Problem with Microsoft Notebook 5000 mouse not working not properly

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  My mouse does not scroll vertically, but it scrolls horizontally. I tried different mouse on this computer and they are all scroll very well and I tested this mouse on different computers and it won't yet scroll. I followed through all the utilities provided on this site (checking the HID, reinstalling the software, verification of parasitic programs, etc.) and nothing has worked. Is there something else I'm missing?

  Hi Vjenkins,

  As the mouse does not work on different computers and other mice work on this computer, it seems that there is a problem with the mouse itself.

  Sinceyou have followed the steps mentioned in article to resolve problems with the mouse button or scroll the parameters, I would suggest that you contact Microsoft hardware support for further assistance.

  Hardware support

• Microsoft Wireless 5000 mouse not recognized by Windows 7, after Vista update

  2 days ago I upgraded my Dell Dimension e521 from Vista to Windows 7 - it was the upgrade, not own full installation.

  Everything is apparently very well, except the mouse I had used throughout the process, was now does not. The mouse is a Microsoft Wireless 5000, part of the Microsoft Wireless Desktop 3000 BlueTrack-keyboard mouse, USB packet. The keyboard, which share the same USB wireless receiver is entirely sensible.

  I tried the following to resolve the problem, without success;

  -Uninstall and reinstall the software for the keyboard and mouse

  -Purchase of a new set office (indicated on the packaging as "compatible with Windows 7") and through the complete installation.

  -Going to Device Manager and check/update the driver EVERY. They are all now current.

  -J' I followed all the advice on the page of Microsofts "Troubleshooting a wireless mouse that does not correctly.

  + I changes the batteries on the two devoces

  + I have tried different ports

  + I have tested the device on another computer

  + I tried to use the mousinfo tool

  + I tried to use the appwiz.cpl application, to find the incompatible software, but but no program appears when I type appwiz.cpl in the start search box.

  + Reset after every time I changed something.

  None of these steps resulted in no changes - the keyboard is still sensitive, but the mouse is dead. I do not receive the error messages, the cursor just dead center in the middle of the screen.

  Needless to say, I am more and more frustrated. As I'm not particularly computer warned - I am not a root of the others - USB hub I'm out of options...

  Help, please!

  
  

  Hello

  1 make a Restore Point to use if need to return to the place where you are (should not be necessary
  However better to do).

  How to create a System Restore Point in Windows 7
  http://www.SevenForums.com/tutorials/697-system-restore-point-create.html

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  2 do these to erase corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  3. in Device Manager, right click on EVERYTHING, it is a mouse and the uninstall.

  The right click on everything that is under USB controllers - after this RESTART.

  Who will update the driver stacks and help clear of corruption.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Problems with mapped drives folder does not properly?

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  Hi Teltom1,

  You try to access the shared computer using the UNC (Universal Naming Convention) path. The syntax is as follows.

  \\computername\sharename

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  How to troubleshoot a network home in Windows XP

• Wireless Microsoft notebook optical mouse does not work with g42 - 410 us laptop

  Wireless Microsoft notebook optical mouse does not work with g42 - 410 us laptop

  Hi Mary,

  Did you install all the necessary drivers, firmware and/or software Intellisoft of the mouse and then restart?

  You have good batteries in the mouse?

  Verify that the mouse is compatible with working computer and your operating system?

  Have you checked the mouse icon in the control panel (after all of the above) to a setting to activate?

  Contact the vendor of your computer and see if you need to update something else.  When I installed my wireless mouse, it wouldn't work until I updated the touchpad, the firmware drivers and.

  Good luck!

  Kosh

• Microsoft bluetooth notebook 5000 mouse does not

  Original title: Microsoft bluetooth notebook 5000 Mouse-mouse

  Microsoft Bluetooth Notebook 5000 mouse installed easily.  It stopped working a few days later.  Then it started to work again a few hours later.  It stops in the middle of a session, or when the computer is idle.  I have a Dell Vostro with Windows 7, a few months older. I tried several solutions found online but none so to work.  As I said, he stops spontaneously and spontaneously starts again.  Right now it does not work.

  Hello

  1. you receive an error message?

  2 have you made changes on the computer before this problem?

  Method 1:

  You can run the fix - it mentioned in the following link.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  You can consult the following links.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshooting Wireless and Bluetooth problems

  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

  Method 3:

  You can consult the following links.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  http://www.Microsoft.com/hardware/en-us/support/troubleshooting

  See also:

  http://www.Microsoft.com/hardware/en-us/d/Bluetooth-Notebook-Mouse-5000

  http://support.Microsoft.com/kb/811798

  http://social.technet.Microsoft.com/forums/en-za/w7itprohardware/thread/7d77d07b-0af0-4aca-aba8-2a0d5429fe3a

• A Microsoft Wireless Optical Mouse 2000 work with a 1.0 Microsoft Wireless Optical Desktop receiver?

  Original title: MS Wireless Optical Mouse 2000.

  Hi all

  A Microsoft Wireless Optical Mouse 2000 work with a 1.0 Microsoft Wireless Optical Desktop receiver?

  It will work with a 2.1 Microsoft Wireless Optical Desktop receiver. So maybe the operating frequencies are different?

  Thank you
  Terry

  Since then I've been able to solve my problem.

  It seems that mouse, when you buy as a set of office, are "coded" somehow work with the receiver for this game. A little logic, I guess.

  So thank you for the interest of all.

  Terry

• I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, in the apps tab there is no error code o

  I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, on the applications tab there is no code error only saying download error out area allowing you to charge applications call does not work... any suggestions?

  Hi James,

  Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.

  Please let us know any questions.

  Thank you

  Yann Arora

• Error message: Microsoft HD-5000 is not in need. INF installation Webcam

  Webcam installation problems

  Hello

  I am trying to install a webcam on my Windows Vista Home Premium 32 bit. I think I should also mention that I bought this laptop from a friend, a year or two ago, and I decided to reformat it for Windows Vista Home Premium a month ago. Back to the problem. I load the installation disc and everything installs until the time of the pilot. When it starts to install the driver, it encounters an error. He said to me (as for example Microsoft HD-5000 webcam) "Microsoft HD-5000 is not in need. INF' or something in that sense. This message has jumped to 3 different webcams I tried to install. I even went further and purchased the HD-6000 for notebooks and still does not work.

  -J' have tried going to the manufacturer's website and install the latest version of the software and still the same problem.

  -J' also tried to go to Device Manager and trying to update the driver. and still the same message.

  -J' even tried to find the driver I install and same thing.

  Someone help me please install this webcam! I try to webcam friend which is 800 miles!

  Please someone HELP!

  Hi Kosh Vorlon,

  1. What is the version of the operating system installed on your computer (32 or 64 bit)?

  2. have you checked the webcam on another Windows Vista computer?

  3. you get error codes?

  Step 1: First of all, try to check the webcam on another computer and check if it works.

  Step 2: You can also try a create a new user account and check if you can connect:

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Why do I get the message saying: "there was a problem with windows, which caused it stop working properly.."?

  When I close the ms word document I have thi above message. -.

  Download updates for There was a problem with that caused it to stop working correctly. Your computer may run out of updates that can help improve its stability and security. Go online to search for and install the Important updates and recommended. Click here to access the Windows Update Web site online In the left pane, click check for updates. If updates are found, click view available updates. Select all important updates and then click install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation. Note If you have activated the automatic update, you can not see important updates listed. If this is the case, the updates have already been downloaded to your computer. More information Please explain and help understand and solve the problem. To learn more about updating your computer, go to the Microsoft site and read the following article: Windows Update frequently asked Questions

  Hi nandiniatmasiddha,

  1. did you of recent changes on the computer?

  2. you only receive the error message when closing Word document?

  3. do you have security software installed on the computer?

  I suggest that you check and install the updates that are available on the computer, including Microsoft office updates and check if it helps.

  How will I know if my computer is up to date?

  http://Windows.Microsoft.com/en-us/Windows-Vista/how-can-I-tell-if-my-computer-is-up-to-date

  Updates: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/updates-frequently-asked-questions

  If you still get the error message when the Word document is closed then I would suggest that you post your question in the forums of Microsoft office by using the link below.

  http://answers.Microsoft.com/en-us/Office/Forum/Word

• I keep having problems with my server DNS does not. Computer Blu - Ray player and wireless both have problems with the connection.

  I have problems with the server DNS does not.  I have been using my wireless on my computer and watching netflix on my Blu - ray player at the same time.  The Blu - Ray player froze and wouldn't connect.  At first, I thought that the network has not been configured correctly, but it worked not five minutes before.  I tried many things and I realized it was that my DNS server does not.  Does anyone have any suggestions?

  original title: DNS server does not

  Hi Dwright,

  1. have you made changes on the computer recently?
  2. not the problem only occurs when you watch netflix on Blu - Ray player?

  Method 1
  I suggest you try the steps from the following link to fix the server DNS does not problem.
  a. click on start and then Control Panel.
  b. go to the networking and sharing Center and then click on change adapter settings.
  c. right-click on connection to the Local network and select Properties.
  d. Select Internet Protocol Version 6, and then click Properties.
  e. Select obtain DNS server automatically an address and press Ok.
  f. Select obtain IP address automatically.
  g. Repeat steps for Internet Protocol version 4 as well.

  Method 2
  Try resetting Winsock2 from the following link:

  How to determine and to recover from Winsock2 corruption in Windows Server 2003, Windows XP and Windows Vista (applies to Windows 7)
  http://support.Microsoft.com/kb/811259

  Method 3
  Reset TCP\IP.
  How to reset the Internet Protocol (TCP/IP) (applies to Windows 7)
  http://support.Microsoft.com/kb/299357

  Additional information:
  Windows wireless and wired network connection problems
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

• I have problem with wifi iphone 6 s not connected...

  I have problem with iphone 6s more wifi not connected...

  I'm having the same problem and tried all the fixes I found online and nothing has worked so far.

• How can I change the sensitivity of the Mouse microsoft bluetooth 5000 mouse

  How can I change the sensitivity of the Mouse microsoft bluetooth 5000 mouse

  With most devices microsoft mouse, with the last installed, R.click software/drivers
  my computer, properties, Bishop of devices, expand the tree, R.click the mouse on it, properties,
  Advanced button, set the two senior settings is listed, a superior is probably
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• When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  Hello

  Thank you for writing to Microsoft Communities.

  Until we start troubleshooting on this issue please provides us additional information by answering a few questions, this will help us better solutions to the problems.

  1. What is the full error message do you get?

  2. are - that you be able to access or connect to the Internet via wired?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  Method 1:
  Try to run the network troubleshooters. Check if it enumerates and helps resolve the errors.
  http://Windows.Microsoft.com/en-us/Windows7/open-networking-troubleshooters

  Method 2: If the problem persists, try to follow the steps from the link.

  In the Windows wireless network connection problems:
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Check this link for more information:

  How can I troubleshoot network card? http://Windows.Microsoft.com/en-us/Windows7/fix-network-adapter-problems

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

  Please follow these recommended steps and post if you still experience the problem.

• Why my email say 'sorry, there is a problem with Hotmail now. We are working hard to fix, but it may take a little time yet. »

  Why my email say 'sorry, there is a problem with Hotmail now. We are working hard to fix, but it may take a little time yet. »

  Hello

  The question you posted would be better suited to Windows Live Solution Center. I suggest you to send your application in the Windows Live Solution Center for better support.
   
  http://windowslivehelp.com/product.aspx?ProductID=1