Process to repair material

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• Question on the repair process.

  Someone had experience with the process of repair of HP? They just swap my laptop on for some old renovated piece of junk with a new set of problems, or will I get my actuall back machine? I also believe that my HARD drive is dead, and of course I was unable to erase its contents before sending it. HP will ensure that all my data is destroyed before disposing or restore disk? All of my personal information is out there and how these corporations are so sloppy with personal data, there wonder if I should just keep the old drive and buy a new one, even if it is still under warranty.

  Think you folks?

  Best regards
  FlyingHorse

  Product name: HP ENVY dv7-7233nr Notebook PC
  Product number: C2N68UA #ABA

  Hello FlyingHorse,

  I would be happy to let you know about the repair process.

  Its simple, just send the computer in the repair center. They will look in the computer for problems. Solve problems with the replacement of parts which went wrong, re - install the operating system and return the computer to you.

  It is therefore not swaping question with another computer. It will be the same computer that you will receive. On data, HP is very special. There is no need to worry about what the hard disk will be wiped.

  I hope that I have answered the question. If you need additional information, please get back to us

  Concerning

  MathewT

• The loss of material in the formulation process, how to get her tree tab construction LIO?

  A material used in the formulation, and it will be lost in the process. but the material and its component shall be shown in the statement of LIO.

  Can it be shown by tree in the LIO Construction like other materials that will not be lost?

  Thank you

  It is now possible in the LIO solution available in extensibility pack 3.4 pack and above.   You can read more about this, OTN, LIO pack guide solution.   There is also an overview of training recording available on collaboration sites.

• Pictures 'library of repair' Dungeon on alternate user logon

  just upgraded to 10.7.5 to El Capitan 10.11.2. For the most part works very well except for the pictures.

  Photos updated since iPhoto ok but now have a problem. My partner and I have a Word to say to login, UserA & the UserB.

  If UserA connects and starts the Photos they get the process 'fix the library' passing, this completes Ok and then UserA can start and stop Photos without problem. When UserB later connects and starts the Photos they get the process 'fix the library' passing, this completes Ok and then UserB can start/stop Photos without problem.

  If UserA connects then they get again the process of "repair of library". and so on, each time that the user logged in alternates.

  tried repair permissions (Apple and TechTool apps) but then they seem to work, they don't get rid of the problem.

  have also tried to create Photos new library with the subset of our photos, but same problem happened.

  Anyone got clues?

  Otherwise it's back to 10.7.5!

  Where is the library? IN a shared folder? It must be on an external drive that is set to ignore the ownership and permissions.

• Acer repair must taken in charge for better machines!

  I wanted to post nothing but good, because the Internet site support and the phone is outstanding.  But the machine was 3 weeks OLD when I sent... IT has been impeccable. I checked before a bubble wrapped it.

  But I got a new machine that I treated like GOLD for repairs and I got a new back with scratches and live stripped head!

  I have sent down with 2 layers of large air bubbles.  I came back without filling stuck cardboard so that he feels any shock that gets the box during shipping!  Given that the only remedy they did was reconnect a cable... (where people have found is usually not the problem) Ship without filling is a bad choice.

  Then I open it:

  (1) one of the screewheads on the docking station is BADLY Stripped.  USE THE RIGHT SIZE TOOL! GEEZE

  (2) I machine which was keept in a padded case returned with new scratches on the bottom of the keyboard docking station and a space of 2 inches of abrasion on the bottom

  (3) and little paint wear away on top. This comes to the Dock to work on it without good padding on the Workbench.

  The machine WAS 3 weeks old and I treated with care!  ITs rack for me you probably use without filling and work benches are not completed, or clean elements that could scratch the machines.

  It would take me two years to develop this level of damage on a new machine.  Its small, but I take care of my business.  I'm waiting for you also.

  Use the size of the right tool... to small Phillips screwdriver screws of RUIN.

  Cushion transport you bins move since all about machines that you use less expensive materials

  Check that screws and tools out of the workspace if you scratch machines.

  Ironically, they noted scractches surface. As if I write it... I don't get blamed. I know that there are none when I sent it.

  Site support Web has

  Phone support has

  Process of repair and speed (assuming that this correction lasts)

  Care of the machines during the REPAIR C

  Case # so you can frame tech on the use of appropriate screwdriver... [private under the leadership of life]

  Lesson... Photograph every inch of your machine before you send it for repair.

  Sorry for the problems, you have had to repair your unit. This is certainly not the experience we want customers to have with our service centers. I'll take our hand to you tender technical support team to better understand what happened during the repair and to help get your product returned to the State, it is in when you send it for service.

• Lost data after Scan Disk and hardware repair on Windows Vista

  Original title: my system did a hardware fix and my computer is now back to factory settings!  All my stuff is lost...? !

  My computer had a "getting started" questions 2 x in the last 2 weeks, all seemed well, my wife did a restart tonite, and now after disk scans and repair material, my computer is now "new factory", I have no record and it cannot find something else... photos, videos... movies... It's all...? !

  Hello

  1. What do you mean by "new factory"?

  2. What is the brand and model of the computer?

  3. made disc analysis and repair of the equipment is produced after the reboot?

  You can search for files and folders on the computer and see if they are present. If you are not able to find them so you can use your favorite search engine and find for some data recovery software, which helps recover lost data.

  WARNING of THIRD PARTY SOFTWARE: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Hope this information helps.

• System repair & Recovery does not work / Vista Windows Mail won't open attachments sent with PowerPoint Slide Show

  System repair & recovery does not work.  When I use it, it never restarts the computer.  I have left running and went to bed and is still running the next morning.  The SR & R is grayed out and will not open.   When I restart the computer after that it ran all night, a message appears to tell me that I cancelled the operation.  Help!

  I have another problem with Vista Windows Mail; I can't open attachments are sent using Microsoft PowerPoint Slide Show.  The message is: * this file does not have a program associated with it for performing this action.  Create an association in the set Associations Panel.  I don't know anything about computers or the control panel.  How can I fix these problems?  Help!

  Problem with recovery to factory settings or system/process of repair software, contact the manufacturer of your computer.
  It is their software/recovery process, not Microsoft.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  You need PowerPoint or a viewer PowerPoint installed on your computer to read PowerPoint attachments.
  Learn about file Associations in the lower part of this response.

  need .doc or .docx Word or a Word Viewer for playback file extensions, etc, etc.
  .xls Excel need.
  need for .pps PowerPoint

  Here are the download links for free Microsoft Word, Excel and PowerPoint viewers:

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en

  Word Viewer

  View, print and copy Word documents, even if you don't have Word installed. This download is a replacement for Word Viewer 2003 and all previous Word Viewer versions.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=1CD6ACF9-CE06-4E1C-8DCF-F33F669DBC3A&displaylang=en

  Excel Viewer

  Open, view, and print Excel workbooks, even if you don't have Excel installed. This download is a replacement for Excel Viewer 97 and all previous Excel Viewer versions.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=048dc840-14e1-467D-8dca-19d2a8fd7485&displaylang=en

  PowerPoint 2007 Viewer

  Microsoft Office PowerPoint 2007 Viewer allows you to view the presentations of all the features created in PowerPoint 97 and later versions.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  And here is a link to a set of free office of Applications:

  http://www.OpenOffice.org/

  And to set file Associations:

  http://articles.TechRepublic.com.com/5100-10878_11-6172036.html

  How do I... Change file extension associations in Windows Vista?

  See you soon.

  Mick Murphy - Microsoft partner

• Vista: Can I stop/uninstall AVG before you run WU?

  I have an eMachines T3616 with Windows Vista Home Edition, put 2 GB RAM, 120GB HD, AMD SEMPRON 3600 +, Internet Explorer 7.0.6002.18005CO and free Antivirus AVG 9.0.862 upgraded. I don't have a product of firewall-Windows Defender.

  I couldn't update this machine, probably dating from some time in 2009, because after running Windows Update as specified, it hangs during reboot it with fan CPU clocked at a constant high speed and finally stopped apparently by a fail-safe in the material to protect the system against damage from overheating. Only after a long process of repair of the start and am system restore I was able to start using the system normally, even if the problem is exacerbated by the fact that we can not properly keep the room where the computer is kept at the right temperature and moisture.

  I also had problems in the past, when, using particularly heavy-CPU-using applications, even in many cases Internet Explorer, the fan on the CPU at those hours will also work, and in rare cases, stop the system is on top. (I have for the most part mitigated these problems ranging in Power Options and reduce the maximum CPU power, although of course this tends to compromise performance).

  I saw elsewhere that AVG might be the cause of the restart problem, and unfortunately I start other problems ('abandoned operation' error on Web sites, for the most part) that the 'experts' insist only can be fixed by upgrading to Internet Explorer 8.

  If I have to completely uninstall AVG for updating the machine without encountering this problem, or could the anti-virus product just be temporarily disabled before execution of WU?

  Or is there another system problem or hardware I should be addressed?

  I suspect that you see the effects of a long-standing infection hijackware, Bob.

  But since you are now lack more dollars a year of critical security updates, it would be a waste of time (yours & mine) and money (your own) trying to get this cleaned up computer.

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer: http://support.microsoft.com/kb/971029

  VERY IMPORTANT!-online Any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application. [1]

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
  http://www.us-cert.gov/CAs/tips/ST05-007.html

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Wish I had better news for you. Good luck!

  ===============================================
  [1] I STRONGLY recommend that you do NOT install the AVG (or any Norton or McAfee) application next time around! If cost is a factor, I can recommend Microsoft Security Essentials (free): http://www.microsoft.com/security_essentials/default.aspx

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Upgrade Windows 7 to 8 leaves too many problems - is a new installation required?

  I spent literally the last 3 weeks by train to improve our 9 PCs from Windows 7 to Windows 8 and I have an incredible number of problems.

  For example:

  1 updates fail and return to Windows 7, unless all 3rd party drivers are uninstalled (Windows Update drivers are OK) and most of the software that contains services that interact with the material are uninstalled (such as CPU - Z, PC-Wizard, etc.).  Note that the Windows Upgrade Wizard indicates that these programs and drivers are OK (latest versions at least) it becomes an effort of trial and error to figure out what needs to be uninstalled to start successfully in Windows 8.

  2. I moved (using the folder properties supported ' location' tab) download for all users folder in the shared c:\users\public\downloads folder in Windows 7.  During the update the permissions folder become corrupted with the latest user created on the PC Windows 7, ending up as the only user with the permissions to read/write to this public folder.  The structure of NTFS in Windows 8 is damaged at this point and it '' believes '' the public downloads folder inherits permissions from user created c:\users\{last} instead of c:\users\public and is unable to change them.  I had to use icalcs substitute all c:\users\public file permissions manually down to allow other users to access the public download folder.  Check the hard drive (even to force a full audit) does not correct the inconsistent file permissions.

  3. the c:\users\public folder is shared even if a public share is off, but it is shared corrupt (read-only, but no remote users can actually access it and cannot be modified or deleted).  Change the 'sharing public folders' option has no effect.  Same "net share" may not change or see even the share of existing corruption.  I'm not able to create a sharing of this folder (results in an error message), or delete the existing share.  This problem is present on every PC, I've updated so far.

  4 family Safety is damaged and unusable.  Windows Live Family Safety has been one of the applications that caused the upgrade fails, then it has been uninstalled directly before the upgrade to Windows 8.  Unfortunately, this seems to leave Windows 8 in a State of dysfunction in security for the family.  I've been using an online id to log on to my children and this seems to have enabled temporarily family safety but not totally.  Unfortunately, the only way to make changes is the local PC as the fss.live.com site is no longer synchronizes with any of my Windows 8 PC (if I pass local ID and online, it syncs once).  Also delays no longer work and my children can stay on their PC, as long as they like.  I spent hours scouring the Web for a solution and other that "refresh the PC" or http://windows.microsoft.com/en-US/windows/essentials-2012-release-notes?T1=winlivefamilysafety I have not found a solution (I've not updated the PCs).

  5 Windows 8 apps don't work for one of my children on all accounts the PC but works very well for adult administrator accounts.  I tried everything from wsreset.exe, creation of new user accounts, temporarily making kids accounts administrator, uninstall, and reinstall, all apps, switching back and forth between accounts ID base and online local, etc manually.  Sometimes, that I managed to get re-installed applications to work temporarily, but after an opening session and closing session or possibly another user by connecting on the apps again fail (in failure, I mean it seems they start and then just close without an error message).  Even the app store is messed up for some users, in what he repeats to me it can not load the store, then, after pressing 'try again', it loads only a small subset of the store.  Also when I look at the apps installed (in the store) it shows nothing is installed and nothing is bought (not same mobiles which was installed by the same user on another PC of Windows 8; well on the other PC of Windows 8, they arise).

  6 folder and registry permissions are changed in many places and this causes some games to stop working.  Manually uninstall and reinstall the game solves the problem by opening of also manually security on folders and registry entries.  I assumed that the process of upgrading resets all the folder permissions and registry, but some older software requires write access to the folder 'program files' specific in order to update the configuration files, etc., and the upgrade process breaks it.

  7. any user that office has been moved (using the tab "location" supported in the method properties) has no read access to their workstation after authentication and Windows Explorer will not start (when you click on "desktop").  I had to delete and recreate the users, or manually change the folder permissions.

  8. users where their documents, photos and videos have been moved to a second hard drive (again using methods officially supported in Windows 7) end up with all sorts of issues such as incorrect file permissions, Windows 8 apps do not work until the user is deleted and recreated, etc..

  8. the problems seem to continue to go on and on.  Each day we discover a new broken feature that must be manually fixed one way or another and I lose all of my time to research on the web and try to resolve these problems.

  Unfortunately I still failed to operate Family Safety, nor have I managed to get Windows 8 job applications (more there are many other minor things that are broken, such as some items in Control Panel do not work, etc.) and officials "tips from Microsoft" seem to be "cool PC".  Unfortunately this is essentially a new installation of the operating system, as far as I'm concerned, because previously all installed software must be reinstalled manually.  I tried this on a PC (after saving) and I've always found that I had delete and recreate my children's accounts to get Windows 8 applications work.

  At this point I don't know what to do and how to proceed.  As a 'Christmas gift' we 'bought' Windows 8 for the world and I had planned to take advantage of the $39.99 special and free Media Center/Bitlocker/etc. addition which is available only until January 31.  Unfortunately, the upgrade process has been nothing less than a nightmare total and at this stage, I believe the following will produce:

  1. I need to break down and perform a new installation of Windows 8 on every single PC followed by reinstall all software and reconfigure all the user accounts, family safety, etc.  Otherwise realistically me uninterrupted work on all of this for the rest of the month (something that I don't really have time for).

  2 Microsoft needs to release updates of Windows 8, which allows to improve the level of experience and greatly improves the installation of Windows 8 resulting.

  3. I have abandon on the installation of Windows 8 at the moment, but I can't justify paying $269 - $469 in the future for Windows 8, so we'll probably with Windows 7, until we buy new computers.  I guess another partial option is to buy Windows 8 for $39.99 for each PC and then to later pay another $70 for the upgrade of Media Center/Bitlocker/etc. (currently we use Media Center on every single PC with 3 of our PCs being devoted to Media Center full-time and the rest operating as 'customers').

  Is there any hope that #2 is going to happen or Microsoft 'done' with the upgrade and will continue to recommend a "refresh" after an upgrade to solve problems?

  I've tried a fresh install of Windows 8 on a different partition with 5 of the 9 PC and it went flawless and very quickly (in less than an hour, I had all 5 upwards and running Windows 8 - although without additional software installed, no user accounts configured, etc.) so I know that it will work.  With one of these installs I have experimented with Windows 8 for a few days (and that my children and wife home to test) to confirm that everything seems to work properly, including applications of Windows 8, the installation of some of our software, etc..  Based on this, I think that all the questions that we are experiencing are caused by a routine upgrade of Windows 8 very fragile, not by the base Windows 8 operating system.

  I should also mention, I have backups of the installed Windows 7 original and I tried to restore and re-upgrade several times and even if I can improve things (returning to download default folder locations, additional software uninstall, etc.). I can't get Windows 8 apps working on my children's accounts, nor good difficulty number other issues (such as security for the family, permissions of file corrupted for some software, etc.).  Whenever I try it takes at least 4 hours, so I gave up trying to figure a way to upgrade "functional" at this stage.

  Thank you

  Steve

  I realize that Microsoft recommends customers perform a 'Refresh' on their upgrades of Windows 8 to solve many problems, but it is not a path I am willing to travel. I experiment in the updating of a PC, and as you say this has resolved most of the issues (even if once again, Windows 8 apps stopped working a few days later).

  .

  .

  .

  This resulted in the continuation of the process of upgrading for our family PCs (steps 9 to 33 are the steps in upgrade of base):

  1. Restore our latest backup of Windows 7 (before the upgrade to Windows 8). If still running Windows 7, perform a full backup.
  2. Make sure that the latest virus signatures are installed for the installed Antivirus (Microsoft Security Essentials in our case currently) software and run a full scan of the system.
  3. Download Windows 8 drivers for the hardware.
  4. Possibly find enough disk space to create a partition to restore the existing installation of Windows 7 (which just saved) to. This can be on a second drive or disk manager can be used to reduce an existing partition to create a new partition large enough to restore Windows 7. Restore Windows 7 for the new partition, and then name the new volume with a unique name (for example, TempWin7). EasyBCD to add partition newly restored to the Windows boot loader. Starting system test and make sure that the drive root (usually C:\) uses the new volume (check the drive c. name (this way if Windows 8 does not work you can return to Windows 7 easily.)) Finally, when you do know that Windows 8 is not working properly you can delete this volume). Note on my ~ 8th update attempt on the 2nd PC I was upgrade the upgrade has failed and left the system with a MBR corrupted with no way to start it. The MBR has been so badly damaged that the process of repair of Windows 7 and Windows 8 could not solve the problem. Same bootrec /fixmbr /fixboot, bcdboot c:\windows, bootsec all/force/MBR bootrec, etc. were not able to get a bootable system. I ended up performing a new installation of Windows 8 on another hard drive and then I added step 5 below to my list of upgrade tasks to ensure that I didn't not get stuck like this again).
  5. If the PC contains more than 1 hard drive and they are not all used in a hardware RAID, use EasyBCD to install the bootloader of Windows on the second/third hard disk and configure the boot loader to boot from the hard drive with all the bootable partitions configured (this provides a work around to get the operating system if the Windows 8 upgrade process fails and translates by a unbootable system).
  6. Download and run the tool TDSSKiller Rootkit, GMER Rootkit detection tool, Malwarebytes Anti-Rootkit and Anti-Malware Malwarebytes to make sure there are no hidden rootkits or malware installed. Uninstall all the installed utilities.
  7. Uninstall all software known to cause trouble (both reported using the upgrade wizard, search on the web and attempts to upgrade Windows-based 8 prior who does not).
  8. Once complete scanning, starting test the computer while forcing the BIOS to boot from the disk hard other to make you that there is an available alternative starting method.
  9. Uninstall Live Essentials 2011.
  10. Installing Live Essentials 2012 (this is because they have seen many cases where Windows 8 fails to migrate settings of Live Essentials 2011 properly and leaves you with a dysfunctional state that requires an update of the system for safety of work; Live Essentials 2012 is apparently able to migrate settings from 2011 and 8 Windows upgrade can apparently works with Live Essentials 2012 settings).
  11. Start Live parental controls and run through the configuration steps (without necessarily making changes) to ensure that the settings are migrated from the Live Essentials 2011.
  12. Sign in using each account monitored by parental control and after that the drive stop loading of applications, log off.
  13. Log on with an administrator account and uninstall Live Essentials 2012.
  14. Uninstall all anti-malware and anti-virus software and unplug the network cable
  . If security software Norton has been used, download Norton Removal Tool before uninstalling it and after using the program manager to uninstall, run the removal tool (note that Norton fails to remove certain services when you use the program to uninstall Manager that caused the Windows upgrade process 8 fail on one of our PCs other AV software may have similar problems).
• Activate Microsoft Defender and Windows Firewall.
• Uninstall everything about software and software which includes services that interact with the hardware or virtual hardware.
• Uninstall all 3rd third-party drivers that are specifically designed to interact with the user and if possible only to install the drivers for "Windows Update". If not available, install just the naked driver for the device or leave the unit without a driver during the upgrade process, if it is not critical manually.
• Uninstall the video driver ATI, including the Catalyst Control Center software (even if the driver is listed as support Windows 7 and Windows 8, CCC upgrade breaks and leaves the system with the dysfunctional video settings in Windows 8)
. Allow Windows Update to install the basic video driver only or install manually only the video base by using the device manager driver.
• If all user folders have been moved in Windows 7, move them back to the default locations. For example we moved the documents, photos, videos and office on a secondary hard drive on some PC and these user accounts is damaged because of this sequel to the upgrade of Windows 8. We also move all folders download user to c:\user\public\downloads and this too must be moved to the location of the individual user (c:\user\{user}\downloads) before the upgrade because it causes corruption of NTFS security after the upgrade to Windows 8.
• Perform an upgrade on-site (repair) of Windows 7 SP1 to Windows 7 SP1 to upgrade the operating system in a known and stable state. Note that this must be done with a DVD of Windows 7 SP1 RTM and slipstream not updated media, nor can it be done with a DVD of Windows 7 without SP1.
• If necessary, connect the network cable and install all updates using Windows Update critical update (note, officially, it is recommended that the system is fully updated before you attempt to upgrade to Windows 8, but technical support suggests why a clean Windows 7 SP1 install with a few critical updates which should install automatically if updates to the installer of Windows 8 are enabled during the process) at level).
• Optionally, install the latest Microsoft System (KB947821) tool. If an upgrade on the spot did not it is a critical step, but with the upgrade on the spot, it should be redundant and not required (this tool checks the status of the update of the operating system and makes sure that every file that is supposed to be updated through any installed update is updated. He then sets up Windows Update to install or reinstall incompatible updates may not be correct).
• Installing Live Essentials 2012 (it is not clear if this step is necessary, but apparently the upgrade in-place to Windows 7 can potentially cause of parental control settings enter an inconsistent state).
• Connect the network cable and using an administrator account set up parental controls.
• Log in using accounts controlled by parental control
. Once the disk activity subsides, sign out.
• By using an administrator account uninstall Live Essentials 2012.
• Run a chkdsk /f on the drive system and start-up and restart.
• Connect the network cable (if it is disconnected) and perform an upgrade from Windows 7 to Windows 8 on-site, ensuring that the post-installation updates are enabled during the process and that there is an Internet connection.
• Activate and install the Media Center add-on by using the same key used in the previous attempt to upgrade to Windows 8.
• "Turn Windows Features on / off" enables the Hyper-V instead of Virtual PC and XP Mode (even if Virtual PC and XP Mode have been installed and being used in Windows 7, the upgrade process uninstalls them and does not allow for Hyper-V, which is the replacement of Windows 8).
• Updates by using Windows Update, select all the recommended and the optional updates (deselect everything, you don't want such as Bing Office; right click and hide updates you don't want), click 'Install' to start the download. Allow the download and install updates before proceeding to the next step.
• Install Windows 8 3rd part drivers If Windows 8 specific drivers are available and desired. This includes installing the latest video driver for Windows 8.
• Connect with each user and pass to a Microsoft Account to activate parental control. Open a session out and back in.
• The Bank of Windows startup, click on in the upper right corner and update all installed applications which have updates available.
• Restart the Windows store, right click and select the installed applications. Install all of the applications associated with the Microsoft Account, you already have installed (and want to install). Do this for each user.
• Configure Hyper-V to replace Virtual PC to virtual operating systems.
• Install a previously uninstalled like cell phone software, CPU - Z, EasyBCD software, etc. (as long as it supports Windows 8).
• EasyBCD allows to set up the dual boot or triple (most of our PC have MCE2005 (XP), Vista and Windows 7 on separate partitions or units).

I stressed step 20 above, because the technical support said they find that this step can make a significant improvement in the final Windows 8 upgrade results. Without the Windows 7 upgrade (repair) inplace before the upgrade to Windows 8, he said that they have poor results that require an update of the system to get things to work. By adding this step, step Live Essentials 2012 associated, by ensuring more 3rd third-party drivers are uninstalled, uninstalled all the 3rd party software that interacts with the hardware and all records are found in their locations by default, the upgrade process is apparently much more likely to result in a closing fully functional install Windows 8. Unfortunately, told me that they always have problems with some PCs, even after all the above, and that is why a new installation is always the best approach. They also said that until that antivirus makers improve their compatibility Windows 8 it is better to stick with the software antivirus from Microsoft that is built into Windows 8 and not install any AV 3rd party software.

Anyone have any additional suggestions or disagree with the installation steps above? Although it is a lot of work, if it is, it will be much easier than a new installation and I already spent 100's of hours trying to get Windows 8 to upgrade properly and 100's of hours trying to clean upgrades corrupt I end up with (with only partial success).

I have a total of 11 PC, I tried to upgrade to Windows 8 and so far I have 2 semi-functional updated of (with control parental does not not work and Windows 8 Apps doesn't work is not for non-administrator accounts). For the moment, I restored Windows 7 (reconfigured the Boot Manager to start Windows 7 instead of Windows 8) with the 4 other PCs ended up broke after trying to upgrade to Windows 8.

IT WORKED!

Finally, I updated 2 PCs from Windows 7 to Windows 8 with parental control and applications of Windows 8 works for all users and I didn't have to mess with security of folder or the registry, difficulty missing junctions or mess around with anything to get this working.  In addition, for the first time, I didn't need to perform a refresh and reinstall all software (programs and features shows 187 programs installed to a PC and the other has more than 200).  So far, looks absolutely everything works (even if I did have enough time to ensure that the reports of parental control and all safety features are 100% still works but it doesn't look like it will).

The bad news is that it took 8 hours to upgrade each PC because of the number of steps (compared to the hundreds of hours lost trying to get the previous corrupt Windows 8 updates work properly, it was easy).  In the future, I'll work on several computers at the same time to speed things up.  Upgrading Windows 7 on Windows 7 on-site took several hours alone, but I think that this step is crucial to get an upgrade of Windows 8 fully functional (Technical Support of Microsoft agent I talked to strongly recommended this step and said that it was necessary to upgrade his personal computer Windows 7 to Windows 8 also).

Now I have 9 PCs to go.  For PCs with a minimum software installed and with a rootkit, I will perform a new installation but the rest I'm going to use this procedure.

The next challenge is to get enough key to install Media Center on each of them.

• How can I get Support if Apple said that my serial number is invalid?

  I have a week two old iPad Mini 2 with a bad charger.  The iPad will beep and the load icon blinks when I try to use the OEM charger.  Accusations of iPad very well with other shippers.  I'm trying to start the service online, but when I enter my serial number, it is said that the number is not valid.  I also went through the process of having Apple to find my serial number in my email address.  All connected and he said all the tests were complete, but there is never instructions more to continue the process of repair/replacement.

  I can't contact Apple by phone because he wants my serial number, first of all.

  It is not a problem with a typo error.  I copied my serial number directly from my account Apple ID.

  What can I do?

  contact apple using the link at the bottom of this page and you want to speak to a representative. Repeat until the computer transfer you.

  Otherwise take the device to an apple store and explain that you are unable to make an appointment with Apple due to the automated system designed to make your Apple a memorable experience.

• Starting on black screen (VFD002)

  My MacBook Pro (13-inch, late 2013, OS X 10.11.6, retina, Iris 1536 MB Intel graphics card) has the same symptoms covered by the repair Extension program which deals with the graphic problems:

  https://www.Apple.com/support/MacBookPro-videoissues/

  However, nothing is said about 13 '' models, which is my case. Why?

  Start up my laptop to a completely black screen. I ran the diagnostic test and it seems that there is a problem with the graphics card: VFD002

  It appeared after I closed the lid of my Macbook, sleep in battery mode implementation. When I opened the lid of my MBP display did not wake up from slumber. However, I can use an external monitor via HDMI, but if in SafeMode only (the retina display main black stills and the external screen is flickering when scrolling). In addition, this graphics card problem leads to crash the system.

  I already tried Resetting PRAM and SMS, but in vain.

  It my second time this has happened. The previous one-any return to normal until after a new OS install. But it happened again so reinstall OS X is not a solution.

  More and more users are complaining of the decline in the quality of some hardware components...

  However, nothing is said about 13 '' models, which is my case. Why?

  The reason is that they are not included in the repair Extension program. Follow the options in the process of repair anyway.

• Finder constantly go that have stopped responding

  I have a MacBook Pro (mid-2014 model) under OS X 10.9.5. It was fine for a few years, but there are, all of a sudden a few days Finder suddenly not working properly. She will work for a minute or two vertices, and then it goes completely insensitive. Clicking on anything in the Finder results in a frozen screen will not be updated. Sometimes it empties, sometimes it is just frozen on everything what he showed at this time there, and sometimes, if you move the window around the screen, the Finder window shows the background bits.

  Restarting the computer does not help. If I force to quit and restart the Finder, it works again for a few seconds, but almost immediately freezes again, so I'll have for the Force Quit/restart constantly to get anything done at all.

  I ran disk check, found an error or two (orphan blocks, IIRC) and ran through the process of repair disk. When he was done, he reported that my drive now was going well, but it does not solve the problem of Finder at all. I also found a suggestion that I delete the com.apple.finder.plist file and restart. That did not help either.

  Any ideas?

  Hi cgiauque, please download and run EtreCheck, created by one of his own assistants here in CSA. It is a diagnostic tool that is very useful for us to find problems. It will also give us additional specifications on your Mac. After his execution after the logfile here. It will never contain any personal information.

• Why my iphone 6 s died (charge, turn on or not display the apple logo or no. battery icon after that scheduling the ios updated during the night)

  Can someone please tell me why my iphone 6s has just completely off after/while (im not sure that I was asleep) iOS update? everything was going well with the phone except for a crack in the screen, so I am really confused as to why he died so suddenly just completely? and if it needs to be replaced the warranty would cover this? Help, please

  Hello

  Follow the steps here, including the verification of the charge for debris socket:

  • If your iPhone, iPad or iPod touch won't charge - Apple Support
  • If your iPhone, iPad or iPod touch won't turn on - Apple Support

  If your problem persists, contact Apple support (mail service may be available) or make a Genius Bar reservation in order to have your iPhone verified and, if recommended by Apple, served.

  Your double post indicates that your iPhone is covered by the limited warranty of one year. No one here can tell you if your iPhone would be replaced under warranty (you don't talk to Apple here - it is a community based on the user).

  If your iPhone is eligible and requires a repair material, note that you need to pay for the cracked screen to be repaired by Apple - or possibly for out-of-warranty repairs, if the damage is more extensive.

  • Contact - Support official Apple
  • https://Twitter.com/applesupport
  • http://www.Apple.com/retail/Geniusbar/

• Unchecking Photos in system Pref/iCloud is some thing weird

  I'm back from holiday yesterday with 3 or 4 hundred pictures and proceeded to download - some were videos while they were taking a while.  Whenever I have download large amounts, it slows down my entire Internet to a crawl or makes it virtually impossible to use.  My wife was complaining of not being able to do anything (which is not good news colleagues chaps!).

  By mistake, I went into System Preferences / iCloud and photos not controlled.   Which seemed to fix it for the moment.  Later I went back in and double-checked it and then noticed that suddenly at the bottom of my Photos app, he told me that I was downloading some 14000 photos to the cloud.  I freaked out because this can take forever.  When I have pictures that are not checked in system preferences, he said not that something like this would happen.

  Then, out of curiosity, I went to icloud.com to see if the pictures are here and strangely (to me, anyway), all the photos are here.  So why is it reuploading all my photos on the cloud?  At present, it says I have 12 581 picture to the left to download and I suspended him.

  Any ideas on that?

  Thank you!

  Mark

  Because ICPL seeks total to keep all synchronized devices and because you have disabled the iCLoud/Photos you can make changes in the library of Photos on your Mac while he was off - the only way what ICPL can determine that each thing is to download everything and compare what is on your Mac which is on iCloud - this occurs whenever you unplug the process or repair the photo library. the best way to solve it slow loading is in preferences break iCLoud photo library Photos one day while you are using the internet and the UN-pause after you are done - and keep your Mac awake all night and let run all night - and BTW the upload and check is usually much faster than the initial download

  LN

• Cannot restore my L750-170 Satellite to factory settings

  Hi all

  I have a Satellite Win 7 64 bit L750-170. I want to start the HARD drive partition recovery process, but the option does not appear in the page of rescue under the command promp option.

  I have held down the 0 key, the key F12 and the process of repairing construction, but, alas, no option to start the recovery... See here... http://APS2.Toshiba-tro.de/KB0/HTD1303440001R02.htm

  The last option next to the red arrow... I don't understand that... I have the partition on the disk, just can not access... I suspect that the o/s has been more written... What are my choices?

  Cheers in advance...

  As I see in this document is described clearly that you need to use F8 at startup. If you have the European model for laptop, you use F8 to display the advanced startup options.
  The first option, there are fix my computer. With this option, you should be able to enter the system recovery options and are offered option for installation of HARD drive recovery.

  Please note: this works only if your laptop is always the factory settings. In case you have installed the version of the own BONE this option won't be there more.
  So the question is: what version of the OS is installed on your machine?

  Only way to install original recovery image is to use recovery DVDs, but I assume that you didn't create, right?