Problem with DHCP SG200-26

Hello, I have a switch SG200-26 for a small business network that gives me some irregular deadlines.  We have a wired broadband to Internet services, (cable Modem), which is plugged into a port on the switch Gig.  In our office space, we have a wireless router for PCs connected to SG200-26, and connected by Ethernet to SG200-26 IP phones.  In the PC desktop access via Wireless-> SG200 - 26-> cable Modem.

DHCP is provided by cable modem for the devices connected to the SG200-26, devices on the wireless get an IP address of the wireless AP.

I have an IP phone and a laptop that won't get a DHCP address when it is connected to the switch SG200-26.  I know that DHCP works on the cable modem because the 6-10 devices work without problem.  The phone that will not get an address is new.  When I connect to the wireless router to test it, it gets an IP address without problem.  I connect my laptop to the switch and that you do not get a DHCP address.  I rebooted the cable modem, all devices got an IP address except this new phone.  I blame the phone, but my laptop is not getting and address either.  I also checked the cable operator and they don't see any errors on the cable Modem.

Help.  I fear that the switch is failed the DHCP information and when the current IP address leases expire I have a dead network.

Thank you

Hello

If you have this option then the best Setup is to connect your E2500 directly to the modem with a static IP address, then connect the switch to the E2500 and connect the whole switch. It works like a charm.

Please let me know if you have any other questions.

Tags: Cisco Support

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