Problems of graphic import help on the Web. RH7

Hi all:

I work in a project of technical manual that we prepared in Microsoft Word 2007. We recently purchased Adobe Robohelp 7 to create a help on the Web for our system.

After importing a 200 page manual with several graphics (GIF) in a project to help on the Web, we can see the whole manual to draft HR 7, but the graphics are missing, we have seen the legend which was below each chart. In some cases (after re - import the word file), the image file was created but no images were inside the project view. In other cases, there was simply not at all the image folder.

I tried to delete the images folder and re-create it, but it did not help. I also tried to import the graphic into the project folder, but I can't find a way to do it.

When I went to windows Explorer and navigate to the project folder, I notice the pictures folder was there and all the graphics were inside. Why they are not imported in the project...

Any help will be be very happy.

Thank you in advance.

Kind regards


Rafael




Dear Peter:

Thank you, but we were able to solve it today.

The solution, we copied the entire manual in a new word using the file copy - paste, recorded as test.docx and tried to import it again in HR 7. Now the imported document is OK, with all of the graphics is not displayed correctly.

We cannot send the manual out of the Office since its confidential.

Take care.

Best regards.

Tags: Adobe

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