problem with Officejet pro 8600 N911g ePrint

Similar Questions

• Problem with Officejet Pro 8600 Premium, Windows 7 professional scanning

  When you are scanning an 8.5 x 11 page and save as a PDF on my computer, the entire page is not displayed.  Is there a setting that I jumped when setting up?  This is my first time on this printer...

  Thanks for the reply.  I've actually turned on Windows Firewall, turn off the first, then and now it seems good scan to PDF.  I really need to be able to scan in PDF, not only in JPEG format.  Scanner seems to work fine now, maybe it was just a quirk yesterday...

• OfficeJet Pro 8600 n911g stops and you need to restart the spooler on Win Xp

  Hello

  I have an OfficeJet Pro 8600 N911g printer.  It is networked and I put the static IP address on the printer.

  I have a user with about once a day to restart the Windows print spooler service so that tasks start printing.  I loaded, uninstalled and reloaded the Windows XP drivers.

  Any thoughts on how to solve this problem?

  Hello

  Have you used the latest version of the software on the HP site?

  If not, uninstall the printer from programs > HP > printer folder and then install the latest version below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  I suspect also any security program which may block the network connection (assuming that by the description of problem on a single user), temporary disable any software firewall running and check if that can cause printing to stay in spool it print.

  Try to run the HP print and Scan doctor, click on network > firewall help and make sure any firewall running is disabled, then follow Fiox print and check what is happening:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109037-2&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  If still the same I guess rather the envoirnment of the OS, you can try running Microsoft Fixit to diagnose service print spooler for questions and automatically check if this can help:

  http://support.Microsoft.com/mats/printing_problems/

  Shlomi

• HP Officejet Pro 8600 N911g can't always print and scan after turn on Mac from sleep

  Dear community:

  It's my printer:

  1. number and product name
  

  HP Officejet Pro 8600 N911g product name product model number product CM750A the serial number {private information deleted} ID Service 23022 Firmware Version CLP1CN1150CR Total number of pages 4187

  2 operating system installed (if applicable)
  Mac OS X 10.7.5

  3. error message (if any)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  4. all changes made to your system until the problem occurred
  Nothing. I just put my Mac to sleep and then back on.

  5. in the title of the topic, include a brief and accurate description of the problem and your product information (e.g., product name of your laptop, laptop computer, printer and other device, etc.)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  Is there someone out there who has an idea on how to solve this problem? Thank you in advance.

  Try scanning with picture Capture in your Applications folder.  Click the scanner on the left, click View details in the lower part to reveal a bunch of settings on the right side.

• HP OfficeJet Pro 8600 N911g - touch screen ' back arrow ' & 'Home' icons do not respond.

  The touch screen on my brand new (3 days of use) HP OfficeJet Pro 8600 N911g does not work well. I am able to select an option, for example, the 'settings', but I can't go "before"through screens - the 'back' arrow, or the icons 'Home' of work." Whenever I want to get in another section of the configuration, I power the machine off and back on to see a menu of 'House' cool touchscreen.

  This seems to be a hardware problem. You should maybe contact the HP Support (1800-474-6836) or taking it back to the store. Well, here's a link you can follow and help with this question. This can solve the problem. Let me know the results.

  http://support.HP.com/us-en/document/c03382050

• Maverick incompatible with Officejet Pro 8600 Plus

  Maverick update os x 10.9 is incompatible with Officejet Pro 8600 Plus.

  1 PDF files from the Web pages are black and show no information when I try to print from any browser.  Must take snapshots of Web page and print from that

  2 info printer shows that it is still printing when it is finished and will not move forward to the next task

  Help, please!  I see that there is no HP software update to resolve this issue and am confused why you didn't do your printing software compatible with a huge update of Mac.

  

  Hi podisc,

  Thanks for the quick response.  It is good to hear that you can print, it's at least a start.

  I know that you have not received the error messages in the document, but the behavior you describe leads me to believe that the software did not completely uninstall or install completely with the driver for the Mavericks.

  Please follow the steps listed in the document below and let me know how it goes.

  An "unsupported Operating System" or "Software is not compatible" message on a Mac running OS X v10.9 Mavericks "

  http://support.HP.com/us-en/document/c03976994

• OfficeJet Pro 8600 n911g: ink level 8600 rest from scratch with new 950XL

  My black cartridge in my 8600 printer ran out of ink. I had already replaced all the colors of three cartridges with a 951XL defined, a month or two ago, and the process went smoothly as planned. Today after replacing the black cartridge, adjustment noise seemed short, and the façade is estimated ink level zero rest.

  I tried the following diagnosis:

  -Reinsert the black print cartridge

  -Reinsert all four cartridges

  -market power

  -a second new HP 950XL

  -test page

  -the print head alignment

  -clean the printhead

  -Printing HP and doctor Scan, install and run - prompted me to update software - which did not fix the problem

  Print quality seems good on the test pages. I can only assume that the printer works satisfactorily, but I prefer to resolve this problem and eliminate the uncertainty of my use of the printer. Please suggest how I might solve this problem.

  Welcome to the HP community @Huwon,

  I came across your post about the black ink cartridges that do not properly record in your Officejet 8600 more, and I wanted to comment with my suggestions and comments. I must say that you tried the troubleshooting steps I would have suggested. You can also try an update to see if that helps. If the problem persists, contact HP to see on a replacement unit.

  Click here for download of the firmware update: Firmware N911g_n HP Officejet Pro 8600

  Try a reset to full power:

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  Testify of my answer by hitting the thumbs below and press the button "Accept as Solution" if I helped you reach a solution!

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• 6 "x 9" envelopes with officejet pro 8600 premium

  I try to print 6 "x 9" envelopes of greeting cards on my new officejet pro 8600 premium and get error message paper size mismatch. " With my old photosmart printer I was able to create a custom size envelop for this problem. But this option is not available on my new and better printer. Any ideas?

  Hi garyaw2,

  Try adding your old printer driver for JO 8600 and try to print, please follow the steps below to add a printer.

  Start > devices and printer > add a printer (available on top) > select Add a local printer (NO other options) > select Create New Port > port TCP\IP Standard select > next > enter IP address of JO 8600 (can be found by selecting the option Wireless on the front panel of the printer) > following > Select manufacturer such as HP or Hewlett-Packard and under printer select your old c309 printer and complete the wizard.

  Try to print again with prinetr selected c309.

• OfficeJet Pro 8600 N911g: Officejet Pro 8600 Plus software

  I have the ability to print from the computer, so I know that the drivers of HP printer work.  I also checked that I can run a scan from the printer and the computer using the icon "HP Scan" through the start menu.

  The problem is that I can't run HP software suite via the desktop shortcut icon or the icon of the file in the source of the printer folder.

  The printer is connected via an Ethernet cable to the network from home.  I deleted and reinstalled the software suite, and when he arrives to find the printer, it fails.  When I plugged in the name of the product he couldn't find so I used the network address (192.168.1.4 - off the Test Page from Windows printer), and it continues the installation until it appears at the end.  It places the "HP Officejet Pro 8600" icon on my desktop as well as its 'Supplies - HP Officejet Pro shop' icon.  If I click on the "Shop supplies - HP Officejet Pro" icon, it takes me to the appropriate supply online store input screen.  When I double click the icon "HP Officejet Pro 8600", it gives me very briefly the windows just 'work' swirl but does not open the software application.

  I tried to uninstall the printer using Windows "Devices and printers" Control Panel, and then deleted the HP using "Programs and features" software, and then reinstall everything using new drivers and software HP through their web site.  This has not changed the symptoms or outcomes.

  Hi GL1800A,.

  I hope all is well!

  One last thing, you can try, if you wish, is to go through this guide, HP monofunctional and Printers Multifunction - HP Printer Wizard opens with an error in Script or in Notepadand try the fix that is provided.

  Good luck!

• HP OfficeJet Pro 8600: How to print on paper of custom format with Officejet Pro 8600 for Windows 10

  Problem: Cannot create a custom for HP Officejet Pro 8600 paper size

  Found a solution for Windows 7, but I need this same problem solved for Windows 10...

  The solution: 'Using pilot Deskjet 9800 to set a custom paper size to print for Officejet 8600' worked very well for me on a Windows 7 machine...

  However, the HP Deskjet 9800 driver is not available for Windows 10... you have another driver I can use that would work with Windows 10 and which is compatible with the HP Officejet Pro 8600... ???

  Hello

  Use the HP Deskjet 6940 as another driver, if it is not listed under HP it appears after clicking the Windows Update button in the Add Printer dialog box:

  1. Right-click your printer 8600 and select printer Ptoperties. A note which port is selected under Ports.
  2. Click Add a printer.
  3. Click on 'the printer that I want isn't listed.
  4. Select A Local port or a netowrk with manual settings.
  5. Select the port used by your printer.
  6. Select HP
  7. Select HP Deskjet 6940
     Note: Click on Windwos update if it is not listed under HP.
  8. Fill the wizrd and 6940 driver allows you to print a document custom formats.

  Kind regards

  Shlomi

• Re: Officejet Pro 8600 N911g new firmware will not be installed.

  I have OfficeJet Pro 8600 N911n, Firmware version: CKP5CN1334ER and having problem with print jiberish characters on top and bottom of pages on each page. I tried to update Firmware on the HP website. CLP1CN1322CR I got the same error message. The PC is 'Not Applicable' on the Web similar to that shown above and unity iteslf he keep control of updates forever and never finished.

  Printer was fine until a last week, he began to print chracters crazy at the top of each page not only PC printing, even from copy, or internal reports the same result.

  What is happening on the HP?

  Hey there again!

  Could you try a reset of the power and make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help to solve this problem on its own.

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  Make a copy or two and let me know if you still see characters garbeled on copies?

  Also tell me if you are still in warranty.

  Have a great day!

• HP Officejet Pro 8600 N911g cannot print wireless AirPrint or desktop/laptop

  Hello

  My systems are all running Mac OS X 10.8.2 (Mountain Lion). I have a Linksys E4200 configured for 5 GHz Wireless-A and 2.4 GHz Wireless-G. For testing purposes, I have firewall of the router disabled.

  Here's what I CAN do:

  -connect to the Web server for the printer (printer is correctly connected to the wireless network)

  -print using ePrint (printer running mechanically)

  What I can not do:

  -Install the printer in OS X

  -printing of my office/computer systems portable

  -printing of my devices via AirPrint

  I tried the following:

  -reset the network settings on the printer

  -restart the router

  -restart all systems

  Error messages:

  -System preferences print & Scan shows the printer as "near printers: Officejet Pro 8600 [CBE189].

  -in installation "settings until 'Officejet Pro 8600 [CBE189]" configuration of the device... ". "returns with"Unable to communicate with the printer at the moment"and I have to cancel installation

  -When printing using iOS devices, I can choose the printer, but any print job expires.

  Any help would be greatly appreciated!

  Thank you!

  Too bad! Solution found - unplug the power cord, wait 30 seconds, plug it in again. Pop, it works. (So old-school)

• Not completely scan legal size with Officejet Pro 8600 more Documents

  I'm trying to scan legal documents of sizes on my Officejet Pro 8600 Plus new. I have gone through the forums, and this has been a recurring problem in the past (see link- http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scanning-Legal-Size-Documents/m-p/35416#M14...   ), but doesn't seem to be resolved. If I use the document feeder or glass, the paper is cut down and seems to be stopping at the "A4", legal vs. size. I can't find any setting on the scanner itself, or in the HP Utility software to change this, or even to be able to identify the current configuration, if it is a.

  I use a Mac Pro, system 10.6.8 just installed and started using the printer a couple of days, and everything is up-to-date software-wise. Everything else on the machine works beautifully.

  Can anyone identify what is happening here and how to fix?

  Thanks for your help - I chose precisely this particular unit on the next model down because of the glass/size bed legal, and if I can't use it to scan legal documents, well, it's a problem. Thanks for your help!

  Hello

  Please, try the following steps:

  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and set as none.
  7. click OK and try to scan the image.

  Please let me know of any changes,
  Shlomi

• Cannot select tray 2 copy with Officejet Pro 8600 Premium

  Win 7, 64 bit

  OfficeJet Pro 8600 Premium

  I installed the drivers on the disk supplied in the box. (Not sure if there is a new driver or an update yet for this product.)

  I bought this printer so that I could load my UPS package labels into a bar of tasks and plain paper in the other.

  I loaded the labels into Tray 1 (according to instructions) and paper in tray 2.

  I have everything works fine except that I can't understand how to specify tray 2 as the tray to make copies of. In respect of the COPY > SETTINGS > SET SELECT only Tray 1 is displayed.

  Issues related to the:

  (1) why not tray 2 option to copy? How can I fix it? A firmware update maybe?

  (2) printing these UPS labels from tray 2 seems to work very well. Is there a reason why this would be bad?

  Thank you!

  Connected by ethernet cable, he downloaded the new version of the firmware (... 1136BR).

  That fixed it! Tray 2 is now an option under settings to copy.

  The only disappointing is that I asked about a new version of the firmware in my first question... but it took a whole week to get this resolved... and I had little to get to the answer myself!

  In any case, now it is fixed and seems to work very well.

• Lines on copies b & w with OfficeJet Pro 8600 e - AiO

  When I make a copy in black and white with our 8600 Pro OfficeJet e - AiO output contains several vertical lines. If I press the color instead the output is fine. Cleaning is obviously not in this case.

  No problem with printing or fax either

  Try to take a look at the solutions suggested here http://support.hp.com/us-en/document/c02881567

  Good luck.