Problems with SIP when saved in VCSE

Hi guys,.

VCSE and VCSC are both on X5.2. When a customer movi entered the VCSE and we try to dial in the MPS800 which is registered to the VCSC participants receive no video or audio. However even when call is made by using the thin fucntions H323 call. Is it possible to force the vcse do a h323 through the firewall on the highway.

Thank you

No, you must configure VCS - C address as the address of the SIP on MPS server.

In the otherwise static Conference SIP and unique dial number with SIP don't enroll not on VCS - C.

For VCS sent the appeal to members when receiving URL Conference personal other, you must configure in the shot (just repeat what I mentioned earlier).

====================================================================================

[MPS]

-SIP server: the VCS - C IP address

-Default transport protocol: TCP (you can use TLS if you want)

-Configure the personal URL of conference (with a specific format can easily configure rule research on VCS to MPS not to overlap with other aliases to point of termination/SIP UA).

[CV]

-Neighbouring area

Type: neighbor

H323 Mode: Off

SIP: Mode: on

SIP port: 5060 (assume MPS transport protocol configured as TCP)

SIP Transport: TCP (suppose MPS transport protocol configured as TCP)

Peer 1 address: address IP SC SPM

Area profile: default

-Rule search

Mode: Alias matching

Model type: Regex

String pattern: [email protected] / * / (personal Conference suppose aliases is [email protected] / * /)

Model behavior: leave

Target: MPS-SIP-neighbor (this is the nearby area SIP created and point members)

====================================================================================

With above configuration, VCS - C before calling SIP with the URL [email protected] / * / forward to members of Parliament.

I would recommend you first do a test call in VCS - C (do not call VCS - e) to verify the call.

Tags: Cisco Support

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  • TC7.2.1 problems with SIP calls

    Hi, we had the following problem with sip calls:

    Here is the log:

    Version of the VCS software: Platform X7.2.3 | X8.2.1 Labor

    ______________________________________________________________________________

    Call with TC 7.2.1 does not
    ______________________________________________________________________________

    SIPMSG:
    | INVITE sip: [email protected] / * / SIP/2.0
    Via: SIP/2.0/TCP xx.xxx.60.133:57597; branch = z9hG4bK38f566387dbd719702049ddcb2590ebe.1; rport
    Call ID: 4832bd6a60d9d3d43670c55c573667ec
    CSeq: INVITE 101
    Contact: sip: [email protected] / * /: 57597; gr = urn: uuid:6 c 856033-4cbd - 5 b 15 - bb13 - 0715c4a694cd, ob>
    From: "201101102_C40_ServiceDesk" sip: [email protected] / * />; tag = d25377890df67530
    To: sip: [email protected] / * />
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    Directions: sip:xx.xxx.1.51; lr>
    Allow: INVITE, ACK, CANCEL, BYE, update, INFO, OPTIONS, CONSULT, INFORM
    User-Agent: TANDBERG/521 (TC7.2.1.cb31c3d)
    "Proxy-Authorization: Digest ="bb1d830b2d64949caaadfb732cd7ca77414a991699854e8971970a68fe06"nonce, realm ="tplabvcsc01.xyz.com", qop = auth, opaque = 'AwAAAMSaxlh37 + YNQULdXHDdMkXYHVQ1', user name =" ", uri ="sip:xyz.com", answer is"51f225da16a3ac710e86c1b1b5815438", algorithm = MD5, nc = 00000008 cnonce ="21c839c8313e8f7f7477786cb40c5ee6. "
    Supported: replaces, timer, 100rel, gruu, way, way out
    Session time-out: 1800
    Content-Type: application/sdp
    Content-Length: 2842
     
    v = 0
    o = xx.xxx.60.133 IN IP4 6 2 tandberg
    s = -.
    c = IN IP4 xx.xxx.60.133
    b = AS:6000
    t = 0 0
    m = audio 16424 RTP/AVP 107 108 109 110 104 105 9 15 18 8 0 101
    b = TIAS: 128000
    a = rtpmap:107 m4as-LATM/90000
    a = fmtp:107 profile-level-id = 25; object = 23; bitrate = 128000
    a = rtpmap:108 m4as-LATM/90000
    a = fmtp:108 profile-level-id = 24; object = 23; bitrate = 64000
    a = rtpmap:109 m4as-LATM/90000
    a = fmtp:109 profile-level-id = 24; object = 23; bitrate = 56000
    a = rtpmap:110 m4as-LATM/90000
    a = fmtp:110 profile-level-id = 24; object = 23; bitrate = 48000
    a = rtpmap:104 G7221/16000
    a bitrate = 32000 fmtp:104 =
    a = rtpmap:105 G7221/16000
    a = fmtp:105 bitrate = 24000
    a = rtpmap:9 G722/8000
    a = rtpmap:15 G728/8000
    a G729/8000 rtpmap:18 =
    a = annex b fmtp:18 = yes
    a = rtpmap:8 PCMA/8000
    a = rtpmap:0 PCMU/8000
    a rtpmap:101 telephone-event/8000 =
    a = fmtp:101 0-15
    a = sendrecv
    m = video 16426 RTP / AVP 97 126 96 34 31
    b = TIAS: 6000000
    a = rtpmap:97 H264/90000
    a = packetization-mode=0;profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;max-fps=6000;max-rcmd-nalu-size=3456000 fmtp:97
    a = rtpmap:126 H264/90000
    a = packetization-mode=1;profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;max-fps=6000;max-rcmd-nalu-size=3456000 fmtp:126
    a = rtpmap:96 H263-1998/90000
    a = fmtp:96 custom = 1280, 768, 3; custom = 1280, 720, 3; custom = 1024, 768, 1; custom = 1024, 576, 2; custom = 800, 600, 1; cif4 = 1; custom = 720, 480, 1; custom = 640, 480, 1; custom = 512, 288, 1; CIF = 1; custom = 352, 240, 1; QCIF = 1; maxbr = 20000
    a = rtpmap:34 H263/90000
    a = fmtp:34 cif4 = 1; CIF = 1; QCIF = 1; maxbr = 20000
    a = rtpmap:31 H261/90000
    a cif fmtp:31 = = 1; QCIF = 1; maxbr = 20000
    a = label: 11
    a = answer: full
    a = content: hand
    a = rtcp-fb: * nack fold
    a = rtcp-fb: * ccm FIR
    a = rtcp-fb: * ccm tmmbr
    a = sendrecv
    m = application 28300 UDP/BFCP
    a = the installer: actpass
    a = confid:1
    a = userid:6
    a = floorid:2 mstrm:12
    a = floorctrl:c - s
    a = connection: new
    m = video 16428 RTP / AVP 97 126 96 34 31
    b = TIAS: 6000000
    a = rtpmap:97 H264/90000
    a = packetization-mode=0;profile-level-id=428016;max-br=5000;max-mbps=108000;max-fs=3840;max-smbps=108000;max-fps=6000;max-rcmd-nalu-size=1474560 fmtp:97
    a = rtpmap:126 H264/90000
    a = packetization-mode=1;profile-level-id=428016;max-br=5000;max-mbps=108000;max-fs=3840;max-smbps=108000;max-fps=6000;max-rcmd-nalu-size=1474560 fmtp:126


    a = rtpmap:96 H263-1998/90000
    a = fmtp:96 custom = 1280, 768, 3; custom = 1280, 720, 3; custom = 1024, 768, 1; custom = 1024, 576, 2; custom = 800, 600, 1; cif4 = 1; custom = 720, 480, 1; custom = 640, 480, 1; custom = 512, 288, 1; CIF = 1; custom = 352, 240, 1; QCIF = 1; maxbr = 20000
    a = rtpmap:34 H263/90000
    a = fmtp:34 cif4 = 1; CIF = 1; QCIF = 1; maxbr = 20000
    a = rtpmap:31 H261/90000
    a cif fmtp:31 = = 1; QCIF = 1; maxbr = 20000
    a = label: 12
    a = content: slides
    a = rtcp-fb: * nack fold
    a = rtcp-fb: * ccm FIR
    a = rtcp-fb: * ccm tmmbr
    a = sendrecv
    m = 16430 RTP/AVP 100 application
    a = rtpmap:100 H224/4800
    a = sendrecv
    m = application 29789 UDP/UDT/IX
    a = ixmap:0 ping
    a = ixmap:2 xccp
    |
    ________________________________________________________________________________________________

    Work of appeal with TC 7.1.4
    ________________________________________________________________________________________________

    SIPMSG:
    | INVITE sip: [email protected] / * / SIP/2.0
    Via: SIP/2.0/TCP xx.xxx.60.133:37491; branch = z9hG4bKe3dfed840a299516919a79e4a54cd707.1; rport
    Call ID: 480ec504782c0ad894929e882a696e74
    CSeq: INVITE 100
    Contact: sip: [email protected] / * /; gr = urn: uuid:6 c 856033-4cbd - 5 b 15 - bb13 - 0715c4a694cd, ob>
    From: "201101102_C40_ServiceDesk" sip: [email protected] / * />; tag = 3ab87b1c0d8b4d9d
    To: sip: [email protected] / * />
    Max-Forwards: 70
    Directions: sip:xx.xxx.1.51; lr>
    Allow: INVITE, ACK, CANCEL, BYE, update, INFO, OPTIONS, CONSULT, INFORM
    User-Agent: TANDBERG/520 (TC7.1.4.908e4a9)
    Supported: replaces, timer, 100rel, gruu, way, way out
    Session time-out: 1800
    Content-Type: application/sdp
    Content-Length: 2842
     
    v = 0
    o = xx.xxx.60.133 IN IP4 3 2 tandberg
    s = -.
    c = IN IP4 xx.xxx.60.133
    b = AS:6000
    t = 0 0
    m = audio 16394 RTP/AVP 107 108 109 110 104 105 9 15 18 8 0 101
    b = TIAS: 128000
    a = rtpmap:107 m4as-LATM/90000
    a = fmtp:107 profile-level-id = 25; object = 23; bitrate = 128000
    a = rtpmap:108 m4as-LATM/90000
    a = fmtp:108 profile-level-id = 24; object = 23; bitrate = 64000
    a = rtpmap:109 m4as-LATM/90000
    a = fmtp:109 profile-level-id = 24; object = 23; bitrate = 56000
    a = rtpmap:110 m4as-LATM/90000
    a = fmtp:110 profile-level-id = 24; object = 23; bitrate = 48000
    a = rtpmap:104 G7221/16000
    a bitrate = 32000 fmtp:104 =
    a = rtpmap:105 G7221/16000
    a = fmtp:105 bitrate = 24000
    a = rtpmap:9 G722/8000
    a = rtpmap:15 G728/8000
    a G729/8000 rtpmap:18 =
    a = annex b fmtp:18 = yes
    a = rtpmap:8 PCMA/8000
    a = rtpmap:0 PCMU/8000
    a rtpmap:101 telephone-event/8000 =
    a = fmtp:101 0-15
    a = sendrecv
    m = video 16396 RTP / AVP 97 126 96 34 31
    b = TIAS: 6000000
    a = rtpmap:97 H264/90000
    a = packetization-mode=0;profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;max-fps=6000;max-rcmd-nalu-size=3456000 fmtp:97
    a = rtpmap:126 H264/90000
    a = packetization-mode=1;profile-level-id=428016;max-br=5000;max-mbps=245000;max-fs=9000;max-smbps=245000;max-fps=6000;max-rcmd-nalu-size=3456000 fmtp:126
    a = rtpmap:96 H263-1998/90000
    a = fmtp:96 custom = 1280, 768, 3; custom = 1280, 720, 3; custom = 1024, 768, 1; custom = 1024, 576, 2; custom = 800, 600, 1; cif4 = 1; custom = 720, 480, 1; custom = 640, 480, 1; custom = 512, 288, 1; CIF = 1; custom = 352, 240, 1; QCIF = 1; maxbr = 20000
    a = rtpmap:34 H263/90000
    a = fmtp:34 cif4 = 1; CIF = 1; QCIF = 1; maxbr = 20000
    a = rtpmap:31 H261/90000
    a cif fmtp:31 = = 1; QCIF = 1; maxbr = 20000
    a = label: 11
    a = answer: full
    a = content: hand
    a = rtcp-fb: * nack fold
    a = rtcp-fb: * ccm FIR
    a = rtcp-fb: * ccm tmmbr
    a = sendrecv
    m = application 29489 UDP/BFCP
    a = the installer: actpass
    a = confid:1
    a = userid:3
    a = floorid:2 mstrm:12
    a = floorctrl:c - s
    a = connection: new
    m = video 16398 RTP / AVP 97 126 96 34 31
    b = TIAS: 6000000
    a = rtpmap:97 H264/90000


    a = packetization-mode=0;profile-level-id=428016;max-br=5000;max-mbps=108000;max-fs=3840;max-smbps=108000;max-fps=6000;max-rcmd-nalu-size=1474560 fmtp:97
    a = rtpmap:126 H264/90000
    a = packetization-mode=1;profile-level-id=428016;max-br=5000;max-mbps=108000;max-fs=3840;max-smbps=108000;max-fps=6000;max-rcmd-nalu-size=1474560 fmtp:126
    a = rtpmap:96 H263-1998/90000
    a = fmtp:96 custom = 1280, 768, 3; custom = 1280, 720, 3; custom = 1024, 768, 1; custom = 1024, 576, 2; custom = 800, 600, 1; cif4 = 1; custom = 720, 480, 1; custom = 640, 480, 1; custom = 512, 288, 1; CIF = 1; custom = 352, 240, 1; QCIF = 1; maxbr = 20000
    a = rtpmap:34 H263/90000
    a = fmtp:34 cif4 = 1; CIF = 1; QCIF = 1; maxbr = 20000
    a = rtpmap:31 H261/90000
    a cif fmtp:31 = = 1; QCIF = 1; maxbr = 20000
    a = label: 12
    a = content: slides
    a = rtcp-fb: * nack fold
    a = rtcp-fb: * ccm FIR
    a = rtcp-fb: * ccm tmmbr
    a = sendrecv
    m = 16400 RTP/AVP 100 application
    a = rtpmap:100 H224/4800
    a = sendrecv
    m = application 31127 UDP/UDT/IX
    a = ixmap:0 ping
    a = ixmap:2 xccp

    Another problem, indicated in diagnosis on a MX200 device tests, reporting problems of NTP. I tried to choose another NTP server - but this does not solve the problem, and it works with TC7.1.4. In addition to the time and date is wrong on the screen but OK on the touchscreen device.

    In addition, an error is reported on the OSD settings.

    Do you have advice?

    Thanks for help.
    |

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    This problem has existed for a multi-level and balls and not only the first level bullets as I mentioned earlier. In addition, even after having obtained the right of the bulleted list in RoboHelp, the format of the balls not appeared correctly in FireFox (balls have been replaced by a symbol resembling "n"). However, they appeared correctly in Internet Explorer.

    Solution:

    So, here is what I did.

    Creation of the settings file

    1. Create an empty project to RoboHelp.
    2. Go to file > project settings. The project settings dialog box opens.
    3. Change the importing CSS file by default FrameMaker - RHStyleMapping.css. The Styles dialog box opens.
    4. Create lists of several levels with the required formats of ball. In my case, it was the square bales of first level, second level circles and dash for the third level.
    5. Bind the list of level first level paragraph style, second level list to paragraph style BodyLevel2 level and third level paragraph style BodyLevel3 list BodyLevel1 .
    6. Set the size required for the bullets.
    7. Click OK.
    8. In the project settings dialog box, export and save the new settings in the .isf file.
    9. Click OK to return to the main window of RoboHelp.

    The FrameMaker file import

    1. Import FrameMaker book / file using the new .isf file. Note that the CSS for Style mapping is RHStyleMapping.css
    2. Click Edit to change the settings for file conversion. Opens the dialog box settings of Conversion.
    3. Map the Level1 style of chip FM to RoboHelp BodyLevel1 style.
    4. Click Modify Style. The Styles dialog box opens.
    5. Make the necessary changes to formatting such as the police and indentation.
    6. Click AutoNumber. The list of Auto-Numbering dialog box opens.
    7. Select the box inherit the property of multilevel list numbering .
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    9. Click OK.
    10. Repeat the last six steps for FM level 2 ball (HR Style BodyLevel2) and FM ball level 3 (HR Style BodyLevel 3) by selecting the list to several levels 2 and 3 styles respectively.
    11. Keep the default settings of AutoNumber convert text for all three levels.
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    13. Export and save the settings as the .isf to reuse them.
    14. Click OK. The file is imported in RoboHelp.
    15. Preview/publish and display the result in FireFox. It appears correctly.

    I hope this helps.

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