Problem with guarantee

I didn't know where to post this put this on the forums, but it seemed like it should be.

Bascially I have problems with the warranty I bought.  On the site it says that my warranty has expired.
I have a problem with my laptop and cannot get it fixed until my warranty issue is resolved.

I bought a new guarantee in August, unfortunately more than a hour on the phone with representatives of countless has been unfruitfull.

The information on my debit card with some personal information are

CHECK the CRD 08/27 HP PURCHASE DIRECT - SMB 800-888-0292 43xxxxXXXXXXXXX NOT 1632xxxxxxxxxxx? MCC = 5969

Some research, I know that the charges came from HP SME Mediu.  The next number is my number credit card after the number starting with 1632 I don't know what it is for, but I hope it might be useful if it is provided to the right person. At this point I have not worked with

bitofrustration, I saw your post and has forwarded to the right people for their review. You should hear from someone bit via private message on this Forum (Please note, as CherylG said, there may be a time to be contacted due to the end of week and holidays).

Tags: Notebooks

Similar Questions

  • Problems with the registration of the guarantee for my Satellite A200

    I tried to sign up for my Satellite A200 laptop computer online and it did not work. I then had to send info and proof of purchase for Toshiba and heard nothing yet.
    Emailed Toshiba and heard nothing yet. Number 117 of what laptop Toshiba receipt for support and services. It is what makes me look to buy a Toshiba.

    What service? What support? All I want to do is register my warranty. Is someone there?

    Hello

    I have 2 different Toshiba notebooks and I could save the guarantee of all my books!
    These two laptops are European model Toshiba and I could register the warranty on Toshiba's European support page!

    If you have any problems with your registration, then contact the ASP in your country and ask for help. If they have not responded until now then contact guys.

    I put t know what's wrong in your case, but my recording of security went well and it was not a problem!

    Then contact the guy and ask for help! It cannot be that difficult.

    Good bye

  • Problem with Keychain

    I recently bought a new subscription to BitDefender Anti Virus for my new Mac running OS X El Capitan.  I had on my previous Mac, running OS X Yosemite.  My husband now uses my old Mac and it has updated to the new subscription very well.  My new Mac will not recognize the new subscription and will not work the old BitDefender or the other.  With the help of the BitDefender Support, I tried several was to install, but after installation, it won't let me past the login page.  BitDefender support says there is a problem with my keychain and I will need to uninstall and reinstall OS X El Capitan.  I really hate to do this!  Has anyone else had a similar problem?  Any suggestions on how to fix?

    Any suggestions on how to fix?

    Yes. "BitDefender" is worse than useless and you should get rid of it.

    Please remove "BitDefender Antivirus" by following the instructions on this page. I can't guarantee the effectiveness of these instructions. If they do not work, see the developer for more information.

    Back up all data before making any changes. Never install a software "anti-virus" or "anti-malware" again.

  • problems with calendar

    I'm having a frustrating problem with calendar projects. When the project is exported to another preview of pdf or simply buy, the months at the bottom of the page text appears as very low. There is no way to change the font size at all stages of the project. I had this same problem in November

    and got about it fly by the whole project and 4 hours of work and starting over. He then worked and I thought the problem was a corrupted file on my end.however that I have invested a whole day to do this project on two different Macs with the same result. any help or ideas would be appreciated

    !. With the help of pictures 1.5

    2. the two Macs with 10.11.4

    3. using color paper theme

    4. not all months have MONTHS small TEXT seems to be random

    First of all, as a test pictures of launch with down option and create a new test library.  Import photos and a test to see if the same problem persists. T it? If this is not the problem is limited to your library so try to repair the library according to the instructions in this document from Apple: Repair Your Library.

    Warning: If you use iCloud photo library with Photos, this operation will lead to Photos to upload all your pictures again (of difficulty missing or incorrect thumbnails in photo - Apple Support).

    If that doesn't solve the problem user jdelisle posted a fix for the same problem in iPhoto.  Don't know if it applies to Photos, however.

    jdelisle

    December 6, 2012 20:00

    Re: Change the font size of the text in a font of month date box resizes also irreversible at 6 points?

    in response to Loki cyberworld

    I ran into the same problem - my iPhoto calendar month text was small for a reason, and I couldn't change it to a larger font size. I decided to take a look at the way iPhoto stores project data and discovered that it is a simple SQLite table.

    Here is a fix, guaranteed to work.  We will open your iPhoto projects database and edit the details of the police directly by hand, because there is no way to fix this in iPhoto (Apple, correct this bug...)

    This seems much more difficult that it is what is serious effort of 10 minutes.

    1. Get SQLite Browser http://sqlitebrowser.sourceforge.net/
    2. Quit iPhoto and launch the browser of SQLite
    3. Open a new finder window and open the pictures folder located in your home directory
    4. You should see a section in your folder of photos called "iPhoto Library".  Right click and choose "Show Package Contents" because we need to edit a file inside the library
    5. Search for "Projects.db."  Right click and choose "Duplicate" to make a backup in case something goes wrong
    6. Drag and drop the "Projects.db" in the application being SQLite Browser
    7. Click on the button "browse data".
    8. Select the 'KHProject' in the menu dropdown "Tables".
    9. You will see a list of your iPhoto projects.  Locate your calendar project by browsing this list and especially the values in the column 'name '.  When you have found your calendar project, take note of the number in the column 'modelID '.
    10. Change to the "KHProjectTextStyle" table using the drop "Tables".
    11. Locate a line in the table "KHProjectTextStyle", where the number in the column matches 'projectID' 'modelID' you noted in step 9, and where the value "IdentificateurStyle" is "Photo-calendrier-CalendarMonth.
    12. On the line drawn in step 11, look at the value of the column "fontSize".  For my broken calendar, he was "6".  It's much too small, that you can barely read 6 points.
    13. Double-click the "fontSize" value (for me, I double-clicked the value '6')
    14. Replace the '6' '54.  Do not press on enter, just change the '6' '54"and click the button"Apply Changes ".
    15. You're done! Simply click on the disc icon in the browser of SQLite to save your changes (or file-> save)
    16. Open iPhoto and enjoy your calendar fixed

    Hope that helps some of you, this worked 100% for me on several projects of calendar.  If you see not the font size change, make sure that you have identified the correct project in step 8 and make sure you change the "fontSize" for this project, on the line where the value "IdentificateurStyle" is "Photo-calendrier-CalendarMonth.

    If something was terribly wrong, you did a backup in step 5 (right?) and just delete the "Projects.db" you have edited and rename "Projects.db" of the backup.  You can then try again, or not.

    I send my calendars to print this week and will see if there are any questions.  I don't anticipate any problems.

    Don't forget to back up your library before you try the hack of the database file.

  • Strange problem with the new ca and on Satellite M45 mouse adapter

    Hello

    Recently, my adapter had problem with load the laptop (model M45-S2692), so I bought another card. The new adapter has worked for a few months and now its behave differently.

    If I plug the adapter into the laptop, the mouse does not work and works otherwise.

    Does anyone have an idea on what could be the problem.

    Please advise.

    Concerning
    Suri

    Hey Buddy,

    Therefore, may I ask if the adapter that was purchased is an original toshiba AC adapter? Why didn t contact you a servicepartner, since they had probably had your sector-free adapter because you have something called guaranteed.

    How Don t you know the adapter you have, there where he knows do not so it s original or not, do not damage anything on your motherboard for your machine.
    Maybe it has nothing to do with your power adapter...

    I would appreciate comments on your part just a small one description which CA is, when you bought your machine and if the error could be reproduced with the removal of the AC.

    Welcome them

  • Problems with product for Satellite L450 recovery

    Hello

    I had a big problem with my L450 D and was advised by the provider of the guarantee to use the product recovery disc. I did it but I can't pass the following command:

    x:\Windows\System32 >

    Can someone tell me what this means and how I can get past to continue with the recovery of the product on my laptop please?

    Thank you very much

    Hello

    have you tried to restore from image of hard drive?

    http://forums.computers.Toshiba-Europe.com/forums/Ann.jspa?annID=58

  • HP 470 G3 laptop: I have problem with multimedia Audio Controller

    I have instaled Windows 7 ultimate 64bite on my laptop and instaled all the driver I have can not install for sound and can't find it. I have problem with Multimedia Audio Contorller I try to auto update, but it does not work. Please help me guys.

    Thank you

    I recommend that you contact HP technical support and submit a case of covered by the guarantee.

  • Problem with a Toshiba PX1267E 320 external drive

    Hi all

    I have a problem with a Toshiba px1267e 320 external drive, when everything was ok with it I would like to move on and the blue led would come and change blue /violet as it was found on my laptop, a small vibration could be felt if I handled the case which indicates that the d/d engine was on.

    After that fateful morning I turned on one explores in my computer and found no ext drive, checked the blue led disc on affected the case allowed to detect any vibration, eclipsed the reader of the case put my ear to hear low clicking.

    I removed the device and connected to shopping cart, this time I could feel the engine goes, connected to the laptop, new hardware found made my computer explore and didn't find any drive, Device Manager enabled and found it so I uninstalled and reconnected the usb with the same result.
    I don't know what to do next.

    I had a Word with computer store if they could recover some time I wait they told at least 6 hours work, if possible (don't want to shop)
    Bought me another model of the same digital Western not and new power to try to exchange the electronic circuit just in case he finds also the and/or possible fault we power/s but I'm clutching at straws here.

    Anyone of you guys, here you have something like this happen? any suggestions?
    I'm curious to know what they were going to try in the store to retrieve even if he said that he could not guarantee the results.
    I would appreciate any helpful suggestion (not throw it in the trash)

    > I removed the unit and connected to shopping cart, this time I could feel the engine goes, connected to computer laptop, new
    > hardware found made my computer explore and found no drive, checked Device Manager and found it so I
    > uninstalled and reconnected the usb with the same result.
    > I don't know what to do next.

    I think that the external HARD drive is dead
    Maybe it s a head crash which would explain the low clicking and other noises
    Unfortunately, I have this case you can't do anything

  • Satellite A660 - message: WARNING: a problem with the cooling system

    My laptop recenly started giving the error "Warning: a problem with the cooling system has been detected." Please turn off computer immediately and return it for service"- Yes the fan had stopped working and touchpad area was hot.

    So I take it on the type of service (toshiba) and must answer for fan, Mo, HARD drive, he said. Is this possible? -J' I have extended warranty, but is ' t it much? not to mention that it takes a month to get things down.

    He also mentioned that I could use the machine with a cooling pad until then if I wish.

    Any feed back?

    > Yes the fan had stopped working and touchpad area was hot.

    In this case, there is really a hardware problem.
    But I m wondering why he should replace the HARD drive and the motherboard
    Perhaps only the cooling module began at malfunction of course this is just a speculation
    If the technician has checked the material, then they need to know what parts are not OK.
    So don t think you have no choice.

    But the guarantee is valid for all is free

  • HP Officejet 5610: Problem with cartridges

    At the moment I can't print more. Whenever the 'Problem with cartridge' message appears. I use no original HP cartridges. Mid October HP provided for a large number of models of an update to resolve this issue. I have not found a link for my model (Officejet 5610). What can I do?

    Thank you.

    Hello @ErikDC

    Thank you for showing your interest in the HP Forums! I see that you are getting the error 'Problem with cartridge' with Non HP cartridges. I would like to help.

    Your printer has not been affected by this update: dedicated to experience better impression.

    You can try these steps, but no guarantee they will work with the cartridges Non-HP: 'Incorrect print cartridge' or 'Print Cartridge problem' message on the Panel of printer for HP Officejet 5600 all-in - One Printer Series.

    I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers! Good luck!

  • M1V66UA: problem with recovery media disk drive

    my laptop is HP envy x 360 bought around December 2015(it is still guaranteed).

    Today, I had a problem with my laptop (inaccessible boot device error) and a HPteam even could not able to solve it and told me that the recovery order media disk.

    the problem is:

    I bought the laptop in the United States when I was a customer place and now I am in India .

    HP India has informed me that they will not consider my request for recovery media order disk since I bought the laptop outside the India and told me to contact them.

    My question is

    How can I order the disc of recovery in India?

    Hello

    First of all, you can download microsoft iso and burn it to DVD or USB without needing a key, so do a good job of it for future use.

    If you have a real Windows 10 installation the system map is saved as your key with microsoft, so you do not need a new.

    Once you have fixed starting problems, MAKE YOUR OWN RECOVERY MEDIA IMMEDIATELY.

    Jelly Beanstalk will find your product key for future use, but it is locked to the system board.

    Piriform Speccy and Belarc Advisor will also add your serial number for a knowledge need.

    If in doubt please ask.

  • Virus or a technical problem with Qosmio G30?

    My laptop is Qosmio G30-149. When I turm to YOU, I see that the screen is not 100% black, but it has some small little clear white points. When Windows logo to come, the entire screen has 10 white vertical lines (each line manufactured with something similar to the sign!), then calculate get frozen and encoding becomes dark. ID, I run Windows in safe mode, then it is OK. What is - this: Virus or a technical problem? My Norman antivirus software reports any problems with viruses. Help, please!

    Looks like a hardware problem, and in this case that it cannot be solved by a laptop user simply common.
    For the most part a defective part needs to be replaced.

    The G30 seems to be a new series and the guarantee to be valid.
    SO, don t waste time and communicate with the technicians of the ASP.

    Good luck

  • Some problems with Qosmio G30-179 - remote and TV

    Hello, (I am French and my English is bad)

    I have a Qosmio G30-179 and I can't use my remote when the computer's power on. But I can use the remote to turn on my computer and I can use it when I use the TV and media keys (on the right of the power button).

    Another problem: I get nothing when I search for a signal TV on Media player. Even if I'm in a place where I already receive all TV channels. Maybe they had some problems undetected...

    All these functions have already worked and I realized that they do not work there is little time. But I don't use them for a long time, since I have received my computer, when he came back guaranteed (I send them because he had a problem in the bars of RAM.)

    Then, I think that there was a problem with the service. But I'm not sure.

    What do you think about this? Should I call them?
    Or this problem can be easily resolved?
    Thank you in advance.

    In this case, it is really not easy to give advice quite simply. If you are looking for the simplest solution I recommend you save all your data and install OS using recovery DVDs. After that make this laptop will have factory again and I hope that it will work as before.

    Good bye

  • Initial problems with my Qosmio

    Hi all

    Now please don't misunderstand here because I liked my Qosmio, it's good game power little. - but there are a few things that I was very unhappy and others I was impressed and have simply not had the opportunity to share with the community.

    First of all, I live in Christchurch, New Zealand, and you may remember that we had major problems with earthquakes, these are now installed but nevertheless relate to my story.

    Also related that I have a blood disease which caused damage to my skin over the years, leaving less sensitive most people are accustomed.

    First parts of displeasure.
    I bought my Qosmio, nine of Harvey Normans in Christchurch, I bought the extended warranty, the yards brand new... No problems; However after about 6 weeks, I finally decided to look beyond the image of the BIOS Toshiba reviews that see you when the machine starts up to read what was on my machine.

    (1) to my surprise and dismay I found out that my bios stated that 1 my 4 core CPU core was locked and that the BIOS was NFR (not for resale) that is to say the machine was supposed to be one that was released by Toshiba as a demonstrator, confused, that I talked to Toshiba New Zealand , who basically told me that it "was not possible and I must be mistaken", to research on the Web from Toshiba site, I couldn't find a BIOS version later.

    (2) I decided after using for the system that it was time to make a recovery and began in the recovery disc creation process, everything went well and I decided to do a clean cleaning at all, even if it would take some time, some time was certainly what he needed, I started on the first CD and started the process. 8 hours later I finally got a message pop up on the screen saying that the recovery had... failure of SIP. OH NO.. !

    I restarted the hard disk in the vain hope that it was a mistake on the part of the message, but it wasn't.
    Trolling the Internet on my desktop computer, I found a reference to failed drives to rescue & recovery for my model due to a fault in the creation of the disk.

    I called Toshiba who informed me the only way I could get the disks of rescue and recovery had to pay for them, I informed them that I already had rescue and recovery disks, but they did not work, they don't want to know - essentially pay up or shut up.

    I got my DVD of windows 7 and install it on my Toshiba using the serial number on the device that I caught from the recovery discs manually, decompression all drivers and install them manually as well, in the end, I had a whole system that works, no thank you recovery disks.

    Now these are not all the bad things, but I must say that the service I received from Toshiba SUCK!

    Shortly after that, we had earthquakes of Christchurch that killed so many people, at the time that their Commission that I had my Qosmio on the kitchen table and had prepared just a large cup of coffee, I sat or rather is dropped down as the earthquake hit - it was extremely violent and struck me on the floor. When everything settles I picked up myself - to find my coffee - all 900mls worth was now on the keyboard of Toshibas and biscuit barrel my wife kept on the table had fallen more to slam the back of the lid of the laptop and it has broken in two places; However, the computer was still ongoing! incredible.

    I very quickly stop the machine down and very gently at end it to the back corner to allow the coffee to drain on a towel. Although damaged keyboard soaked after I had dried the machine and dehumidified it I then ran it for a month to use it to manage our statement of claim - I have to say its a bit beasty Tuff.

    Now, a kind word for Toshiba, after them on incidents and curious about the status of the warranty etc, phoning told me that I should have my Qosmio verified and provided with a certified Toshiba technician said he was OK, clean to the top of the coffee and all repairs worked that "Toshiba would honour all other issues related to the guarantee based on own issues merit" I was basically shocked if their tech said that it was OK then, it was OK and my warranty would continue. So Bravo to Toshiba for a vision very fair to the guarantees.

    Now for the good, the bad and the dangerous plain.
    Finally a new BIOS has appeared on the support site, I downloaded it looking forward with impatience to unlock this core I was missing, I installed it and the system has restarted after you start Windows 7 installed some additional elements of INF files and I found that I had a couple of additional entries in the BIOS.

    After that my system has been repaired I had some more memory added to it by Toshiba technology, it also made me a working set of rescue and recovery disks that I was crazy, he did a beautiful job on the machine and it was back to looking brand new, into the new smell of tech.

  • Problem with ReadyNAS Pro2 #26430016

    Hello

    I have two units ReadyNAS Pro2, which I bought new in February 2013 (both are on one Bill). Now SIN has stopped working and I had to create MyNETGEAR account and save product to address demand for guaranteed online for RMA (chassis has 5y hw) support. I discovered that I was unable to insert the defective SIN (error message says it is already registered by the technical support representative), second NAS (which works well) has been saved successfully. I was able to create the http://support.netgear.com/general/contact/default.aspx assistance request later, but it was bad purchase date form. Two days ago and I have had no response from support yet. Yesterday, I posted another request online (date of purchase any problem with recording and evil) and also sent e-mail to [email protected]. No answer yet. How long does it take to get the answer in common? Thank you.

    Hello mdgm,.

    I started this thread because I needed to know, if it is common to not receive email confirmation after a validation form Contact NETGEAR support or mail to netgear support address and how long I have to wait.

    After I filled the application form for support for my camera, I was presented with only - option to continue, I had to call the Netgear Support US - I'm not WE reside and also my English is not perfect. That was why call us was not my preferred option, so I wrote an email. I hope I'll have the answer, but I was wrong. I tried calling the Support of NETGEAR 2 days later, I finally got to go through IVR after many trials. Once that I was connected to support Expert, she said during a call, which provided case that ID does not exist in the system. Probably the case ID I had during the validation of online application before already expired. I told her all the info I wrote in the contact form, and then call interrupted without any solution. I couldn't go through IVR again.

    I was able to solve the problem of registration later by new support online for my second NAS request. After I provided a copy of the invoice, asked me to confirm the date of purchase, and I also had to find no one entered my SIN, because the homeland security policy prohibits the Netgear Support to indicate the name of the person who is registered product (I found it was my colleague, who recorded my NAS rather than his by mistake in the Web management interface). With all that info and fact, I was the sole owner of this SIN, it was possible to link S/N my profile and finally I can continue with the service request for the RMA.

    Thank you.

    MichalB

Maybe you are looking for

  • keeps telling me google.ca is a unreliable website and tried all options to try to solve this problem what I have to do troubleshooting

    When I try to go to google.ca keep get a notification saying "this connection is not approved" I do not understand why? I use google.ca every day without any problem and now this has happened for 2 weeks. I use google in Internet Explorer, but not Fi

  • I can not install app on my iphone s6

    All of a sudden I can't download or update Apps

  • Satellite A100 and Plug-and-play devices

    I have a Satellite A100 with Windows Vista Home Premium. This is the second time I try to install a plug-and-play device, but the computer asks me the driver without finding her.The first time I tried to install an external hard drive (Packard Bell s

  • Tallking between classes

    Hello I push a settingScreen of the screen to display the page setting. The problem is: when the user once the definition of preference on the setting screen, the settingScreen was then pop off, I want to call some processing subroutine in the screen

  • Authorized SSH Keys

    I try to configure authentication using SSH on my ID I authorized keys generated my pair of keys using Puttygen. When I go in configure my key allowed, I can't determine what my Public Exponent is supposed to be. Anyone can shed some light? Thank you