Problem with start screen and opening Control Panel.

Original title: nothing appears when I press the Windows button, except the blank screen

I've been in Task Manager, try to close some internet explore pages (because my screen was not responding to my finger), and I think I can have chosen remove instead of end task.

Now, I'm a little stuck. When I select the Windows button, I don't see any all the Apps, I just a white screen.

I can still use the Task Manager, but now I can't seem to all the Apps or MS Office and the method to get the Control Panel does not work either.

I can see in Task Manager that the Apps are still installed, so at least they are still there, but how do I get them to appear in the screen of my Apps?

I hope that someone will be able to help!  Please, I beg you!  :-)

See you soon Jenny

Note: I don't have internet access on my machine Windows 8 for the moment (currently using a different device to post this question)

Hi Margot,.

Thank you for taking the time to answer.

I had class the user manual, this is what worked for me:

Find the power button on the login screen. Hold the SHIFT key pressed and tapped power button / stop and choose 'update & Restart '.

It took a few minutes to do the update, then I got the opportunity to «get out and continue to Windows 8 "that I chose.»

While everything was fine - my startup screen is back with all its applications, and I had a smile on my face like that :-D

See you soon Jenny

Tags: Windows

Similar Questions

  • After the last updates of windows have problems with start up and now drivers

    Hello

    After the last updates of windows have problems with start up and now drivers. I get an error code 21 when I try to install the drivers AMD apparently missing.

    May 14, last night I had several (automatically) downloaded windows update

    Today, I was unable to boot my computer with Windows - tried the disk check, start checks etc, and eventually had to use System Restore (for help before the critical update to restore).

    Perfection, everything works, but knowing that windows will attempt to redo an automatic update, tried to check online - no one seemed to have a problem and (naivly) thinking I could always do another restore of the system, I rebooted again.

    Same thing worse. Could not do a sys restore either just before restarting or last night. Chose a date earlier (last week) but then lost the USB drivers and pilots display. Downloaded updated but refuses to let my AMD driver install Windows I have a very unpleasant screen... and I must now stop the installation of this update "critical."

    Would appreciate advice how do my installed display driver or whether anyone else has problems following this update

    Thank you

    Hi Jane,

    You have a disk to install Windows 7 with you?

    I suggest you to check the event viewer for error details report.

    Open event viewer.

    http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

  • Windows 7 starts problems with black screen and the cursor because of power failure

    I'm on a Windows 7 64-bit Home Premium OS. Start-up problems arose after the power failure (accidentally unplugged the charger, the battery was not in place) during a video call in Skype. Accessories attached to the laptop at the time were a Logitech Webcam, a dongle Bluetooth, microphone and headphones.

    When starting my laptop Asus N81VP, he'll go as far as the 'Starting Windows' logo, then I meet a black screen with a mobile cursor. I don't then right click, CTRL + ALT + DELETE.

    I tried the things:

    Start Up Repair = "cannot automatically repair."

    System Restore = no available restore points

    Windows Memory Diagnostic = at 100%, no screen of detected problems, then black with mobile cursor

    Networking Mode Safe Mode/Safe = black screen with cursor mobile

    Activate video low resolution (640 x 480) = black screen with cursor mobile

    Good known Configuration = black screen with cursor mobile list

    Start Windows normally = black screen with cursor mobile

    Please help me. I've had this laptop for less than a year, and it would break my heart to have to re - format.

    You seem to have exhausted most of the options available in such cases, except two:
    D ' log in under a different account.
    -To restore your registry files manually. See below for more details.

    On your heart that could get broken: have you considered using the imaging facility that is integrated with Windows 7? You can find it in the control panel / backup and restore. This is somewhat marginal in the feature and it can be finicky, but it saved my butt several times.

    You can restore your registry files manually to a previous point through the steps described below. The process is complex and requires some careful typing. Ask a computer-savvy friend to help you if you lack experience in this field. Note that it may reset your password to a previous value.
    1. keep tapping F8 during the first phase of startup.
    2. Select repair in the menu that looks like this:
    http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
    3 log in as administrator if you are prompted.
    4. Select repair when prompted.
    5. Select the command line in the menu that looks like this:
    http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7
    6. identify the correct drive letter for your Windows installation. It could be one drive other than c, but it will not X:. You do this by typing commands
    DIR C:\Win*
    Dir D:\Win*
    dir E:\Win*
    until you find the Windows folder.
    I'll call this "Q:" drive
    7 type these commands:
    CD /d Q:\windows\System32\config
    xcopy *. * Q:\MyRegBack\
    CD RegBack
    dir
    8. review the dates of the software, system, and SAM files. The files created before or after that is your problem?
    9. If they were made before the problem appeared, you can then type these commands:
    copy software / y...
    /y copy system...
    /y copy Sam...
    (the two points are part of each order)
    10. restart normally. If things don't work then you can go back by copying files from the original register of Q:\MyRegBack to Q:\Windows\System32\config.

  • Satellite A200/A205 - problems with start-up and sleep modus

    I have a problem with my Toshiba (running on Windows Vista).

    When I start the computer, sometimes it starts normally. But often, it starts to beep, I can hear the fan start fan and lights up blue. But the system unbootable and I see only a black screen. When I turn off and try again, the ringtone happen or it starts normally. Sometimes I have to turn it on three times and sometimes it starts the first time.

    The other problem is when my laptop into sleep mode. Sometimes when I push to the bottom of the screen, but also when it rises. It turns into sleep normally, but it won't come out. I see only a black screen. I always turn it off and restart.

    I don't know much about computer and computer-language programs, but I really hope someone can tell me what to do. I bought recently and I can't work with it like I want to.

    Hello

    This code beep at startup always means there's a bad material work so I think that there is not much you can do.
    The problem could be related to everything, RAM, card graph, processor, motherboard, etc. and it is not easy to diagnose it exactly.

    What you can do is to test the RAM with Memtest86 or other memory diagnostics tool. Maybe he can find something

    If this isn't the case, I recommend you contact an authorized service provider. Guys can you help solve this problem. :)

  • HP 15 f024 wm energystar: problems with lock screen. (and ICP account)

    OK, so I recently had to replace my hard drive on my pc, so I reinstalled windows, do not use the default that came with my pc. So I took it to a repair store to do this. They have set up a default account for me. When I got my pc back, I logged on my microsoft account, thinking that this would change my picture of lock/account. There can be no. Lock screen remained Rainbow, and account remained gray silhouette. I tried a lot of bugs that I found on the fourms several but none were of no help. It is also preventing me from adding a brooch, a photo password. I would like this be fixed, thanks in advance!

    HP 15 f024 wm energystar

    8.1 Windows 64-bit

    Hi @Astronaut29,

    Thank you for your query.

    I take that you replaced the hard drive and installed Windows to a retail disc and did not use the recovery feature.

    As you have used a disk at retail, you must contact Microsoft for assistance to the evolution of your lock screen photos.

    Microsoft Corporation / Customer Service

    1-800-642-7676

    Microsoft Support contact us

    Here are two links that can help windows.microsoft.com.

    Customize your PC

    See the photos on the desktop, start, the lock screen

    Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as yourself. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

    To show recognition for my efforts please click the Thumbs Up icon below.

  • problem with my screen and ObjectChoiceField, help!

    Hi, I have a screen where there are two objectChoiceField. I want to make is that, according to the value that we chose in the first objectChoiceField, the second objectChoiceField also selectable values change. I tried in the trackwheelclick, change the first objectChoiceField, repaint the screen with the choice in this election and that option objectChoiceField the second change, but I don't not do, what am I doing wrong? Thanks in advance and sorry for my English, this is my code:

    public class MovimientoInvScreen extends MainScreen{
    
        private InformesController controller;
    
        private HorizontalFieldManager containerHoriz;
    
        private RoundRectContainer containerDatosEco;
        private RoundRectContainer containerDatosRRHH;
        private RoundRectContainer containerInfoAmpli;
    
        private GridFieldManager containerGridEco;
        private GridFieldManager containerGridRRHH;
        private GridFieldManager containerGridInfoAmpli;
    
        private ButtonField buttonMover;
    
        private BasicEditField codigo;
        private ObjectChoiceField boxProv;
        private ObjectChoiceField boxCentro;
    
        private CentroDTO centro;
        private KeyValue provincia;
        private Vector centros;
        private KeyValue provinciaActual;
    
        public MovimientoInvScreen(InformesController controller) throws Exception{
    
            this.controller = controller;
            controller.obtenerDetallesCentro();
    
            centro = controller.getCentroSeleccionado();
    
            provincia = controller.getProvinciaSeleccionada();
    
            setTitle("Mov. inventario " + centro.getNombre());
    
            containerHoriz = new HorizontalFieldManager();
    
            String choiceProv[] = {"Almería", "Cádiz", "Córdoba", "Granada", "Huelva", "Jaen", "Málaga", "Sevilla"};
            boxProv = new ObjectChoiceField ("Provincia",choiceProv, provincia.getDescripcion());
    
            centros = controller.obtenerCentrosProvincia(provincia.getId());
            Object choiceCentro[] = new Object [centros.size()];
    
            for (int i=0; i< centros.size(); i++){
                choiceCentro[i] = centros.elementAt(i);
            }
    
            boxCentro = new ObjectChoiceField ("Centro de destino", choiceCentro);
    
            codigo = new BasicEditField("Activo                                      ",
                    "", 10,    BasicEditField.FILTER_NUMERIC | Field.FOCUSABLE);
    
            buttonMover = new ButtonField("Mover", Field.FIELD_HCENTER);
    
            add(boxProv);
            add(boxCentro);
            add(codigo);
    //        add(buttonCamara);
            add(buttonMover);
        }
    
        protected void makeMenu(Menu menu, int instance) {
    
            super.makeMenu(menu, instance);
        }
    
        protected boolean trackwheelClick(int status, int time) {
    
            try{
    
                if(boxProv.isDirty()){
    
                    provinciaActual = ((KeyValue) boxProv.getChoice(boxProv.getSelectedIndex()));
                    if (provincia != provinciaActual){
    
                        boxProv.setDirty(false);
                        this.controller.setProvinciaSeleccionada(provinciaActual);
    
                        UiApplication.getUiApplication().popScreen(MovimientoInvScreen.this);
                        UiApplication.getUiApplication().pushScreen(new MovimientoInvScreen(this.controller));
                    }
    
            }catch(Exception e){
                Dialog.inform(e.getMessage());
            }
            return super.trackwheelClick(status, time);
        }
    
        public boolean onClose() {
            int i = Dialog.ask(Dialog.D_YES_NO, "¿Desea cerrar la aplicación?");
            if (i == Dialog.YES)
                System.exit(0);
    
            return true;
        }
    
        protected boolean keyChar(char key, int arg1, int arg2) {
            if(key == Characters.ESCAPE){
                UiApplication.getUiApplication().popScreen(MovimientoInvScreen.this);
                return true;
            }else
                return super.keyChar(key, arg1, arg2);
        }
    }
    

    I think that the example code provided by Dmitry is more complex that it must be to demonstrate this link.  I hope that the following code is easier to understand.

    import net.rim.device.api.i18n.*;
    import net.rim.device.api.system.*;
    import net.rim.device.api.ui.*;
    import net.rim.device.api.ui.component.*;
    import net.rim.device.api.ui.container.*;
    
    public class ObjectChoiceFieldTestScreen extends MainScreen
                                             implements FieldChangeListener {
    
        static String [] COUNTRIES = new String [] { "England", "US", "Canade" };
        static String [] ENGLAND_CITIES = new String [] { "London", "Liverpool" };
        static String [] US_CITIES = new String [] { "New York", "Washington", "Boston", "San Francisco" };
        static String [] CANADA_CITIES = new String [] { "Montreal", "Toronto", "Vancouver" };
        ObjectChoiceField _countryChoice = new ObjectChoiceField("Select Country:", COUNTRIES);
        ObjectChoiceField _cityChoice = new ObjectChoiceField("Select City:", null);
    
        public ObjectChoiceFieldTestScreen() {
            super();
            this.setTitle("Test ObjectChoiceField Linking");
            this.add(_countryChoice);;
            _countryChoice.setSelectedIndex(1);
            fieldChanged(_countryChoice, 0); // This just simulates the first 'setting' of the choice
            _countryChoice.setChangeListener(this);
            this.add(_cityChoice);
    
        }
    
        public void fieldChanged(Field f, int context) {
            if ( f != _countryChoice ) {
                return;
            }
            int countryIndex = _countryChoice.getSelectedIndex();
            if ( countryIndex == 0 ) {
                _cityChoice.setChoices(ENGLAND_CITIES);
            } else
            if ( countryIndex == 1 ) {
                _cityChoice.setChoices(US_CITIES);
            } else {
                _cityChoice.setChoices(CANADA_CITIES);
            }
        }
    }
    

    This illustrates the connection but hides a problem.  Changing the initial index of 1 (US) to 0 (England) and see what happens to the width of the field of cities.  There is a way around that.  But let's get the first sorted sequence.

  • Help, I have a problem with the PS and CC - I get and error measure in PS - "this program cannot start because ONCoreFoundation8.dll - is missing... and it crashes, and now creative cloud will not be open to all."  I spent more than 2 hours to speak to so

    Help, I have a problem with the PS and CC - I get and error measure in PS - "this program cannot start because ONCoreFoundation8.dll - is missing... and it crashes, and now creative cloud will not be open to all."  I spent more than 2 hours to speak to someone in tech support that I did not understand, and I don't know what to do next. The tech gal was run, but once she hung up he returned to broken.  I have an idea, but that's just a guess - trouble started about the time I tried to open On1 of ps there has been a perfect icon effects 9 (for some reason, they decided to add the icon when I got it - I have 8) I clicked it and it loaded the update and then asked me if I wanted to try or buy - that's when I realized that I should have clicked on 8 and tried of back , but is either too late - I think, maybe this dll. 8 or 9 in with perfect On1 effects - and it has changed my settings in PS - and is the reason why it is not compatible - ideas? I have a pc with window7-Carol

    Try to run Photoshop without loading third-party plug-in. hold SHIFT keys when you start Photoshop.  The missing module is not Adobe software.

  • When I try to open control panel internet explore it closes and says that an error has occurred

    When I try to open control panel internet explore it closes and says that an error has occurred

    * original title - wht is internet explore doesn't let me access my programs on the start menu__ *.

    The error report window Windows provide additional data (such as the name of the file - module dll involved)? More details would be useful. Ramesh Srinivasan . The Winhelponline Blog
    Microsoft MVP, Windows desktop experience

  • I had a power failure and I learned today that there is a problem with the cache and I need to go to Preferences, purge the cache. I did this, but get the same error message every time I open the subsequent times of bridge.

    I had a power failure and I learned today that there is a problem with the cache and I need to go to Preferences, purge the cache. I did this, but get the same error message every time I open the subsequent times of bridge.

    Mac or PC? Version of the OS? What version of CS?

    Have you tried to reset the bridge? CTRL (Windows) / Opt (Mac) + click on the bridge to start icon and select open boxes.

    Otherwise, you could manually delete the cache, but we need to know the answers to questions to say where he is.

  • I had a problem with my Mac, and I have to reinstall Adobe Photoshop CS4, I have on a CD. I put the serial number I have on the cover, it takes it. another window opens and ask for the serial number. again, I put the same number and he said to me: not val

    I had a problem with my Mac, and I have to reinstall Adobe Photoshop CS4, I have on a CD. I put the serial number I have on the cover, it takes it. another window opens and ask for the serial number. again, I put the same number and it says: invalid.

    where will be the second serial number?

    Help me please.

    Thanks, Abe

    Hi,

    Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error

    Kind regards

    Sheena

  • HP 15 laptop: problem with the touchpad and the key "stuck."

    Hello!
     
    Last weekend, I have an irritating problem with my HP 15 laptop. Bought two years ago and upgrades to Windows 10 a year ago.
     
    First of all, my touchpad started to not work properly. It "freezes" and I can't use it until I click the ESC key, but it doesn't last and "freezes" again a few seconds later. Then, everytime I open a window where there is a text box (Start menu, edge browser, Control Panel, etc.), the number 5 is entered automatically and permanently, as if the button 5 has been blocked. I did a quick check and button 5 do not seem physically stuck.
     
    Yesterday, I restored the system to the factory settings, so I'm back to 8.1 for Windows and then upgraded to Windows 10. Everything seems to work fine, but this morning, the problem was back. Is there something I can do? What is the problem caused by Windows 10 or the computer? Should I restore it to Windows 8.1? Everything worked great til last weekend, I don't know what that was.
     
    Thank you in advance for your help!

    Welcome to the HP support community @gouch3.

    I understand that you have a problem with the keyboard and the touchpad on your laptop from HP 15.

    Have you tried to use a keyboard external and mouse at all?

    Have you tried to go to Safe Mode to see if the problems persist in there?

    Have you tried to perform a material or forced reset Reset?

    Did you do a test of material?

    Have you updated your drivers?

    gouch3 wrote:

    ... Is there something I can do? What is the problem caused by Windows 10 or the computer? Should I restore it to Windows 8.1? Everything worked great til last weekend, I don't know what that was.

    It could be a driver problem to be able to look at that for you, I need your model number. I wish I could give you an answer or not, but at this point without the troubleshooting results and the model number, it is difficult for me to say.

    I can say that if everything works in point 8.1 of Windows without problem, the driver TROUBLESHOOTING is a great place to start. Please try to follow these steps for the keyboard and the touchpad of troubleshooting:

    • Beginning
    • Search for Device Manager
    • Search results, open Device Manager.
    • Click on display
    • Show hidden devices.
    • Click the arrow next to keyboards.
    • Right click on the name of the keyboard device.
    • Select uninstall.
    • Continue deleting the names of devices in the category keyboards until the feature of all the names have been uninstalled.
    • Restart the laptop twice.

    Touchpad:

    • Type of research, "Device Manager."
    • Click on Device Manager,
    • Expand mice and other pointing devices.
    • Right click on the TouchPad,
    • Click on uninstall.
    • Restart the computer laptop twice,
    • Reinstall the TouchPad card.

    I found a document of troubleshooting for you to try also called Portable keyboard troubleshooting. Please be sure to follow the steps described in this document.

    The best document I have for TouchPad problems is the use and troubleshooting of the TouchPad and ClickPad document. 

    Here is a link to the HP Support Assistant, if you need it. Just download and run the application and it will help with the software and drivers that need to put up-to-date.

    This is a great question other clients may also be questioned. When we came to a resolution, please share what has worked for you with others by marking this post as an acceptable Solution. If you want to show appreciation for my efforts today, please take a second to click the Thumbs Up button below.

    If you need assistance, I would be more than happy to continue to help you. Please re-post with the results of the resolution of the problems. Could you please also provide your model number (How can I find my model number or product number?)

    Thank you!

  • Problem with the first pro effects controls

    Hi, Merry Christmas;

    I have a problem with the keys with the opacity effect in the effect controls panel. the following pictures I think make my problem more clear to understand:

    view of raft opacity control.png

    The picture above shows that the opacity of the element of gopro correction control is 100% unless I drank too much champagne, or fully visible on the screen!

    I want to do a transition effect showing the raft, which appear in the window of the following image, which is an Indian granary above the Colorado River.

    My video of the attic I zoomed up to the window they give the impression that enter the attic when I arrive at the moment I start, with keyframes to have

    inside of the attic without an opacity of 100% to 0% at the end of the clip attic. Unless the new champagne is very bad for my health and vision, I would then see the river

    and the raft! Well I did not and it gives me nightmares! What is the problem? I add that having a zoom smooth and regular, I used the effect time remapping in the video for attic.

    The clip of attic is just above the clip from gopro correction and he overlapped by the duration of the selected dissolution of the shown in the image below (I could of course use a resolution here, but I want to save money on an additional effect)

    view of granary opacity controls.png

    Here is the view with the screen and the opacity of the element of attic at 25%. Normally, the clip of the raft must be visible then! the orange-red to the right of the screen is inside wall of the attic!


    view with screen at 25pct opacity.png

    Thanks for your suggestions... Claude

    Sorry guys, I found the reason. My fade is too short! I had put 2 "to fade and seems not sufficient due to the element of the upper layer time remapping effect! Sorry for the inconvenience.

    Claude

  • Problem with matrix/screen in Qosmio F55-Q502

    Hello

    For a few weeks, I have a strange problem with matrix/screen of my laptop.
    The matrix flickers very often - no matter if the power cable is plugged in or not.
    The screen is full intensity and all of a sudden it starts flashing - it gets darker, lighter, usually for a few / dozen seconds. It does when no one touches or when I'm working on it.
    This very annoying and making eyes tired - he does it very fast and there is few levels of screen brightness.

    In addition, sometimes the screen turns off - you can see what is on the desktop but the screen is very very dark (but not empty or completely off). No reason - sometimes just in the workplace, sometimes for example when I touch (not pull) the power cable between the laptop and the power supply.
    Then, the only way to return to normal brightness of screen id to close the lid just for half a second and open it
    -matrix comes on normally, but can 'turns off' moment later and I have to do it once more - sometimes even several times...
    After 'action' with cover screens it seems that nothing ever happens...

    Anyone an idea what is the cause of such behavior or how to diagnose in details?
    Or maybe solve this problem?

    Best regards
    300 m

    Sounds like the backlight or inverter fails, or there is a bad connection.

    Is the unit under warranty? Send it to an ASP for repair.

    You should avoid to repair yourself, the backlight is very high voltage!

  • Problems with Windows Update and load XP SP3

    I had a problem with my system and had to replace my HARD drive and reload XP and all my applications and data.  Now, I installed SP2 and try to install SP3. Windows Update does not work (get the 080244019 error code x) and when I try to install the SP3 files from the Microsoft site, it'll run about halfway through and then stop and hang, displaying the message "Finish Installation" with bar at halfway of the progression.  I tried the MSRT and FixIt nothing helps.  I checked services.msc to see all the required services are enabled or started.  I read that some malware will be stop some services without notice.

    After a few attempts to load the file SP3 failed, check Add/Remove programs in Control Panel Windows XP Service Pack lists 3 but no file size or to update the date information as with other programs.  My browser is IE8 and I was doing some Hot fix for Windows XP downloads, this adventure started about 3 weeks ago, but no other automatic update downloads.  I use the following McAfee provided by my ISP for protection AV and firewall with regular full scans.  Scan today revealed there is apparently a single trojan file that cannot be deleted, but there were no further details.  My system is also fully functional; I seem to get the updates for McAfee and other applications OK but not SP3.  I received or otherwise installed following updates or Hot Fix for XP downloads in the past 3 weeks:

    KB954550-v5

    KB932823-v3

    KB915800 v4

    KB884020

    KB926239

    KB2618444 (Windows IE8 security update)

    I found an answer on another forum on editing the registry for the "/ Edit EDWARD CSDVersion value ' but have not yet tried waiting for any response to this request.  I'd like some useful suggestions.  Thank you and happy new year!

    Thanks for the quick response.  I did some checking on my system, I have XP Home Edition ships with the system bought in July 2007.  Add/Remove Programs shows that the aborted install XP SP3 and IE8 installation; I tried to load the SP2 file but it doesn't show here as an addition, so it may have been part of the original XP CD and I just crush.  Even for IE7 so I am not able to drop back to all recommend you.  I will try your solution later today and post my results. I saved SP2, SP3 and IE8 in my office and a flash player to reload later according to your instructions.  Stay tuned.

    It would be unusual for a CD of Windows XP (official) to have integrated Internet Explorer 7.

  • Error message cannot open Control Panel after installing the bsaving, missing rundll32.exe application.

    Original title: If I reinstall Windows XP is that what he's going to recover my rundll32.exe file?  It cannot be found anywhere. Thank you.

    This has happened after I acquired a discount to purchasing application called «bsaving» Now I can't access control panel to uninstall the software.

    Hello

    (1) what exactly happens when you try to open Control Panel?
    (2) what is the accurate and complete error message?
    (3) don't you make changes on the computer before the show?

    This problem occurs because of a missing or corrupted Rundll32.exe file. This problem can also be caused by a virus.

    Method 1:
    I suggest you try the procedure described in the article and see if it helps.

    Cannot find the Rundll32.exe file when you open Control Panel
    http://support.Microsoft.com/kb/812340

    Method 2:
    If the problem persists you can scan your computer anti-virus using the Microsoft Safety Scanner.

    Microsoft safety scanner will help us to get rid of software viruses, spyware and other malicious software.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

    Warning: If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.

    For more information, please see the link.

    Solve problems with programs that cannot be installed or uninstalled
    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    I hope this information helps!

Maybe you are looking for