Problem with my printer

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• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• ERROR MESSAGE HP6700 - PROBLEM WITH THE PRINTER OR INK SYSTEM CONTACT HP

  I JUST BOUGHT A HP OFFICEJET 6700 (LESS THAN 1 WEEK), THE PROBLEM OF PRINTER OR INK SYSTEM MESSAGE, TURN PRINTER OFF THEN WE IF THE PROBLEM CONTINUES CONTACT HP. IS DISPLAYED ON THE PRINTER SCREEN. I DID EVERYTHING SUGGESTED, AND MORE MORE, BUT THIS CUSTOM MESSAGE CLEARLY.  ALL DIAGNOSES OF THE PRINTER THE PRINTER IS FINE.  THE OPERATING SYSTEM IS WINDOWS 7.

  Mahamoud,
  Your article made a walkthrough basic troubleshooting, ending with the question if the print head is repairable. Because it is not on the 6700, the article isn't really the problem.
  
  Here is the solution I found to this problem:
  I discovered that eliminating all ink cartridges allows the printer at startup (although there is a message saying the missing print cartridges).
  Putting the cartridges in a binary regression revealed that the ink has been bad. (In my case, I only got the message of failure/printer ink when the yellow cartridge was in the printer).
  Replacement of the restored cartridge the printer functionality.
  That's the good news.
  Now the bad news: for HP.
  The generic error message indicates a failure with the printer or the ink system. No differentiation. With the electronics in the cartridges (that the client pays a high price for), looks that HP could not understand how to indicate a cartridge problem. This error message is not only unnecessary, but misleading. The printer indicates only a power reset and then contact HP. There is no indication that he might be a cartridge problem, not to mention what cartridge has failed. By the way, my customer encountered this problem when you replace the color cartridges. The cartridge failed was a new replacement.
  All of the web enabled features, fax, scanning features, print included with this printer are not very useful if the user can't get the dang thing to print.
  Another problem with this printer, is that, even when you only print in b & W, the printer uses little color (ostensibly make Blacks more "BOLD"). Then, finally, a color cartridge will go low or empty, even if only B & W printing. And guess what, you can't continue to print n & B if one of the color cartridges are out of ink. Thus, HP... How is this useful printer in an office environment, where most print tends to be B & W?

  (I would add; the solution in the message of failure/printer ink cartridge cannot fix your problem if, in fact, there are a few default printer. But if the problem is in the ink system, then the troubleshooting cartridge can help you).
  I have posted similar comments on Amazon, for this printer, in the subject line: shame on you, HP.

• 7640 ENVY: ENVY error 7640 "There is a problem with this printer"

  Hi guys. I had this printer 4 months ago and it worked as wonderful. But this weekend when I turned it on the error "There is a problem with this printer" appeared right after it connected to my wireless network.

  I did several tests and the error comes only if the network is connected to the internet.

  When it is not connected to the internet fine print (prints, scans, all via wifi) jobs.

  I have a MAC and airport Time Capsule.

  Is there a set any that solved the problem?

  Now it's working. The problem was Auto IP. Set it to manual and it started working.

  Thanks in any case.

  Concerning

• HP Officejet 5740: there is a problem with the printer

  Every day the printer (not standby) turns on and shows "there is a problem with the printer. Turn the printer off, then on. "why what is happening every day?

  This problem got solved, later. Although tech hp sent me the ink HPInstant and that they "reset" of my printer, the error message returned in a few days and continues every day. Another call to Tech Support/InstantInk advised me to return the printer for an Exchange (it's 60 miles a way back). We decided to install Instant ink cartridges, as a last resort to resolve the error messages, and it worked. No error message. I put the original ink cartridges in the printer I can use those to the top. Still no error message and this printer now works well. PERSONAL OPINION: When we enrolled in instantink, hp tried to contact our printer via wireless (whatever) and when it failed an error occurred every DAY, after the installation of the instant ink cartridges a connection has been established at hpinstantink have finished the registration process.

• OfficeJet Pro 8600: message "problem with the printer or ink system.

  I replaced the magenta cartridge with a new cartridge genuine HP (end of warranty 2017/01), but now get a message "problem with the printer or the ink system.

  If I restore the old cartridge I get the message that it is empty, but all the other options of the printer are available.

  Online support does not give me any result of solution but suspect there may be a manufacturing error in the new cartridge.

  Does anyone else have this problem or advice?

  Hello
  
  Please click HEREto access the procedure which should solve the problem.

• HP officejet 7612: "There is a problem with the printer or ink system". That is the message, no error code.

  "Is there a problem with the printer or the ink system". The error message. Without error code. Original cartridges.

  HP has a center of service to Puerto Rico, where I live?

  Please tell me there is a solution for this problem.

  In the paper here troubleshooting steps can help resolve the printer ink system message justify Officejet 7612.

• HP Officejet 6600 Guard giving the message there is a problem with the printer or the ink

  HP Officejet 6600 Guard giving the message there is a problem with the printer or ink. We have already tried to turn off then, have you tried unpluging and nothing works

  OK so I solved my problem normally my printer tells me what was low on ink im although there no and homesick, that I had to replace an ink catrige and his works now

• HP Officejet 6600: problem with the printer or ink system

  I have a HP Officejet 6600. I replaced the black cartridge with a new HP black ink cartridge. This message keeps poping up, there is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. It gives me as two solutions. Solution 1: Reset the product. Turn the product off, and then unplug the power cord. Plug in the power cord and then press the key to activate the product. I've done this three times. Second solution: contact HP support note the error code provided in the email (I looked and it does not give me one) then he says, supported to contact Hp. go to: www.hp.com/support. Needless to say that this message keeps appearing on the screen of the printer and I can't do anything with the printer. Can anyone help with an idea? Please, I beg you.

  Hey @popcorn101,

  Welcome to the Forums of HP Support!

  I understand that you get the error "printer failure: there is a problem with the printer or ink system' on the front panel of your HP Officejet 6600 e-all-in-one printer.". Thanks for the troubleshooting steps that you received before reaching out for support, including. Right now, you have completed all the troubleshooting steps available in your efforts to solve this error in accordance with the document of support here. The failure itself is probably due to a failure of the print head. The print head is the part that the cartridges will fit. It controls the "reading" of the cartridges and put the ink on the page. If the print head does not, then the printing within your product system has failed. In this model of printer print head is a non-replaceable. Therefore, the resolution is a replacement of the entire unit.

  I highly recommend at this stage that you contact our Technical Support telephone queue for discover hardware replacement options.

  HP technical support are available by clicking on the following link:

  Contact HP support

  (1) once the page opens, please select the country in which you are located. Then, enter your HP model number on the right.

  (2) choose the 'Contact Support' tab at the top and scroll down to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click on the 'Show the Options' icon in the lower right.

  (4) Finally, scroll to the bottom of the page and select 'phone number.' A file number and telephone number will now fill for you.

  I wish you good luck going forward with this!

• Problem with alert printer after you set up eprint

  I've just set up my HP eprint/connected to my printer HP Officejet 6700 account. I went through all the instructions and generated a code for me to record my printer. My printer came but I noticed that I have 2 alerts next to the printer which has been recorded. The alerts are:

  • Online
  • Problem with printer

  When I click on the message of the latter I get the following message

  • An unspecified problem was reported. Please check your printer.

  See the front panel of the printer for more information on the resolution of this condition

  I checked the printer, but it is not showing problems. I have however deleted the re-recorded new printer and web service. This time he seems to have solved the problem, but when I went back to the account later in the day the alert reappears.

  Could anyone help in this case.

  Hi BillyBoy59,

  Welcome to the HP Support forums.  I understand that you are getting a message "Problem with the printer" in connected HP.

  Connected HP sometimes gives a false report that there is a problem not specified with the printer. HP has been able to reproduce the error.  If there was a genuine mistake, the message would point to the problem (low on ink, paper, etc). Unspecified error message does not prevent you to use ePrint.

• error message 'there is a problem with the printer turn the printer off even more'

  I have a new 7525 HP photosmart HP printer, if it can find all the flashing lights with an error message on the screen "is there a problem with the printer. Turn the printer off on new"this does not solve the problem... Can't clear this error message!  Cannot use this printer!

  Hi sandrafranks,

  Thank you for your answer!

  In my view, it is unwanted material. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope this helps and have a great day!

• HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

  HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

  Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

  Sometimes spits out a blank sheet of paper.

  Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Can you please post back to let us know how you go?

  Thanks, Ciara

• OfficeJet 6600 - reports HP Connect "problem with the printer.

  I just bought an all-in-one OfficeJet 6600 and immediately installed on my MacBook Pro. Installation went smoothly, and I used it for scanning and printing. I am very happy. However, I noticed that HP Connect reports "Issue with printer." Well, it worked fine, so I ignored the error and continued to work.

  Tonight, I have installed the printer on a Windows 7 laptop. At HP Connect, it is always now reports "Problem with printer." That's it - no further details and no symptoms of any kind of problem. How to diagnose the 'problem' and how to fix it?

  Hi there, I know this may seem illogical, but I wouldn't worry too much about the problem with the printer State message in connected HP. I saw myself sometimes, and I was able to print successfully from a mobile device to the printer which connected HP indicated that there is a problem. Have you tried to send a job by using either the application mobile ePrint or to the e-mail address of printers for the printer in question?

  On the Windows 7 machine, you can also download and run the HP print and Scan Doctor to confirm there is no problem with the connection to the computer on which is installed the software of the printer or the printer hardware. Be aware, however, that the application is compatible with the Windows operating system only, so you cannot run it on the Mac computer, but unless you are having problems printing from Mac to the printer, there is no reason to suspect that anything is wrong.

  Hope that makes sense, but post comes back with other questions.

  Best.

• OfficeJet 8600: HP OfficeJet 8600 'problem with the printer or ink system '.

  We have replaced the cartridges (with HP) and now we can print only about 1/2 a page, sometimes 1 page-, then it displays an error, "There is a problem with the printer or the ink system" and the printer should be set and to continue...

  We bought new (2nd series) of the ink cartridges and the same behavior exists.

  It seems to point to a new print head - but those who are more expensive than a new printer.

  Are there other measures I could take to try to resovle?

  I can't find scraps of paper (ie: torn, jam, etc.), nor any excessive ink any where - everything seems pretty clean.

  I removed the print head and cleaned the contacts.  I cleaned the contacts on the ink cartridges. I ran "Clean print head" in the Tools menu (which results in the same error)

  

  There are sometimes up to 3 of these messages "stacked."

  It is died regardless of what was asked of it... ie: print from netowrk, printing via usb, copy color, copy b & w, etc..

  Hello @jassing,

  Thanks for posting in the Forum from HP Support.

  I understand that you are experiencing a recurring error state in your HP Officejet Pro 8600 e-all-in-one printer.  I want to help you with this.  While it is clear that you have tried most of the recommended troubleshooting steps, I have some additional suggestions that might help.

  HP article presents common troubleshooting steps in order.  You can give these another shot before trying the more intensive step that I have in mind.

  If you have tried all of the above and your problem persists, click here to check the status of your printer warranty.  If your printer is currently under warranty, please call our technical support in 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  If your printer is NOT IN WARRANTY, try the following:

  Get ready to clean the print head

• OfficeJet Pro 8600 +. Error "there is a problem with the printer or the ink system... »

  OfficeJet Pro 8600 +.  Once we replaced the ink cartridges, our printer gives an error "there is a problem with the printer or the ink system.  Turn the printer off, then on.  If the problem persists, contact HP.  We've gone through the start/stop several times.  We also pulled back and ink cartridges in, in addition to taking the print head at.  I ran a diagnostic test download and it comes back with "unknown error (06).  Help, please!

  Thanks for your reply.  We exchanged all Costco ink cartridges and the printer seems to work very well at this point.  Yes, we did all of the print head and cartridge cleanings.  Nothing seemed to help.

• Photosmart 7520 error: there is a problem with the printer. Turn the printer off, then on.

  I have a photosmart 7520 affected by the following issues.

  Issue #1: randomly, all lights start flashing market and the screen reads the following:

  Error. There is a problem with the printer. Turn the printer off, then on.

  I can't find a move that throws this to happen.

  #2 problem: When the printer is turned on and slowed down, also at RANDOM times, the printer will "Ding" followed by the flashing light wireless. So what sounds like the cartridges are cleaned, then a sound like the charger spinning or the printhead full running followed from one side to the other, then ending with a "Ding" and then back to normal.

  When this happens, the wireless connection is disconnected and then reconnected. Also, this disables the "Scan to computer" function on all computers on the network and manually requires the reactivation of all.

  From what I can tell the printer restarts itself.

  It is plugged directly into the wall outlet, no surge protector.

  Technical support has already go through the stages of the print head, me up to the top of the chain and eventually replaced the printer with a new brand.

  THE NEW PRINTER STILL DOES THINGS AS PRECEDENT.

  This printer is connected wireless to router Netgear N900. My all current computers running Windows 7, all are on the same network and workgroup and all are running Mcafee Total Protection.

  If someone is or has experienced the same or similar problems, I could sure use help.

  Solved myself.