PS CC and CC Desktop - attn:Ashutosh Nigam update problems

I have two problems.  Creative Cloud Desktop said there is a new version of it, and when I try to update, the Adobe installer seems to go about 80% of the way and then stops with the following message:

1.png

I can't open the creative office of cloud, that, when I do, it tells me:

2.png

If I stop, it closed the office and if I try to update, it fails to install as above.

When I tried to update PS CC, using the update help in PS (14.2 x 64 v), he said that there are two available updates, for CC and CC (64-bit).

I tried to install both, when he asked me to close the PS, which I did, he got up to 99% of the installation of the first update and then he left with the error:

3.png

As it was reported by others, the target error log file to simply said:

Adobe CSXS Infrastructure 4
Failed installation. Error code: U44M1P7

Following the advice of Ashutosh Nigam in another post, I him sent the installers and the AAMUpdater files.  If I have to send them to someone else, or you need additional information, please let me know.

I hope someone can help me solve these problems.

TIA.

@Bearspa,

Please check your email for the resolution.

Kind regards

Ashutosh

Tags: Photoshop

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