Problems with window 7 HmePrem & IE-10 working group

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• Why do I get the message saying: "there was a problem with windows, which caused it stop working properly.."?

  When I close the ms word document I have thi above message. -.

  Download updates for There was a problem with that caused it to stop working correctly. Your computer may run out of updates that can help improve its stability and security. Go online to search for and install the Important updates and recommended. Click here to access the Windows Update Web site online In the left pane, click check for updates. If updates are found, click view available updates. Select all important updates and then click install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation. Note If you have activated the automatic update, you can not see important updates listed. If this is the case, the updates have already been downloaded to your computer. More information Please explain and help understand and solve the problem. To learn more about updating your computer, go to the Microsoft site and read the following article: Windows Update frequently asked Questions

  Hi nandiniatmasiddha,

  1. did you of recent changes on the computer?

  2. you only receive the error message when closing Word document?

  3. do you have security software installed on the computer?

  I suggest that you check and install the updates that are available on the computer, including Microsoft office updates and check if it helps.

  How will I know if my computer is up to date?

  http://Windows.Microsoft.com/en-us/Windows-Vista/how-can-I-tell-if-my-computer-is-up-to-date

  Updates: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/updates-frequently-asked-questions

  If you still get the error message when the Word document is closed then I would suggest that you post your question in the forums of Microsoft office by using the link below.

  http://answers.Microsoft.com/en-us/Office/Forum/Word

• Problems with Windows Update on Vista / Internet work do not

  Hello
  My Internet connection works, I can ping and connect on msn, but in Internet Explorer or Mozilla Web pages are not accessible or are not displayed. I have tons of updates from windows that could not install successfully including SP2 and .net framework 3.5
  Protected-mode Windows works fine incl. Internet.
  I corrected the registry with registry Uniblue - did not help.

  I'm desperate, don't know what to do anymore.

  Thanks for the help

  Display of the tool:
  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: genuine
  Validation code: 0

  Cached Validation code: n/a, hr = 0x80070426
  Windows product key: *-* - WWR7C - QF2M7 - 2 TB 37
  The Windows Product Key hash: YqRmTj4qWYwTYqB/WJzBj8/ali_ch47 =
  Windows product ID: 89578-OEM-7332157-00056
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {37C088D7-AD59-4DB7-B00C-4A917100EEF0} (3)
  Admin: Yes
  TestCab: 0x0
  WGA version: registered, 1.9.42.0
  Signed by: Microsoft
  Product name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.091208 - 0542
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: 2.0.48.0
  OGAExec.exe signed by: Microsoft
  OGAAddin.dll signed by: Microsoft

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Home and Student 2007-100 authentic
  2007 Microsoft Office system - 100 authentic
  OGA Version: Registered, 2.0.48.0
  Signed by: Microsoft
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {37C088D7-AD59-4DB7-B00C-4A917100EEF0}1.9.0019.06.0.6001.2.00010300.1.0.003x 32*-*-*-*-2 TB 3789578-OEM-7332157-000562S-1-5-21-3007632190-2218679308-777669079LENOVO0769BRGLENOVO68ET26WW20071017000000.000000 + 00068333507018400FA08070407Mitteleuropäische Zeit(GMT+01:00)03LENOVOTP-68 100100Microsoft Office home and Student 200712139195B81F68718hHXwU/8LBl8gV3js8aFK8GaZapo = 81602-908-4690621-68514 1 100Microsoft Office system 20071219

  Content Spsys.log: 0 x 80070002

  License data-->
  Software Licensing service is not working.

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current HWID of Hash: OAAAAAEABgABAAEAAQAAAAAAAwABAAEAJJQOMcB81ExQCNYZ0NakVUaDhlK24/L08iDcK6xWKoU =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20000
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC INTEL CRESTLNE
  FACP TOSCPL CRESTLNE
  HPET INTEL CRESTLNE
  START PTLTD $SBFTBL$
  MCFG INTEL CRESTLNE
  TCPA Intel CRESTLNE
  DOCUMENT TMOR PTLTD
  SLIC LENOVO TP-68
  APIC INTEL CRESTLNE
  SSDT SataRe SataAhci
  SSDT SataRe SataAhci
  SSDT SataRe SataAhci
  SSDT SataRe SataAhci

  I corrected the registry with registry Uniblue - did not help.

  Not only it did not help, he has probably compounded questions! If you ever think that your registry database must be cleaned, repaired, amplified, to the point, healed, twisted or optimized (it isn't), read http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

  A reset solves your problem of update? -Online http://support.microsoft.com/kb/971058

  Tip: Run the difficulty mode by default and aggressive , if necessary.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• problem with windows mail (using Vista) after automatic updates installed

  After the installation of the automatic update of windows I can't receive or send email on windows Messaging.  Get the box asking username and password and when I did, he asked again.  Have checked all the settings and they are as before the problem started. Is there a problem of backward compatibility with one of the windows updates?  I can access my email on the site, so is not their problem but with my computer.

  Hello

  Try the following methods:

  Method 1:

  Try to download and reinstall Windows Mail using the link:

  http://support.Microsoft.com/kb/941090

  In the link above, go to download and install the update.

  Method 2:

  Solve problems with Windows Mail

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Windows-Mail

  Reference:

  Working with Windows Mail in Windows Vista

  http://Windows.Microsoft.com/en-us/Windows-Vista/working-with-Windows-Mail

• I am running windows vista and am warned there is a problem with windows media center, restart my computer and try again. It did not work. Help

  I am running windows vista and am warned there is a problem with windows media center, restart my computer and try again. It did not work. Help

  Run the Setup again.

  Open WMC > tasks > settings > General > installation Windows Media Center > rerun the installation

  Does that help?

  If the above does not help then try to reset WMC: -.

  Open Control Panel > uninstall a program > turn Windows features on or off > scroll multimedia features > uncheck the box against Windows Media Center > follow the instructions on the screen > Reboot > open again to turn Windows features on or off in the control panel > scroll multimedia features > check the box against Windows Media Center.

  Now reconfigure WMC again

• Problem with Windows Media Player: "Server execution failed" and "files needed to display video are not installed or do not work properly.

  I have a problem with Windows Media Player on laptop Lenovo G780. My laptop is under warranty (bought a month ago), but technical support Lenovo told me that the Windows Media Player program is not covered by the warranty.

  And this is a problem:

  When I click on Windows Media Player - to about 0.1 sec I see it opens and closes the window and nothing happens.

  When I select a mp3 or wmv file and right-click with the option open with Windows Media Player - I get a message: "Server execution failed" - I checked that all services with 'Media' in the name are running.

  When I select a mp3 or wmv file and right-click with the open option with Windows Media Center - Windows Media Center opens with the message: "the files needed to display video are not installed or do not work properly.

  When I select a file mp3 or wmv and right-click with option open with Windows Movie Maker life - see the video

  I tried to turn / WMP and WMC - did not help
  Tried to run as administrator - did not help
  I don't see something suspicious under events

  What can I do else?

  Thank you

  Zarek

  I had the same problem and then by chance, I tried a video on YouTube and it worked for me. Here's how I went on this issue and solved my problem:

  1. go to the computer, then OS (C).
  2. you will need to open Program Files (x 86) and Program Files.
  3. go to Windows Media Player in Program Files (x 86) and open the folder.  Then, remove the wmplayer file.  You may need to work around the error TrustedInstaller.  I'll tell you that, in a moment.
  4. in Program Files, go to the same folder for Windows Media Player and select the same file again. Wmplayer.  Copy the file in another window open.  Copy ensures that if the question comes up again you can at least try to fix it again.
  This should be the end of your problem.  If you need to circumvent the TrustedInstaller question is how:
  1. right click on wmplayer and select Properties > Security > advanced > owner > Edit > other users and groups.
  2. Enter your username and then click on check names.  Click OK.
  3. close the dialog boxes as he has requested.
  4. open again the properties and click Security.  Select your username from the list and click on edit.  From there, select full control.
  This should give you full control over the removal of the original file for WMP and easily allow you to copy the other files (x 86) programs.
  Please let me know how it goes for your problem.

• Problem with windows Explorer, getting the error Windows Explorer has stopped working.

  I have a problem with windows Explorer (windows 7 OS) - the causes of each click on the right button of the mouse on the desktop icons to convey a message "Windows Explorer has stopped working. Windows Explorer restarts. How to solve this problem?

  Thank you

  Miodrag

  Thank you very, very much... I solved my problem by uninstalling the software "daemon tools".
  I have only Microsoft Security Essentials antivirus, is it necessarily to install another antivirus software?

• I reinstalled creative cloud and Dw after having a problem with Windows 10, but they do not work after restarting my computer. It's as if they are not installed

  I reinstalled creative cloud and Dw after having a problem with Windows 10 and I restored it to windows 7, but they do not work after restarting my computer. It's as if they are not installed.  I worked through all the steps without result troubleshooting.  Everyone experienced similar?

  Hi Trickstar777,

  Please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall on your machine.
  • Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) delete following folders: (if you do not see any folder skip this step)

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

• Why my email say 'sorry, there is a problem with Hotmail now. We are working hard to fix, but it may take a little time yet. »

  Why my email say 'sorry, there is a problem with Hotmail now. We are working hard to fix, but it may take a little time yet. »

  Hello

  The question you posted would be better suited to Windows Live Solution Center. I suggest you to send your application in the Windows Live Solution Center for better support.
   
  http://windowslivehelp.com/product.aspx?ProductID=1

• Problem with windows update and Service pack 1 for Vista 32 bit.

  A screen will appear that says I need to download the Service Pack 1 for Vista. He also says that it is more optimal to download the much smaller file, through Windows Update, rather than on the site. But when I check the Windows Update, it did not for me to download. Update verification that history does not display it has been downloaded before, even if the other Windows updates have been. Do I need? Should I download the version + 400 MB of site or there at - it another way to download smaller files for my PC only? Any help appreciated. Thank you! Here is the text I copied and pasted pop up I got.

  ------------------------------------------------------------------------------------
   
  A problem with Windows Vista
  Windows Vista has stopped working properly.

  This problem has been corrected in Windows Vista Service Pack 1 (SP1).

  What is a service pack?

  An update to software that combines new security and performance with existing updates improvements. Service packs can contain new features or changes to the design of a product.

  To resolve this issue, follow these steps:
  Determine if your type of operating system 32-bit or 64-bit.

  How will I know if my system type is 32-bit or 64-bit?

  Click the Start button, right-click computer, and then click Properties.

  Under system, you can view the system type.

  The average of 32-bit and 64-bit?

  Both 32-bit and 64-bit refer manner that your computer (CPU) CPU processes information. The 32-bit versions and 64-bit Windows are designed for use in computers with 32-bit processors or 64-bit, respectively.

  For more information, go online and read this article for Windows Vista online help:

  32-bit and 64-bit Windows: frequently asked questions

  Check online at Microsoft Download Center to download and install Windows Vista Service Pack 1:

  Windows Vista Service Pack 1 for 32-bit systems
  Windows Vista Service Pack 1 for 64-bit systems
   
  -------------------------------------------------------------------------------

  In the end, P.S. - know what long and thank you in advance for taking the time to read and respond.

  In addition, unrelated question. Does anyone know why my computer would always have an icon in the lower right shows a storage device mass that I did not and when nothing is plugged into ONE of my USB remove locations?

  Ralleny,
  Regarding mass storage disks that appear, you have housing of memory card reader on your PC?  Usually they will appear like this.  I have a HP at home that has a Bay of 5 card reader to the front and I see the same type of items that you see. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problems with Windows Update after uninstalling SP2 (Vista Home Premium)

  Hello, everyone!

  Two days ago, I tried to install SP2 through my Windows Update. During the installation and then restart, it stopped on step 3 (0%), ignored and open Windows normally. But, I realized that I had totally lost Aero (I didn't even have the option in the window color and appearance), and also Windows Update constantly gave me the message that I always important updates - SP2 has not installed correctly (I rebooted the computer several times to try to resolve this problem, but everything remained the same: stop on step 3) ", running Windows, and once again the message that I've updated important). I searched in various forums, but could not solve the problem, so I decided to uninstall SP2 via Control Panel. But it doesn't let me do that - whenever I clicked on the button uninstall, it says that the installation is not finished yet. So, I tried the system restore, but whenever I clicked it, an error message (that I didn't understand at all) appeared. So, I went into safe mode and tried the system restore and it worked (Control Panel uninstall option does not in Mode safe either), and everything is back to SP1. But now I have problems with Windows Update - I get the error message 0 x 8007002 (and even 0 x 8007005 several times). I tried everything I could find in the forums (the thing with automated updates service does not because I don't have this option in Services), but nothing works. If anyone has any advice whatsoever, I would be really grateful for that, because I don't know what to do.

  For safety, I use NOD32 anti virus, Tall Emu Online Armor and ThreatFire.

  Thank you very much!

  Hi EvanaZgb,
  Thank you for visiting the Microsoft Answers forum.

  I would say to first disable the anti virus and other security software. Then proceed as follows:

  STEP 1
  ------------
  Download and install the latest version of Windows Installer
  To install the latest Windows Installer, visit the Microsoft Web site at the following address:
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  Step 2 now try to update again and post back with the results
  ------------
  Cleanup, utility to download and install the Microsoft Windows CleanUp utility. To do this, see the Microsoft Web site: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

  Now try to update again and post back with results

  Thank you

  Martin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Big problem with Windows XP, IE8

  I have a big problem with windows xp. Many things do not work as they had passed him. For example the personal setting are not recalled from session to session. IE 8 does not funtion properly (icons on the desktop are re-arraged, toolbars cannot be deleted or I'm unable to load pages from the internet). Programs do not work, the files will not open. When I look at my hard C disk folders and files are hidden.

  Recently, IE has been upgraded to IE8 and I installed Norton 360 but I don't mean that they caused the problem. However, whenever the Norton scan executes a "error 8 506 421" stands up and says me that I have to uninstall and re install Norton.» But I lost the ADMIN privileges so I am not able to uninstall or go back to a restore point.

  I can't go in safe mode. Pressing F8 takes me to the quick screen C not the windows safe mode screen. I can't go in safe BOOT mode. INI or the other.

  If I switch to another user, everything seems fine but I don't have ADMIN privileges with this user to be able to make changes.

  Is this a problem with norton? IE8? A virus?

  Any thoughts will be greatly appreciated.

  Thanks in advance,

  Lost without a computer

  It sounds like you have a corrupted for your user to administrator user profile.

  You may be able to recover using System Restore to restore to a point in time before your problem.  Based on the F8 key, you bring in a command prompt window, try to start restoring the system to the command prompt by using the following procedure:

  "How to start the System Restore tool by using the option of safe mode with prompt theCommand in Windows XP"

  <>https://support.Microsoft.com/kb/304449/en-us >

  If this does not work, you can still be able to recover by performing a check disk to your command prompt window operation (after that you press the F8 key).  Enter the following command:

  CHKDSK c: /R

  If you are in the Recovery Console, it can simply begin, or you may need to restart before it will start.  Corrupt profiles are most often caused by the Corruption of system files, so a chkdsk operation should be performed little matter how you end up recovery.  Note that this can take a few hours to run.

  "How to perform disk error in Windows XP check"

  <>http://support.Microsoft.com/kb/315265/en-us >

  HTH,

  JW

• The problem with Windows update - automatic updates service won't start not (error 126)

  original title: the problem with Windows update

  Please help me to get Windows Update operational return.

  XP Media Center Edition, Version 2002, SP3

  Had a problem with "Generic host process for Win32 has encountered a problem and needs to close."  Follow-up of the instructions on this link:
  http://support.Microsoft.com/kb/931852

  Seems to have cleared the error message.  So far so good.

  However, now a Windows Update does not work.  Security Center Windows were told to go to control panel > system and use the Automatic Updates tab.  But, if I go to control panel > system, the Automatic Updates tab does not appear.

  I also went to the control panel > Services.  Tried to start the automatic updates service.  Received this error message: could not start the service automatic updates on Local computer.  Error 126: The specified module could not be found

  I already followed several instructions on this subject:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/cannot-access-Windows-automatic-update-after/aeaec175-01f4-47ed-8F97-55b854af4220

  In the thread above, I was following the post on 30 August.  According to Option A, I completed step 5 for the uninstallation of McAfee Security.  At this time, my network card has stopped working.  On the recommendation of the officer, I posted to the Malwarebytes forum.  The officer determined Malwarebytes that I don't have a malicious software.  I ended up posting on forum McAfee to get my network card works again.  Then I reinstalled McAfee and start to run Windows Update.

  I started with Option A, step 8 to reset Internet Explorer using http://support.microsoft.com/kb/923737.  The difficulty it has worked very well.

  Then Option A, step 9 says reset Windows Update using http://support.microsoft.com/kb/971058.  When I ran the difficulty in default or aggressive mode, I got an error message saying: he cannot start wuauserv.  The message asks me to verify that the user has privileges to take this step.  Well, I checked through user accounts who am the only one user set up on this PC and I have administrator privileges.  Help me please run this difficulty or recommend another way to get Windows Update works again.

  [1]... looks like you are saying that my system is so wet that a clean install is the (only?) way to go.

  [2] if I do a clean install, not only what I need to reinstall Windows and all my applications, I also have to reinstall the drivers... Etc. ?

  [3] I think I have the disks supplied with the PC system. Is it better to use than to use the recovery partitiion?

  [4A]... is there a possibility that some of [my data are] infected?

  [4] preventing me from simply infect the whole PC again?

  A1. Yes, and it was my recommendation in August, too.

  A2. Yes.

  A3. Only not really well using the restore Partition hidden to make the "destructive recovery" will include all drivers, etc., that have been installed at the factory.

  A4a. Yes, a real possibility.

  A4b. You run at least three 3 tests on the backup data before restoring one (1) with your installed & updated up-to-date anti-virus application (for example, Microsoft Security Essentials) and two 2 with good reputation, free online scans (e.g., ESET;) Bit Defender; Kaspersky; HouseCall; (F - Secure).

  If you have saved your data on CD/DVD, the disc scanner. If you have backed up your data to a flash drive, SD card, or another external drive AND KB971029 is installed, analyze the drive.

  If you have any questions or need additional help, please start a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system

  Once again, good luck!

• Problem with Windows Update after the removal of Virus

  My operating system is Win Vista 32 bit, had some virus closed my windows updates, have a view of the white page. Checked that my services and win update is in automatic mode has started, so I don't know why my updater gives me a red x saying windows updater is turned off.  Any suggestions?

  [Original title: Windows Update]

  https://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/problem-with-Windows-Update-after-removing-virus/3a8dd279-2732-4693-88bf-f5cea4afca96>

  It makes more sense. How to reset the Windows Update components?

  Yet, as indicated in The ball , the search results links do not work. I also used several browsers and DuckDuckGo. Maybe it's because the Windows Update Agent was changed some time ago and the article is no longer valid.

  EDIT: If the OP is also struggling to access the link I suggest using repair Windows updates available from tweaking.com. I suggest also using the Registry backup of the same author before hand.

  Repair the Windows updates

  http://www.tweaking.com/content/page/repair_windows_updates.html

  Registry backup
  http://www.tweaking.com/content/page/registry_backup.html

  I hope this helps.

• I had a problem with windows 7 so I have 2 Toshiba disk for recovery in vista 64.

  I had a few problems with windows 7 on my Toshiba laptop. A recovery disc were sent and I have vista 64. Should I re install the winows upgrade installation package 7 provided with the laptop?

  Hello

  If Toshiba provided your with an upgrade to Windows 7 for your machine, you would think that it is Compatible Windows 7,.

  But that's the advice I give to posters to follow:

  Follow these steps before installing Windows 7:

  Go to your computer / computer laptop manufacturer Web site and see if Windows 7 drivers are available for your make and model computer / laptop.

  If this is not available, Windows 7 will not properly work for you.

  Run the "Windows 7 Upgrade Advisor.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=20

  Check if your specifications are compatible for Windows 7:

  "Windows 7 system requirements"

  http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

  "Windows 7 Compatibility Center" for software and hardware:

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Windows 7 upgrade paths:

  http://TechNet.Microsoft.com/en-us/library/dd772579 (v = ws.10) .aspx

  «Installation and reinstallation of Windows 7»

  http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7

  And as you have Vista 64 bit, upgrade, you will need to upgrade to Windows 7 64 bit

  See you soon.