Problem transfer contacts blackBerry to Blackberry Z10 software

I was very happy to head to the store today to upgrade my 9800 Torch to the new Z10 Blackberry. I downloaded the new Blackberry Link program on my laptop and selected the device switch option to transfer all my details, etc. between the two devices. I was devastated to see that none of the phone numbers in my contact list have been transferred. Apart from manual entry of all the phone numbers in my new phone is there a solution available for this problem? I found a forum on a third party site that says that all the contacts on the old phone must be associated with an email address in order for things to work but I have no idea how to do it. Details of transfer contact is probably the most important function a new user must fill. The fact that I have to turn to help on the day one forums suggests that he is a big enough show excessive share of Blackberry. I consider myself a loyal BlackBerry user and I'm about to throw my new phone out the window... I can't imagine what my mom or Dad would be thinking about it now. Help, please!

It seems that you might have had more than one address book on your old device, and information on the default address book could have moved on.

On the old device, can you watch them your Options > status > touch menu > Database sizes... you see more than on the database of the book address?

Tags: BlackBerry Smartphones

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