problems of recovery with OneCare

I used OneCare for a long time, but last month have received messages or so that Microsoft would support is no longer in the program.

Computer crashed yesterday.  I have a backup on an external drive, but when I connect to the QWest to reinstall, OneCare was no longer available. No way to access the backup and apparently no way to delete these files from the backup disc either!

I could try to reformat the drive to recover the disk space, but then I would remove a lot of other data as well.

Any suggestions on how to access the OneCare bacup without program of OneCare, or if that's impossible, how to remove these files?

Thank you.

Geert Cuypers

Hi Geert,

If you want to restore, then you can use the Restore tool. Visit the below mentioned link.

OneCare restore tool available

The following link describes how to delete the backup.

FAQ: How to remove backups

See also:

Window 7 and OneCare Backup and restore - Microsoft Answers

I suggest that you choose an alternative antivirus (for example Microsoft Security Essentials or another security software solution).

Before installing a different antivirus solution, however, you will need to first uninstall OneCare from your PC.

Tags: Windows

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