Product platform of change
On November 28, I made the purchase online below.
I asked the Italian version for MAC, but the system has released the Windows version of the software that I can not download because I do not have this operating system.
The same day, following the instructions of the site I made reports
How can I get the call for the replacement of the product with the Italian version for MAC?
Thanks for the support
Number: # AD005704452IT
Ordered products:
Adobe Photoshop Elements 13 & Adobe Premiere Elements 13 (Windows), Italian
Customer Support Portal
Marco Baldini, Via Gabriele of Annunzio 94, Firenze - Italy
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Make sure that you use photoshop elements (and not the first) serial number.
If you are sure, contact adobe support still via chat by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
Explain that your serial number is a failure for the EP 13 when you use the setup of mac file and ask if you need a serial number different than the windows.
Tags: Adobe
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