problem scanning with HP Photosmart B110a

Similar Questions

• Problems scanning with HP Photosmart 7520 and HP Deskjet 2450

  I could have sworn I posted this earlier, but I can't. I have problems with scanning for computer with my 7520 and 2540. The scan of the computer does not work.  On the 7520 when I try to scan a document to your computer in PDF format, it works. When I scan in JPG format, I get errors. "The"Move Finder items"action has encountered an error" and "no connection" appears." I have two printers installed wireless and wired hard. Cable installation the "Scan to Computer" is enabled but does not work. On the wireless (Hello), it says "Scan to computer" is not enabled. Scan the small icon on the bottom of my screen does not have an option of the printer to use. This shows just the 7520. The only way I can scan almost anything with the 2540 is through the Web site. The strange thing is. I have a laptop wireless hung in the living room and I have no problem analysis to the computer with both printers. Just my office's problems. How can I fix?

  A power failure may cause problems. We had a power outage yesterday in my area.

  Helen

  Hi @Helen

  I'm glad to hear that they are working together again.

  It seems that you may have an option "detect the separate components' selected somewhere in the settings.

  Let's take a peek into the HP Scan for this feature, and if find you it clear.

  I just checked a Mac I have access to and I found a setting that would do the same thing that "detect the separate elements", it is called point limits and is located in the culture section. If your article harvest limits element selected, change it to zero.

  The parameter you want may depend on the Mac version you are running. If you can't find the options I identified above, let me know what version of mac you have, I'll do some additional research to find the solution!

  Since we have not fixed the first problem, think about scoring the post that solved the problem like "Accept as Solution" if others in the community can find the solution easily. Thank you.

  I can't wait to hear back on your part.

• Problems scanning with Photosmart 5510 on Yosemite Mac (OS 10.10)

  I recently spent a MacBook Pro to a MacBook Air Yosemite running. My printer/scanner was perfectly compatible with the old machine, but nothing else that headache has provided on the new.

  The printer actually works OK but the scanner consumed enormous amounts of time to fix it and still does not work.

  I have installed and reinstalled the driver current time more than I can count. Sometimes the HP utility freezes and has to be restarted. Sometimes it just hangs. Sometimes, I have a screen similar to the one below showing that it has connected to the scanner and activated, but when I go to scan, I absolutely zilch.

  Please help me solve this problem. I've posted about it a number of times, sent tech support several times and I wrote to the head of the tech group. I got response ZERO in five days and am almost ready to ban all products HP to my office to go always.

  

  Hi there @HVDesigner , welcome in the community

  I hope to be useful for the problems of scanning that you face with your new MacBook Air, Yosemite running. Before attempting any software troubleshooting more, I will suggest checking the material, reset the printer and the network (if you are connected).

  1 reset the printer, and then make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help analyze. I was witness to a direct connection, only this type of fixing problem.

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  2. try power cycling network devices:
  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  Plug the router back in and wait another minute, turn on the printer and the computer.

  3. a copy to make sure that the printer is in good working condition to continue software troubleshooting.

  4. If copies of work without a problem, try the following steps in order:

  1. Mac OS X: how to reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Download and install the complete driver here: printer e-all-in-one HP Photosmart 5510d printer B111h/B111j full feature software and drivers
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers

  5. try scanning with scans and software scanning HP should work now!

  If by chance the scans do not work, please, give us a call.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Have a great Monday!

• HP Photosmart B110: I can not scan with my photosmart B110

  I CAN'T PRINT WITH MY PHOTOSMART B110 PRINTER COPY SCANNER. EROR MESSAGE IS

  "TRY TO SCAN FROM THE COMPUTER DOCUMENTATION OR SEE"

  I HAVE MISPLACED THE INSTALLATION CD

  PLEASE LET ME KNOW WHAT TO DO

  Best student

  Emeka

  Hello
  
  Thank you for using the HP Forums. You can try the following:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU

  If this does not work, remember to uninstall and reinstall the software COMPLETE features, follow these steps:
  
  1 uninstall the software from your computer
  2. download and save the software COMPLETE features (do not install online)

  The following resources will help you:
  
  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  3. install the FULL feature software "saved".
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps!

• HP Photosmart C6280: problem scanning using HP Photosmart C6280

  All of a sudden my all in one HP printer displays "No. Scan Options" and the HP Solution Center cannot find any HP product installed on my PC, although I am still able to print.

  I found the help section relevant on the Web site which shows the topic "no option on HP Photosmart C6280 scan using Vista" but if clicked, no documents appear, the only question asked was useful document? !!

  Hello @CovBoy,

  Welcome to the Forums of HP Support! I understand you can't scan with your HP Photosmart C6280. When you try a scan of your computer that is running the Windows Vista operating system, you get an error message "no scan options".

  I see that you were able to find the document for solving the problems, but it does not open for you. Try clicking on the link below and follow the steps listed, the same steps apply:

  Message "No Scan Options"

  You are now able to scan or you still get an error message? Let me know I'll watch for your reply.

  Thank you for being a part of the community of HP. If you want to say thanks for my effort to help, click on the "Thumbs up" to give me a "Bravo".

• HP photosmart 5514: multiple page scanning with HP photosmart 5514 and windows 8.1

  I'm unable to san several pages to a document since the evolution of Windows 8.1.

  Can you help me please?

  Thanks in advance.

  Hi @KC1719 ,

  I see that you are having problems scanning several pages to a file, since the update to Windows 8.1.
  I'd love to help you.

  Did you uninstall the old software and re-install the latest drivers?

  Here is the link for the most recent drivers. HP Photosmart full feature software and drivers.

  Here is a document for scanning, you may want to take a look at.

  Scan of Windows 8 with full features for HP Multifunction printers HP software.

  It is a screen to change the settings in the HP scanning software.

  

  

  If you need help, let me know.

  Have a great day!
  Thank you.

• problem scanning with keithley 2420

  Hello

  I'm having some trouble to configure the Keithley 2420 to sweep a range of Volt and measure the amps in a cell.

  The vi attached check the polarity of the voltage, then measure the short circuit current and then performs a scan.

  The program runs, but scanning seems to measure resistance and outdated.

  Any help would be greatly appreciated!

  Incase anyone reads this, the problem was with the drivers Keithley 2400 do not turn off simultaneous measurement mode when you set up the type of measure. Even if I set the type of measure amps, he was still measuring ohms.

  I still don't know why it uses default ohms.

  Anyway, I solved this problem by using the ENS:FUNC:CONC OFF command with the Instrument i/o assistant after having used the driver concerned of Keithley VI to set all other settings.

• Problem scanning with HP 6500 and OSX 10.9 (Maverick)

  Does not my laptop MacBook Pro scan after that I downloaded Maverick OSX 10.9.  Analysis to preview, but does not send an analysis appropriate to the destination (for example, IPhoto).  I get a white or black table.  The scanner says no. Options of Scanner.  If I go to copy, and then again to scan, I can scan something manually.  FYI, something similar happened with my Epson Scanner the same day after I downloaded Maverick.

  Hi EllieCross,

  I understand that you can not scan with HPb110a after updating to os x 10.9 Mavericks.

  If you follow this document it will show you how to scan with Capture of Image

  http://www.switchingtomac.com/tutorials/how-to-scan-in-OS-x-using-image-capture/

  Thank you

• Problems scanning with Photosmart Plus B209a with os x 10.9

  Recently introduced from PC to Mac.  No problem with the installation of the printer.  Can pull up to scan in the preview or the Image Capture, but not all the features seem to be present.  For example, I have no setting for several pages (i.e. 'add another page' which was available via the HP solution Center on the PC).   All I seem to be able to do is scan a page.  All them include printer drivers are up-to-date.  Help please!

  In the Image Capture, make sure you click on the "show details" at the bottom right.  From there on, set the type of file to PDF format, and select the checkbox "combine in a single document.

• Photosmart 5525: Problems scanning with HP 5525

  After installing HP 5525 in a wireless environment, everything works perfectly.

  However, after 3 to 4 scans (made by the Panel of touch control on the 5525), the wireless connection between the HP5525 and the laptop disappears...

  Anyone have an idea how this problem can happen?

  Thank you!

  Hello

  You can try this:

  Creating a TCP IP port

  1. Print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. On your PC, go to control panel configuration, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. Click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Type the IP address for the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Thank you.

• I can not scan with my Photosmart 6510 via a wireless connection.

  I recently bought a 6510 Photosmart all-in-one.  I can print without problem.  I could not scan.  I get the message: "unsuccessful Scan, an error occurred during the scan.  Please make sure that your computer is connected to the printer and try again. "I use Windows 7 64-bit.  The printer indicates that it is connected to my home network.  This printer has replaced another HP printer.  I have disabled my firewall but still the error message.  I ran the HP diagnostics for printers and networking with no precise answer.  You can provide any help would be appreciated.

  Hello 30million

  Error 1068 when you try to start a Windows Service indicates a problem with dependencies. The instructions below will explain how to locate dependencies and make sure they are enabled. Depending on your version of windows, you may need less listed dependencies. Let me know if you have other problems.

  Restart the services of dependencies:
  1. Click Start, in the search box type "services" without the quotes.
  2. scroll down until you see Windows Image Acquisition (WIA).
  3. double click on it and go to the Dependencies tab.
  4-2 services must be listed.
  5. close this window and look for the remote procedure call (RPC).
  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.
  7. go to hardware detection kernel and Double click.
  8. set the Startup Type to manual and click on apply.
  9. you should be able to start the service by pressing Start.
  10 now, you are done and the Twain Manager must work and gives you is not a mistake.
   
  Check the dependencies or sous-dependances:
   
  Right-click WIA (Windows Image Acquisition) by selecting the first properties, and then click the Dependencies tab. It should list: remote procedure call and detection material core
   
  Under the CPP he then list Launcher process for the Service DCOM and RPC Endpoint Mapper to go back to the main list services.msc and then right click, will launch all the items listed as dependencies or void dependencies under WIA

• HP photosmart more B209 a - m: can't scan with HP photosmart more B209 a - m

  I'm not able to scan from my portable MacBook Air using the HP photosmart camera more 209 printer-scanner a - m. I can print wireless with no problems. I gave up trying to use the HP PhotoSmart studio unit after seeing messages about how it does not work with OS X Yosemite.

  I downloaded the HP Scan (version 4.0.50) and used the week last successfully several times. Now HP scan cannot communicate with the scanner. I get this error message: "communication scanner cannot be established. Photosmart Plus B209a-m is currently unavailable. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image. »

  I have restarted the printer (and quit and restarted scan HP) and get the same results.

  I have never been able to scan from the printer/scanner by using the "scan to computer" button - it always gives a message saying Start scan of the computer.

  So for the moment I can't understand any kind of scanner. It's not rocket science! What should I try now?

  Hey there.
  Well first head in "System Preferences" > "printers & scanners" do a right-click on one of the printers and choose "reset printing system" in order to eliminate anything that might contradict the newer version than we are going to download.
  Then download this driver package (http://support.apple.com/kb/DL907?viewlocale=en_US)
  Once it's finished downloading.
  1. reboot your computer
  2. start the installation.
  3. restart the computer.
  After that he will turn on try and add the printer again. (Note: make sure that the driver you are adding is not AirPrint)
  Good luck.

• HP Officejet 7612: Problems scanning with Officejet 7612

  I try to scan at 600 dpi in my scaner but is not working, it say something about a connection problem.

  When I install it all first it kind a work, he said: the thing a problem conection but done analysis anyway.

  I can scan at 300 dpi, no problem, but I really need of the 600 dpi or at least 400 dpi, which is not an option.

  Anyway to fix this?

  Hello @Barberi, thank you very much for your answer.

  It looks like a problem with the drivers on your computer. Follow the instructions below to completely uninstall the current drivers and reinstall the MAC OS 10.11 drivers.

  • Click on 'Search' in the Dock.
  • In the menu bar, click OK, click Applications, and then open the HP or Hewlett-Packard.
  • If the HP uninstaller program is located in the folder, double-click it, and then follow the on-screen instructions to uninstall the software.
  • If the HP uninstaller program is not in the folder, go to the next step.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
  • In the menu bar, click OK, click go to folder, type/Library/Printers, and then click OK. The Printers folder opens.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
    Restart the Mac.
  • Right-click or Ctrl + click on the trash icon, then select Empty trash.
  • Then go to http://hp.care/2cyaSUh and download the MAC 10.11 drivers and install them on your computer.
  • So try and scan using the new scan application installed with the drivers.

  Let me know how it goes!

  See you soon

  Please click on "acceptable Solution" on the post that solves your problem to help others to find the solution. To show appreciation my help, please click "Thumbs Up icon" below!

• Cannot scan with my Photosmart 7510. Installed any printer software

  Windows 7 64 bit

  After 10 hours on the phone with HP support, service Cloud and a HP escalation Manager, I can do everything except Scan.

  After that the escalation of HP Manager allows a 'scrubber utility' to completely remove all previous, all HP printer software now runs on my printer except SCAN.  From the printer control panel, it says: "make sure that the HP printer software is installed.  Since the PC when you select the HP Scan utility, is said: "HP Photosmart series 7510 not found '.

  Help please!

  This has been fixed by a HP escalation Manager today!

  Apparently, when windows is an update of security for your computer (Windows 7 in my case), it disables the ability to scan your printer because it doesn't recognize as valid a device on your wireless network and disables it so.

  We had to reinstall the printer as a new wireless printer and then 'activate' it as a scanner.  After having done that, you should have a background running which is called, "HPNetworkCommunicator.exe" process Now, I can scan the computer, as well as from the control panel of the printer.

• Lines black scanning with a Photosmart 7520

  Hello

  I wonder if you can help.

  I have a line solid black verital appear when you use the scanner auto feed the 7520. I searched the forum and saw that this is a common problem, but impossible to find a solution that works, or a link to a solution that works.

  Any help will be greatly appreciated.

  Hi RyanKing,

  I see that you have problems with scanning.  I'll take a look at the document below.

  Scan quality

  Let me know how it goes.