Cisco Services

In my view, there is incompatibility between the number of contracts that appear in STC compared to the total number of contracts that I manage.  STC has less than what I have in my SAMT How can I match them? Thank you

After the blog about setting up the EPSC 2.6 by Lynden Price Collector, I deployed the SNTC - CSPC2.6.1 - RC1 - August 20, 2016, with size MB 2060,17 OVF10.ova and everything is fine.  When you install the installments of 2.5 installation file, it re

SNTC portal has a strange behavior: -Admin white dash -Summary of the inventory information about devices but everything is empty -Able to download a current ratio and loans received by e-mail however my reports is empty Any suggestions for investiga

I would like to know how to remove the old devices (disused) from the list of devices managed on version 2.2?

Hi all I have encountered a few problems recently, and today I discovered that there is no disk space on my collector. I'm not an expert on Linux and I would like your help. As a result, the impression: [[email protected] / * / ~] # df hSize of files

Hello world I was wondering if there is a way to integrate the Cisco Firesight device in the Smart Net Total Care Portal. Thanks in advance for any answer about it.

Hello I try to update access internal users via CSAM and can not get the BCMS to function once I click in to update a user internal... I tried in IE, Firefox and Chrome.  Any suggestions? See picture attached.

Hello I have questions accessing the collection. The collector is running for about 3 weeks with no problems. Yesterday, one of my admins restarted vCenter (5.5), and since the restart, I was not able to access the collection through the site or thro

Hello When I run the inventory collection delta report I see that some of the devices have been removed. What exactly is compared during the report generation? Is - this s #, name of host or IP address or maybe all the information? What happens if th

I am trying to troubleshoot a problem described in https://supportforums.cisco.com/discussion/12927451/unable-login-cli-cspc download of inventory is a failure and I want to confirm that all Cisco servers are available and listed in the hosts file. W

My smart-net-total-care portal does not show inventory and Segments see the other admins. Our "Managing Director" has installed a collector who submits an inventory of our company on the Smart-Net-Total-Care Portal. When I log in to see the informati

I hope someone can answer my questions below. 1. when an address site says "Site review needed", whatever that means and how is it resolved? 2. What is the contract double job with article detail? 3. in case the address of the site for a device will

I get the following error when configuring a Director of several browsers. I also cleared my browser cache.  Any ideas to go beyond this issue? "We encountered an error while processing your request. Please refresh this page or try again. »

Hello I was not able to collect successfully with our wireless LAN controllers.  SNMP and SSH work correctly and one set of very limited data are collected, but he did not provide the AP inventory which is necessary in order to obtain these WAP porta

Hello When I run 'show ip' to the collector console, I noticed there are 5 configured DNS servers. But the two servers as I entered during installation are #s 4 and 5. What are the other name servers and it is desirable or possible to change the orde

Our SmartNet Online site is still stuck in the 'treatment' for 2 months.  We are not able to download the new data. Status in processHIDDEN customer nameName of the inventory UPLOADID of the 759328052491 collectionEnd processing time 0N-NaN-NaN a 12:

Hello I would like to know if there is a way to import contacts from Outlook to Jabber? I know there is a way to import using the xml file, but how can I import contacts from outlook to the xml model? Thank you Gilad Darshan

I will try to create new realities on CWW, but cannot, the menu is disabled, I'll open almost 5 cases and no one still active and with the solution. could you help us? our BCC is WebRedes_EIRL Best regards

Hi all We have problem with cisco service contract database, we make our content server RMA and they send a new SN, it now and when we use that SN new little mount later they said the contract of service not available, when I check again in service c

Hello I built a CCW order for ' Drive to 9' for a client with upgrade active of the UCS of 6.1 to 9.1 and I'm going to use the license "bump upward" for 264 existing users. "  Where UCL becomes BE - UWL. I am also adding 209 new BE - UWL licences in