Procedure and warranty return Microsoft Wireless Desktop 3000

Similar Questions

• Microsoft Wireless Desktop 3000 - without mouse

  Hello

  Microsoft sells the issue of the "Microsoft Wireless Desktop 3000', without a mouse?
  I mean I'd need as this combo keyboard, because I have a mouse microsft almost nine now and two of them do not need.
  If they sell it, could someone tell me the name of this product?

  Records,
  Krekkon

  Hi Krekkon,

  Thanks for posting your query in Microsoft Community.

  I understand that you need to buy only the keyboard out of the drop-down list in the "Microsoft Wireless Desktop 3000". According to the Microsoft hardware support portal, this product comes in a combined package, that is, it must buy wireless keyboard and mouse. Please see the following link for more information:

  Microsoft Hardware support: Wireless Desktop 3000

  However, there are various other wireless keyboard options you may choose from the following link. All you need to do is set the Type filter as " ", "keyboard only"", your price range and desired characteristics."

  Microsoft Accessories: keyboards

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• I would like to know if Microsoft Wireless Desktop 3000 also works with rechargeable batteries

  Hello

  I just bought a Wireless Desktop 3000 (keyboard + mouse).

  I would like to know if it also works with rechargeable batteries for normal alkaline batteries (batteries recommended) are 1.5 V batteries (NiMH) are only 1, 2V.  The keyboard uses 2 batteries and the batteries in the mouse 2 also.

  Thank you

  Lorant

  Original title: Microsoft Wireless Desktop 3000

  Hello Lorant,

  Thanks for posting your question on the Microsoft Community forum.

  It is generally recommended to use the batteries that are similar to the integrated batteries. However, you can try to use rechargeable batteries, but make sure that the electrical parameters are not much different.

  Warning : Risk of explosion if battery is replaced by an incorrect type. Use by replacing only with the right size and type of batteries (alkaline, carbon zinc, or zinc chloride).

  For more information, you can consult the following product guide for Microsoft Wireless Desktop 3000: product guide

  Hope this information is useful. Please feel free to post any of your Windows problems, we will be happy to help you.

• 104Key of Microsoft Wireless Desktop 3000 USB keyboard does not work with a KVM

  I just bought v2.0 of 3000 Microsoft Wireless Desktop combo. I have a KVM switch for two rounds. My problem is the new keyboard switch, in general you simply press the [scroll off] button twice and it doesn't work. I tried to fix this by what I can find, but without success. I need help.

  http://www.TomsHardware.com/Forum/264853-28-some-keys-work-keyboard

  http://forums.AnandTech.com/archive/index.php/t-159825.html

• Microsoft Wireless Desktop 3000 shift problems

  Hi all

  A month ago, I bought a desktop wireless 3000 computer (3000v2 keyboard + mouse 5000).
  Since the first day, I noticed some lag issues when using: press and hold a button and slap it just as 8 - 10 times while I still have the button pressed; lagges mouse while moving it arround as it jumps from one part of the screen to another.
  I went back to the store and he changed like 3 times, but the problem still apears.
  I repositioned the receiver at the back of the PC to the front ports, I tried everything and still the problem accures.
  If someone could help me I would be very greatefull.
  See you soon,.
  Vlad / Deleteplz

  Hi Deleteplz,

  I suggest you try the steps from the following link:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

• Cannot install "Microsoft® 2.4 GHz TRANSCEIVER v7.0" (Wireless Desktop 3000)

  I bought a new mouse Microsoft wireless and keyboard (wireless desktop 3000), it seems that the "Microsoft® 2.4 GHz TRANSCEIVER v7.0" cannot be installed correctly, I kept receiving this message whenever I update the driver.

  And he also said: "windows has determined the driver software for your device is up to date."

  Mouse Microsoft and detection (USB) keyboard driver.

  And the opening of properties of the driver is the device status:

  "This device is not configured correctly. (Code 1)

  The parameter is incorrect.

  To find a driver for this device, click Update driver. »

  Any help please?

  Hello

  Follow the suggestions and check if it works very well.

  Method 1

  You can run the hardware troubleshooter.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2

  You can follow the procedure in the article.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Method 3

  If the problem persists, you can contact the Microsoft Hardware support.

  Microsoft Hardware

  http://www.Microsoft.com/hardware/en-us/support

• Wireless desktop 3000. Mouse is often rough and keyboard not typing letters. Do not respond.

  Hello.

  A few months ago, I bought a 3000 Microsoft wireless desktop computer. I finally opened it and started using it and am wireless. So far it was not pleasant to use.

  If it worked all the time, it would be great. I installed the drivers from the dvd, and it sucks to use.

  Are there tips to make the experience more pleasant and as precise as possible wireless? The batteries are new. I'm usin what came in the box.

  If I have to keep going back and adding letters that do not appear: I won't go back to the wired. This message takes more than two times longer to type. I can't stand it.

  So far, it is the only wireless I use. I have not installed the dvd software.

  Can I install extra on more than one machine (my computer desktop and laptop) or an other patition on the same desktop?

  Thank you.

  Hello

  I think that the antenna of keyboard is above the insert / home / page keys and probably to the front or the middle of the mouse.

  If the table is made of a dense material, it can affect the signal.
  To check if this is the case, try to put the mouse or the keyboard within line of sight of the dongle, or at least as close as possible and test whether or not it is more responsive.

  Try to install the latest version of the driver and the IntelliPoint software from the download site: http://www.microsoft.com/hardware/download/download.aspx

  Although they should be good and charged, try different / new batteries just to be safe.

  In addition, you have other wireless devices?

  David
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• What is the difference between the 2000AES of Microsoft, and most expensive, 2000 Microsoft Wireless Desktop keyboard and mouse?

  What is the difference between the 2000AES of Microsoft, and most expensive, 2000 Microsoft Wireless Desktop keyboard and mouse?

  Made me. Comparing the two references, it seems that they are both the same, except that one is titled 'for business' and the other is not. The cheapest is "for companies' then perhaps originally they were to be sold in lots of dealers XX amount. If you plan to do one, get the cheaper. like you, I see no difference:

  http://www.Microsoft.com/hardware/en-GB/b/Wireless-Desktop-2000-for-business/P7K-00006#overview>

  http://www.Microsoft.com/hardware/en-GB/p/Wireless-Desktop-2000/M7J-00020#overview>

  SC Tom

• Microsoft Wireless Desktop 800 USB keyboard and Mouse Combo transceiver

  Dear Sir.

  where I can get the new transmitter/receiver for Microsoft Wireless Desktop 800 as my transmitter/receiver is lost.

  Hello

  Try contacting Microsoft Support for a replacement.

  http://www.Microsoft.com/hardware/en-us/p/wireless-desktop-800#support

  Or check eBay.  You can find cheaper overall.

• Microsoft Wireless Desktop Keyboard/Mouse 6000 V2 does not work properly.

  Microsoft Wireless Desktop Keyboard/Mouse 6000 V2 does not work properly.  The mouse does not allow me to use the wheel to scroll down to option and when I look at the drop down list, it does not keep list open.  It opens and closes the list immediately. He continues to return the list to the top of the drop-down list.  I checked the batteries in the keyboard and the mouse (replaced) resync'ed the two keyboard and mouse ports changed the receiver performed in and checked for update on both keyboard and mouse and have restarted my computer several times and it still does not work properly. I bought this Office Microsoft Wireless Keyboard and mouse 6000 V2 there are three 3 months and he can't take back to store because it has a warranty of 30 days of the store.  Help.

  Try it on another machine to ensure that it is not the lack of equipment.

  And make sure you have the latest drivers/software installed for him.

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  See you soon.

  Mick Murphy - Microsoft partner

• Problem with the Microsoft Wireless Desktop 2000

  I have for 2011. and it works very well until recently. My mouse has stopped responding for a few seconds with the blue light flashing, then returns to work again, and it will be also passed at random.

  the keyboard works fine.

  I tried the sollutions below but no change/fix was filed:

  • Troubleshoot a wireless mouse that does not correctly
  • Failure of the resolution of the function Bluetooth mouse
  • Troubleshoot the incidents of the response to the mouse or wireless keyboard

  -J' have a wireless for the Wifi receiver. but it's far from the receiver box. It shouldn't be confliting with her.

  -My phone is too far, and with telephones connected by usb on the front panel cable, it should not be confliting with it also.

  -New and fresh out of the battery pack.

  Help, please. I don't know what to do.

  Hello

  Clean the mouse? Check the place where blue light emits. Also make sure that the battery
  terminals are clean and not compressed so that the batteries do not have good contact.

  The wireless desktop set must have a three year warranty.

  Wireless Desktop 2000 - support
  http://www.Microsoft.com/hardware/en-us/p/Wireless-Desktop-2000#support

  Microsoft Hardware support
  http://www.Microsoft.com/hardware/en-us/support

  Microsoft Hardware - contact us
  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Microsoft Hardware Warranty Info.
  http://www.Microsoft.com/hardware/warranties.mspx

  The keyboard and mouse are delivered with 90 tech support of day of the 1st incident which would have
  start when you contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 OR 1-800-642-7676 for equipment Ms.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Microsoft wireless desktop 2000 USB transceiver works do not.

  I have Microsoft Wireless Desktop 2000 for a while now, about 2 months.

  Its under warranty. Now, all of a sudden, the radio stopped working.

  I know because if I apply a slight pressure on the transceiver downwards, he begins to respond and when I take off the pressure, it stops responding.

  P.S. I also tried all the troubleshooting methods.

  I tried service and technical support centres. They say that Microsoft does not provide two-way radios separately and I buy the complete kit again.

  Now I can't do it because he is a few months old and I've spent a small fortune buying the kit.

  I hope someone at Microsoft to help me.

  Thank you!

  Hello KartikGudali

  Thank you for reaching out to us in the Community Forums.

  Please note that you are posting in the Forums for Microsoft band.  That your question does not match this product, you need to try a different path.

  You may be able to communicate with your retailer or your store, or continue to work with the support of your product range.

  Best regards

• Wireless Desktop 3000 (with 2.4 GHz transceiver v6.0) not recognized XP

  I bought two games Wireless Desktop 3000 with the intention to replace the cord of the configurations on two desktops on XP Pro SP3. On two XP computers, plug the transceiver gives an error "unknown device", with the driver, do not load.

  Is it possible to get just the driver of the transceiver, or am I just GROUND on this until we have upgraded to Windows 7 in 2015?

  Guys, my original problem was solved when I realized the transceiver has been broken. Return unit and to get a job one was the only solution, as transceivers are apparently matched and unable to be activated, making the matched kb/mouse unusable and trash.

• Microsoft Wireless Keyboard 3000 v2.0. -I'm unable to locate any key refresh

  I just installed a Microsoft Wireless Keyboard 3000 v2.0.Sadly I am unable to locate any key refresh and the key icon shown on 'aid' does not exist.

  Any input would be welcome, thank you.

  Hi RowlandsCastle,

  You can see the following link for the complete documentation of the product. Select the product from the options offered.

  Microsoft Hardware - Documentation

  You can also contact the hardware phone support for assistance.

  Contact us - Microsoft

• How can I my caps lock feature is displayed on my screen for Microsoft wireless desktop 800?

  Original title: microsoft wireless desktop 800 caps lock...

  Wireless Desktop Microsoft 800 how can I get a caps lock feature appears on my screen when the passwords

  Hi Steve,.

  You can check if the IntelliPoint software is installed correctly or not.

  You can download & install it from this link & check if the problem persists:

  Install IntelliPoint software and the mouse

  Hope the helps of information.