Problem blackBerry Z10 software

Similar Questions

• BlackBerry Z10 SOFTWARE PROBLEMS

  I have a Blackberry z10 STL 100-3. I'm heading, that there was an update, so I decided to check for this in the menu settings every time I check what he always says I have update of software of lates which isn't true because I never updated the interface and it looks the same. So I tried to update via Windows Blackberry link and if I check the updates it says also that I have the latest version of Blackberry software. So I decided to check the updated online and I download a thinking that this is the original which turns out is the edition of testers. I tried to put in day or it downgrade to the previous version because this version of testers contains all the features of the real version of the OS and I don't know how we downgrade or update the real new version of OS update. I read online how to go through link to Blackberry, but whenever I connect my phone to my computer it does not show me reload the software. What should I do?

  My advice is to reload the original operating system as released by your carrier. At least so, then assess the situation. See http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-O... and review. If you were trying to read anyway and try again following the instructions.

  If reloading using the link works, see http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using... Read carefully.

  Insofar as the upgrade, this is usually controlled by the carrier. There are exceptions, such as devices without brand sold by the store BlackBerry or Amazon.   Unless your device is one of the exceptions, and you know that your operator has released an update, contact your provider's customer service.

• Problem blackBerry Z10 Custom ring your SMS

  I can customize the ringtone for some contact.  My problem is that the ring works only for calls. It will not change to the texts.  I don't understand that the process or change is the same.  Is there any solution for this?

  Hello markpaxman,

  Welcome to the forums.

  The ability to set a specific tone for text messages is not available on the BlackBerry Z10. Thank your for your comments on this feature, we value your feedback as we are always looking to improve our products and services.

• Problem transfer contacts blackBerry to Blackberry Z10 software

  I was very happy to head to the store today to upgrade my 9800 Torch to the new Z10 Blackberry. I downloaded the new Blackberry Link program on my laptop and selected the device switch option to transfer all my details, etc. between the two devices. I was devastated to see that none of the phone numbers in my contact list have been transferred. Apart from manual entry of all the phone numbers in my new phone is there a solution available for this problem? I found a forum on a third party site that says that all the contacts on the old phone must be associated with an email address in order for things to work but I have no idea how to do it. Details of transfer contact is probably the most important function a new user must fill. The fact that I have to turn to help on the day one forums suggests that he is a big enough show excessive share of Blackberry. I consider myself a loyal BlackBerry user and I'm about to throw my new phone out the window... I can't imagine what my mom or Dad would be thinking about it now. Help, please!

  It seems that you might have had more than one address book on your old device, and information on the default address book could have moved on.

  On the old device, can you watch them your Options > status > touch menu > Database sizes... you see more than on the database of the book address?

• Problem blackBerry Z10

  I'm trying to reload the OS on my Z10, but my laptop is not reading the phone for some reason any. I am trying to recharge after taking the battery, but its does not work

  Hello samia,.

  Welcome to the BlackBerry support community.

  To resolve this problem, I suggest to try the workaround steps in this article. "Phone smart blackBerry 10 does not start and displays a phone with interrupted after a security Wipe USB icon" KB33480

  Let me know if this helps.

• Download the blackBerry Z10 software update for Z10 fails continually exactly 62%

  Software update download Z10 REPEATEDLY fails at 62% of the download.  Have used the site BBlink and BB using Firefox and IE with the same results... to 62% of the download, it fails and says: 'internet problem.'  Have you tried dozens of times with the same result.  Any ideas or suggestions?  Have 9.5 GB free on Z10 and internet connection is fast and strong.

  Finally, using a Wi - Fi connection at home.  Thanks for the help and suggestions.

• BlackBerry Z10 software updating keep checking

  Z10 connected to WiFi and 2 new updates made.  Rebooted phone and when it starts up to the top of the screen shows the spinning wheel and what to check updates.  I tried to pull the battery for long periods of time.  I took the SIM card, as well as the battery. I can't do seems to pass the phone to another screen.  Can't go beyond that, very frustrated.  Any help would be greatly appreciated. Thank you

  Thank you for your support.  I have install the blackberry link and follow the instructions.  My installation of the new operating system was interrupted at 7% of the complete installation (loss of internet connection).  Tried to reinstall, once again, had some difficulties, reconnecting to the link to launch the re - install.  Has taken our battery, restart the computer.  Once I reinstalled the battery, the phone started to work.  The audit for the software update has disappeared and I was able to use the phone again.

  Anyway, the phone is on.

  Thanks again for your help.

• Update blackBerry Z10 Software 10.1.0.4181

  Hello everyone - BBLink told me of this update is available and I installed it-3 times - whenever said BBLink installation is successful - but this is still once telling me that I need to update. I checked the settings on my Z10 and it confirms that the software is 10.1.0.4181. Suggestions? Continue to ignore?

  Thank you! Only the "gremlins" pulling my leg again.

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• Password blackBerry Z10 software link

  I followed "device password locking" thread and I was wondering if it also applied to the software Link.

  When I get into the range of my wifi at home link request my password, my phone or my link would lock after 10 attempts?

  The link is not locked. It simply detects the connection to your phone and if you have a password set on your phone, the connection will ask to access your phone. I'm not sure, if you enter 10 wrong passwords in your link, if this will wipe your phone, but he could not

• Audio problems blackBerry Z10 Z10

  Hello! I have some problems with my phone. I pressed once accept in a prompt on reading aloud all orders on the phone, and since then when I press a button on the top or on the side, a lady reads all orders and will not let me manage the phone of the tactile way. In order to make myself understood, I have a GPS lady read all the info, but I can't change it. Once I could change it (for research on the net), but it happened again and do not remember how I changed it before. Help please! (it was something with the buttons on the top and sides) Someone?

  Sorry found! You must press the button of the top tree times and disable you the screen reader.

• BlackBerry Z10 problems with software update 10.1 (setting screen)

  After update I'm not able open notification setting screen or the settings icon by clicking on.

  It starts opening and closes immediately. ...

  How will I be able to update software, if there is a patch for this version?

  I solved this problem by downgrading it back to version 10.0. Will wait for any upgrade work.

  Decommissioning was not possible using BB link!, but use "Update on the web" @ http://us.blackberry.com/software/smartphones/update/blackberry10-os.html, to factory reset.

  I had to reboot several times to make it work. And you need an internet connection fast and good for it. Its about 1 GB of files.

• Reloading the blackBerry Z10 Z10 software stuck on logo Blackberry, continuous restart loop, did not help...

  Hello

  Here to find the solution for my beloved BlackBerry Z10 STL100-3

  One day, precisely 26 May 2016 my Z10 battery Blackberry went below 5% or something, I rushed to connect it to the charger but before doing so; It is just off. I plugged in the charger for several hours, but it went to reboot mode as he went to the course passed. It just kept flashing empty battery symbol.

  Problem: BlackBerry Z30 stuck in a reboot loop

  Comments/Details:

  1. when it is connected to the wall charger, the red LED flashes for a few seconds, the display shows "BlackBerry" name. After that,.

  a. device either goes to a restart mode, the icon reload Blackberry OS, the charging progress are shown and about 60-70% progresses he new go to the mode (flashing empty charging symbol) load

  b. or device is standing right in the mode, load with screen showing beteer empty, load, seeing to the top flashes still with the typical color of LED for empty-drained/low battery levels.

  2. keep on charging for several hours, or even overnight will not help to restart. And he remains in charge mode with b symptoms of "scenario". Start button / stop fails to start the machine and after several attempts, it flashes only 'Blackberry' on screen and again charge mode.

  3. as soon as the connection to BlackBerry device link gets detected for a few seconds. And the screen displays the name of "Blackberry", "scenario one" described above occurs. And he just repeats.

  4. that the device is detected for a few seconds, being fast enough to select the option "Reload" when Blackberry link shows that it connected returns with the message "software update has encountered an error.

  After meeting thiis reboot loops question on 26 May 2016, I searched rigorously blackbery support forums and other web pages a di a factory reset/software reload on my device. I lost all my data, but did not care as I wanted my Z10 back to life.

  Now its been 2-3 months I see my Z10 stuck in restart loop and hoping that maybe it lights up or I will be able to find the solution.

  Kindly help.

  Hi J Sanders,

  Z10 was connected to the wall charger and all the tips/advice you mentioned have been tried. He could not start device.

  Before trying the ADF, to check if battery is dead or defective; I kept it in my brother Z10. The battery was load and after a while, he turn the unit on its own.

  However, the pile of work of Z10 my brother could not initialize my camera. I guessed corrupted software connection or the battery could be a problem.

  I carefully observed battery connection ports, specifically the part that establishes the conncetion of metal tabs of the battery with the unit (given in the image http://www.gsmzone.co.uk/Blackberry-8900-Z10-Battery-Connector).

  I found one of the metal connector stuck / out partially / fits loosely / spring-movement irregulars / and is not able to communicate perfectly with the metal strips of the battery.

  I tried to solve this problem by manually removing the metal connector. After several test, I managed to do it.

  I put my battery in my Z10, he acknowledged, and red LED flashed, name BlackBerry flashed, Blakberry OS Reload icon flashed-has increased 100%, Blackberry 10 name flashed and Z10 began. Device came to operational status.

  Current operating system version is 10.3.2.2836.

  No SIM or media inserted in it.

  Charge the unit and check if all functions work fine.

• BlackBerry Z10 BlackBerry Desktop Software does not support the BlackBerry 10 operating system

  I am wanting to sync the Z10 with my Mac andhave times link BB and BB Desktop Software but the message it gives me is:

  This BlackBerry device running the BlackBerry 10 operating system.  BlackBerry Desktop Software does not support the BlackBerry 10 operating system. Visit www.blackberry.com/support to learn more about how to synchronize your multimedia files, backup and restore data from the camera and more, with your device.

  All software are up to date on Mac and BBZ10

  What should I do?

  You have the two desktop software and link configurΘ for dΘmarrer when a device is connected to your Mac. You must go into the Desktop software settings (I don't remember exactly what to do, but there should be some settings at the top right) and set it to not open when a device is connected. Once you have it set to not open when your phone is connected, make sure that the link is set to open. That should solve your problem.

  Let us know if that helps you.

• BlackBerry Z10 please help! m having a problem with the heat and does not

  my blackberry z10 stand up heat and my apps and setting are not open. When I click it, it redirect me to the 1st screen. even I can not open my setting too. so I can't do a securitywipe also. Help, please.

  Try a reboot first. Hold your power button for about 15 seconds, until you see BlackBerry on your screen. Don't release it before despite what may appear on your screen.

  If this solves the problem, you can reset your phone to factory specifications by using the link to BlackBerry. If I remember, once your phone is connected to the link of the button to press link Options is in the upper right and then Reload Software.

  Keep us updated on your progress.