Problems with windows after cleaning viruses and maleware.

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• Problems with Windows 10 screen standby and sleep mode

  After downloading 10 Windows on my desktop all-in-one HP, I have problems with the display of standby and sleep mode.  When the computer turns off, he doesn't have the bright screen.

  After the upgrade to Windows 10, some laptops have experienced one or more of the following symptoms:

  • > Power LED remains lit after stopping
  • > Computer enters standby or hibernation.

  HP recommends that customers see these symptoms first update the graphics drivers by removing and then reinstalling the hardware in Device Manager.

  See the section updating the graphics driver from where can I find drivers Windows 10 and software for my model?

• Problems with Windows Installer - installer stops and shows the dialog on the command prompts

  Hello

  I hope someone can help me with this question... I looked long and seriously, and you have tried all of the suggestions posted (cancel/save, etc.).

  I am trying to install a program and Windows Installer stops right in the middle of installation and a dialog box appears with information from command line, and the only thing I can do is select 'ok'... the program is not installed.

  Here is the info that appears in the dialog box:

  Windows® Installer. V 5.0.7601.17514

  msiexec/option [optional parameter]

  Installation options
   
  Installs or configures a product
  /a
  Administrative installation - installs a product on the network
  /j [/t ] [/g ]
  Publishes a product - m for all users, allows the current user
   
  Uninstalls the product
  Display options
  / quiet
  Quiet mode, no user interaction
  / passive
  Automatic mode - only progress bar
  / q [n | b | r | f]
  Sets the user interface level
  n no user interface
  b Basic UI
  r reduced UI
  f-full UI (default)
  / Help
  Help information
  Restart options
  /norestart
  Do not restart after the installation is complete
  /promptrestart
  Prompts the user to restart if necessary
  /forcerestart
  Always restarts the computer after installation
  Logging options
  / l [I | w | e | a | r | u | c | m | o | p | v | x | + |. | *]
  i status messages
  w warnings recoverable
  e-all error messages
  a startup of actions
  r registers of the specific action of the
  u user requests
  c initial UI parameters
  m out-of-memory or fatal exit information
  o disk out-of-space messages
  p - Terminal properties
  v performance
  x extra debugging information
  + - Add to the existing log file
  ! -Flush each line in the log
  * - Log all information, except the x and v options
  / log
  Equivalent of / l *.
  Update options
  / Update [; Update2.msp]
  Apply updates
  / uninstall [; Update2.msp] / package
  Remove the updates of a product
  Repair options
  /f [p | e | c | m | s | o | d | a | u: v]
  Repairs a product
  p only if the file is missing
  o If the file is missing or an earlier version is installed (by default)
  e If the file is missing or an equal or higher version is installed
  d if the file is missing or a different version is installed
  c If the file is missing or checksum does not match the calculated value
  has all the files to reinstall the forces
  u all (default) user-specific registry entries
  m all requirements (by default) computer-specific registry entries
  s all (default) shortcuts
  v-runs from source and recaches local package
  Setting public properties
  [PROPERTY = PropertyValue]

  Consult the SDK Windows® install to get additional documentation on the
  command line syntax.

  Copyright © Microsoft Corporation. All rights reserved.
  Portions of this software are based in part on the work of the Independent JPEG Group.

  I hope someone has a suggestion for this problem... I just bought a new laptop and Windows 7 Professional came installed on it.

  Thank you

  Linney thanks for your response!

  The file I'm trying to install is an exe file (so the SIG file is embedded in the exe file).

  I tried the option "Run As Administrator" and it did not work.  However, you gave me an idea that has provided a work around that allowed me to install the program.

  Once this dialog box is displayed with all the control switches, rather than press 'OK', I left on the screen and went in the 'temp' folder and find the MSI program I tried to install (I cross referenced the timestamp of when I tried to install it to find).

  Once I found the updated file, I clicked it, and he proceeded to install the program... I have not had any other problems with the installation.

  So, there's something wrong with the way that the exe file have been created and how the files extracted from the msi file (these are files of Intel and Lenovo - driver updates - so I think they do these things) or there is a problem with Windows Installer.

  For now, at least, I have a work around I use until I find a solution to this problem of permanent

  Thanks for your help and for taking the time to answer!

  I hope this can help someone else in the future

• Problems with Windows 7: Internet Explorer and black screen

  I recently took my old Acer Aspire laptop 8375 from the dead. If I remember correctly, it is from 2008 and has Windows 7 installed on it. When I try to start my PC, everything's fine until it connects to the account. Suddenly, a black screen will appear with a message saying: Internet Explorer has stopped working. I have tried different methods: looking for online solutions (did not work, window closed without results), open the Task Manager and IE (did not work), trying to open other applications didd work tho, but my google chrome didn, t work as well running. I forgot to mention, I could use my cursor on the black screen. Could someone help?

  Hello Kent,

  Thank you for your response.

  I appreciate your time.

  If the computer boots to the office, you can use the steps described in this article and check the problem with Internet Explore.
  Reference:
  What to do if Internet Explorer does not work
  http://Windows.Microsoft.com/en-us/Internet-Explorer/IE-crashes-stops-working#IE=ie-11-win-7

  Note: The feature reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

  Please keep us updated.

  Thank you

• Windows7 + linux mint double PC operated facing problem with windows after updating windows 7 to windows 10

  I was running the two operating system on my PC windows 7 and linux Mint. However, after update from windows 7 to windows 10 my PC can not be operated with windows. Rather when I select windows as my operating system at the start of my PC, it shows that the operating system is missing. But still I can run my PC Linus Mint. Now what should I do to recover my windows?

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you can not use Windows 10 after upgrade to Windows 7.

  It may be possible that the upgrade to Windows 10 gets no success.

  I suggest you to read the thread by Andre Da Costa MVP community moderator replied on 15 June 2015 on the same question and check if that helps.

  http://answers.Microsoft.com/en-us/Insider/wiki/insider_wintp-insider_install/how-to-upgrade-a-dual-boot-installation-of-Windows/d7ca80ce-96b0-4F0A-9A8E-4038ded592b2

  Note: Using the third-party links, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that any problems resulting from the use of third party

  Part links can be resolved. By using the links to third party is at your own risk.

  You can also check:

  http://answers.Microsoft.com/en-us/Insider/wiki/insider_wintp-insider_install/frequently-asked-questions-Windows-10/5c0b9368-a9e8-4238-B1E4-45f4b7ed2fb9

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• problem with windows 2003 vpn servers. and xp pro clients vpn using bridge nic

  I have installed 2 guests windows 2003 on 2 laptops. both are configured with 1 CC of backend and frontend 1 nat/vpn server that has 2 interfaces, a bridge and one configured for host only.

  I configure nat on both servers windows 2003 rras and vpn services and have them connected to my local network. they are able to access internet, ping between them and other computers on the network, as well as the host systems on which they run.

  the problem is that I am not able to connect to the vpn servers remotely from inside a guest virtual machine. I wanted to try a vpn site-to site between the guests 2 windows 2003, but the operation failed.

  I then tested customer to type of a guest virtual computer pro xp vpn server. It is also a failure.

  but I discovered that if I initiate a VPN from any one of the host computer system laptop or another computer on the physical network I am able to connect to the vpn servers I have set up.

  I wish I could have these laptops to operate normally and

  time to time be able to turn on virtual machines with vpn

  servers and test as dfs things and replication active directory as if

  they were running 2 separate real-world offices. the two laptops have invited Setup for 192.168.0.0 networks with subnet mask 255.255.255.192. each host that it supposed to be running a 1 subnet for the popular virtual machine with the servers vpn/nat connect together the 2 sites.

  laptop computers are running xp pro and vista ultimate as the host systems. I'm only using the windows firewall but also tested with them disabled vpn connections. also launches the service ipsec on laptops to secure internal lan traffic, I have also tested with two guests with disabled ipsec.

  is there something I'm missing here with the installation of the vmware bridge network?

  Oh I forgot to mention, I test using pptp and ms-chap v2

  I managed to do work by unchecking the tcp/ip settings and the microsoft file sharing on the bridged NIC resaeau.

  now it works very well but who explain to me why it cannot work when you are using the same network as the host card. they all have two different ip addresses and mac addresses. but something seems to be in conflict

• Problems with Windows Live Mail send and receive e-mails

  Hello

  I am running Windows 7 Home Premium and I used Windows Live Mail 2012 (WLM) for many years without any problems, and I prefer it much to Outlook.com. I have my own personal e-mail account and three other accounts available in WLM. I can send and receive emails from three other accounts, but my own account keeps giving the error message:

  Can't send or receive messages on behalf of Clive Read.
  Server error: 4402
  Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx '.
  Windows Live Mail error ID: 0x8DE00002

  That being said, I can actually send emails, but cannot receive them-weird!

  I spent several hours internet research solutions, including Microsoft pages, forums, etc and later of the end of "solutions" offered in 2013. Many of the suggestions I've tried, without success. I ran other controls have shown that initpki.dll is absent, but I don't know if it's possible causes and, if this is the case, my attempts to locate, re - save or download one have failed.

  My version of WLM doesn't have a "Tools" link, and I can't seem to find where the incoming and outgoing port settings. It gets really tedious, so I'd be grateful for all solutions to update to my problem and perhaps an explanation as to what may have caused it in the first place.

  Thanks in advance for your suggestions.

  Clive Read (UK)

  You are welcome and thank you for the comments

• Problem with Windows Mail invalid username and password.

  new issue - I had WM set up on this computer for a year without this problem. When checking my emails, a Windows Security popup stands up and asks me to sign in and enter my password. I do that, then I get this error message-

  Account: 'pop.charter.net', server: 'pop.charter.net', Protocol: POP3, server response: '-ERR user name or password.', Port: 110, secure (SSL): no, Server error: 0x800CCC90, error number: 0x800CCC92

  and then the popup asks again and so on...

  I checked my mail account settings, even deleted and added this email account. Always the same.

  If I connect to the Charter.net and sign there, I get my messages - but can't always get through Windows Mail.

  Thanks for any help

  Janice

  These settings are correct in your configuration?

  incoming mail server name: pop.charter.net.
  outgoing mail server name: smtp.charter.net.

  You should probably not have a tick in the box "connect using password authentication (SPA) secure.

  Configure Outlook Express/3 rd Party E-mail
  http://www.Charter.com/customers/support.aspx?SupportArticleID=1661

  Take a look in the right pane of the Web Page related to the Support provided by your ISP options.  Sometimes they change the Ports for mail servers and that you may have missed notification.  In all cases the ISP is your best first step for help.

• Problems with sound after recording project and reopen it first elements 13

  I am a new user of Premiere Elements. It runs on a PC Pro Windows 8.1. Everything going well until I'm not closing the pragram. If I save a project, close the program and re-open, audio files (any type) can only be heard on the left speaker. If I double-click the audio (audio tool opens upwards) I can see the left and the right lane and it seem okay, but in the draft, I can not both speakers to work. Burning of the project or making changes nothing. All other software is running okay, i.e. None of the problems of sound. Either it's a bug or it's sth. in the settings.

  The sound chip is a RealTEch High definition audio on an Asus motherboard. Any help is very appreciated.

  Thanks in advance!

  Finally, what helped was uninstalling the realtech High Definiton Audio Driver and re-install the same version.

  It is not sensible, but it worked.

  Thanks for the support everyone.

• Problem with Windows Update after the removal of Virus

  My operating system is Win Vista 32 bit, had some virus closed my windows updates, have a view of the white page. Checked that my services and win update is in automatic mode has started, so I don't know why my updater gives me a red x saying windows updater is turned off.  Any suggestions?

  [Original title: Windows Update]

  https://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/problem-with-Windows-Update-after-removing-virus/3a8dd279-2732-4693-88bf-f5cea4afca96>

  It makes more sense. How to reset the Windows Update components?

  Yet, as indicated in The ball , the search results links do not work. I also used several browsers and DuckDuckGo. Maybe it's because the Windows Update Agent was changed some time ago and the article is no longer valid.

  EDIT: If the OP is also struggling to access the link I suggest using repair Windows updates available from tweaking.com. I suggest also using the Registry backup of the same author before hand.

  Repair the Windows updates

  http://www.tweaking.com/content/page/repair_windows_updates.html

  Registry backup
  http://www.tweaking.com/content/page/registry_backup.html

  I hope this helps.

• I reinstalled creative cloud and Dw after having a problem with Windows 10, but they do not work after restarting my computer. It's as if they are not installed

  I reinstalled creative cloud and Dw after having a problem with Windows 10 and I restored it to windows 7, but they do not work after restarting my computer. It's as if they are not installed.  I worked through all the steps without result troubleshooting.  Everyone experienced similar?

  Hi Trickstar777,

  Please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall on your machine.
  • Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) delete following folders: (if you do not see any folder skip this step)

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

• I lost my photoshop elements 8 with windows after a problem with my computer. I have my serial number and that you cannot use my cd.  How can I download this version?

  I lost my photoshop elements 8 with windows after a problem with my computer. I have my serial number, but cannot use my cd. How can I download this version?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Dual monitor boot problem with Windows 7 Professional 64 bit after installation of any graphics program like a game.

  I have built this platform with the help of the owner of a store of 4 cumputer teir 2 years ago. We initially put Windows Vista 32 bit on the system to Vista 64 bit unstable atm. For 2 years, the computer worked like a dream. Last week I made a clean wipe of windows vista and windows 7 professional 64-bit installed. The system has two monitors. The primary monitor is a sony bravia with 26 "led and secondary for watching movies is that a 55 '' led Samsung 1080 p 240 Hz. The graphics card is a geforce GTX 295 nividia. It has 12 GB of Ram and the CPU is an i7 965 @3.20.

  The problem I have is this. After the installation of any game average to work with windows 7, the screens to reset their resolutions automatically more than a few times as they are confused. Sometimes, I have to return the screen to its correct resolution after installation in full. Most of the games and then run fine. After installing the game or any game designed for win 7 startup of computers is all messed up for the monitors. After starting hand 26 "sets its resolution and then after about a second 30 pause the computer makes the sound (the double) that it is resolutuons to reset monitor again? After that this second reset about 1-2 minutes the computer is good to go, unless it sets the res evil. The problem is the computer has never done that with vista and it is very annoying say the least. It still freezes the installation of some games. The only way to resolve what I found is the restoration of the system. The computer starts normally and screen ground is defined once she has always been. The only problem is when you install another game, the problem is their new. This problem is worse in some games.

  The latest nvidia drivers have been installed. There is no conflict in the device with the exception of an old printer Manager. The two comes is set to 60 hertz. I searched all over the internet and there seems to be a problem with windows 7 without solution. I am at a loss. Any other information that you need let me know and I'll post it. Thank you!

  Hi ancientone618,

  It sounds almost as if there is a Windows update that is in conflict with your NVIDIA Driver Installer.  I would say to disable automatic updates of Windows to see if it might help:

  http://Windows.Microsoft.com/en-us/Windows7/turn-automatic-updating-on-or-off

  In addition, please see the article with some useful information:

  http://Windows.Microsoft.com/en-us/Windows7/work-and-play-better-with-multiple-monitors

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Problems with Windows Update after uninstalling SP2 (Vista Home Premium)

  Hello, everyone!

  Two days ago, I tried to install SP2 through my Windows Update. During the installation and then restart, it stopped on step 3 (0%), ignored and open Windows normally. But, I realized that I had totally lost Aero (I didn't even have the option in the window color and appearance), and also Windows Update constantly gave me the message that I always important updates - SP2 has not installed correctly (I rebooted the computer several times to try to resolve this problem, but everything remained the same: stop on step 3) ", running Windows, and once again the message that I've updated important). I searched in various forums, but could not solve the problem, so I decided to uninstall SP2 via Control Panel. But it doesn't let me do that - whenever I clicked on the button uninstall, it says that the installation is not finished yet. So, I tried the system restore, but whenever I clicked it, an error message (that I didn't understand at all) appeared. So, I went into safe mode and tried the system restore and it worked (Control Panel uninstall option does not in Mode safe either), and everything is back to SP1. But now I have problems with Windows Update - I get the error message 0 x 8007002 (and even 0 x 8007005 several times). I tried everything I could find in the forums (the thing with automated updates service does not because I don't have this option in Services), but nothing works. If anyone has any advice whatsoever, I would be really grateful for that, because I don't know what to do.

  For safety, I use NOD32 anti virus, Tall Emu Online Armor and ThreatFire.

  Thank you very much!

  Hi EvanaZgb,
  Thank you for visiting the Microsoft Answers forum.

  I would say to first disable the anti virus and other security software. Then proceed as follows:

  STEP 1
  ------------
  Download and install the latest version of Windows Installer
  To install the latest Windows Installer, visit the Microsoft Web site at the following address:
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  Step 2 now try to update again and post back with the results
  ------------
  Cleanup, utility to download and install the Microsoft Windows CleanUp utility. To do this, see the Microsoft Web site: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

  Now try to update again and post back with results

  Thank you

  Martin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Problems with Windows Installer after using System Mechanic.

  I had a problem with my Dell 2 years and was told by the Support Dell buy iolo System Mechanic. However, now I have problems with Windows Installer (it is not installed correctly) and I've read that this can be caused by the registry cleaner in the iolo System Mechanic.

  So, really two questions: 1. do I need iolo System Mechanic? 2. how to correctly install Windows Installer?

  Thank you!

  original title: Registry Cleaner/Windows Installer

  So, really two questions: 1. do I need iolo System Mechanic? 2. how to correctly install Windows Installer?

  1 no, the registry cleaners can give you immediate relief, but they are a big pain in the long term.

  2. follow the four methods listed in the resolution section of the following article:

  http://support.Microsoft.com/kb/2642495