PSC 1600 all-in-one does not print because of false paper jam

The printer will print not a WORD doc due to a false paper jam.  It will print a scanned doc that proves that there is no paper jam. The document remains in Quebec, and when I click on the printer icon, and open the folder it says "paper jam".   How can I get the printer to recognize that there is no paper jam?  Operating system is VISTA.


Try to uninstall and reinstall your software. Before you do, try to restart your computer and try again to print.

Tags: HP Printers

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