View 5.0 upgrade cannot connect through security on PCOIP server but RDP works very well

We have improved the sight of 4.6 to 5 and we are no longer able to connect through pcoip via security server. When you connect remotely if you select rdp everything works fine, but pcoip goes to a black screen and then return and error message of 'the connection to the remote computer is done '. Everything worked well in 4.6 before the upgrade and no settings have been changed. Any help would be greatly appreciated... Thank you

Just had this problem, same solution, external IP had changed its internal IP DMZ, it switched back - totally fixed.

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