Failed to Print" Error Message and the print job hangs in the print queue

  http://support.Lexmark.com/index?page=content&ID=SO4473&locale=en&UserLocale=en_US

  Note: Antivirus software can help protect your computer against viruses and other security threats. Have a computer without any security software can cause a potential danger to your computer. Therefore, make sure to activate the firewall and security software once you are finished with the test.

  Hope this information helps. Response with status so that we can help you.

• Want 4500: I get a message saying that the "the printer is not connected.

  I just bought a HP Envy 4500 all in one printer.

  I can't print to it without having to restart it every time.

  I get a message saying that the "the printer is not connected.

  I can access the built-in web server, so I am sure that it is connected.

  It seems that he is going to sleep but cannot be awoken by activity.

  I checked network settings changed and tried to change the Hello Service of priority higher to 9100 (because the default Internet Printing Protocol) seems odd, but makes no difference.

  The State indicates that the power of the wireless signal is 5 - that sounds just because it's six feet from my PC that has a great wireless signal.

  I uninstalled and reinstalled the printer.

  The restart is only viable if the printer is restarted and sent instantly - work if you wait a few minutes (energy saving option is set to 15 minutes and it's inside that) is the same thing - the said printer dialogus "Opening conection printer" and then, almost immediately, "the printer is not connected.

  If I try to scan I get an error-9923

  Hi @jpkeates,

  Welcome to the HP Forums!

  I understand that you can not print with your HP Envy 4500, once he falls asleep on your computer Mac OS X 10.11. I'm happy to help you!

  Please, try the steps in this guide, "printer offline" or "printer not responding" Message (OS X). It is also important to ensure that:

  Make sure that the multicast is supported

  If you use a wireless network, make sure that muticasting is supported and enabled on your router.

  If the new connection is working, you know that the printing problem is tied to the computer.

  If the new connection does not work, then the printer may need to be repaired or printed using a different type of connection.

  Disable IPv6 (network connection)

  Disable IPv6 on the printer to make sure IPv4 is used on your network.

  If your printer has a control panel with display, find the IPv6 settings in the advanced network configuration menu and set it to Off or disabled.

  If your printer does not display, use the built-in web server (EWS) to disable IPv6.

  From a computer on your network, type the IP address of the printer in the field URL of your Internet browser.

  NOTE:

  If the Web page appears empty, try another Internet browser.

  Click on the tab network or network, and then open the section or page corresponding to your type of network - wired or wireless.

  Select enable IPv4 only (or similar).

  Figure: Configuration example IPv4 using an integrated Web server

  

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope this guide and help the steps!

• HP Officejet 5740: there is a problem with the printer

  Every day the printer (not standby) turns on and shows "there is a problem with the printer. Turn the printer off, then on. "why what is happening every day?

  This problem got solved, later. Although tech hp sent me the ink HPInstant and that they "reset" of my printer, the error message returned in a few days and continues every day. Another call to Tech Support/InstantInk advised me to return the printer for an Exchange (it's 60 miles a way back). We decided to install Instant ink cartridges, as a last resort to resolve the error messages, and it worked. No error message. I put the original ink cartridges in the printer I can use those to the top. Still no error message and this printer now works well. PERSONAL OPINION: When we enrolled in instantink, hp tried to contact our printer via wireless (whatever) and when it failed an error occurred every DAY, after the installation of the instant ink cartridges a connection has been established at hpinstantink have finished the registration process.