PSE7 backup/synchronization fails

Hello

Backup/sync no longer works on my PSE7 catalog. I used it for over a year, it has just started this month. I have some new pictures to download, and a bunch that just need to synchronize again due to a minor change (I renamed the Windows folder, they are stored in).

When I run PSE7, backup/synchronization starts. After about 20 minutes, he died. Icon (two arrows) element becomes black. No images synchronize or transfer during this period. Icon in the toolbar State Windows sys goes.

What backup/synchronization starts, I can see in the Manager of tasks as PhotoshopElementsSyncAgent.exe

PhotoshopElementsFileAgent.exe are running. Once it dies after about 20 minutes, the PhotoshopElementsSyncAgent.exe stops running.

I bought a 40 GB of storage on photoshop.com, and I used 32GB.

I fixed, indexed, optimized my catalog.

I uninstalled Photoshop Elements and reinstalled

Photshop.com, I can use Photoshop Express to upload a photo in my library

I created a new catalog and uploaded a few photos without any problems, so it must be a problem with my catalog or synch db?

I don't get any messages about warnings or conflicts.

I'm in PSE 7 on Windows Vista SP2. I downloaded and installed the patch 703. Now when I select "check for Updates" I get a message that there are updates available. However, when the process starts, it stops and then said "there is no update available."

I checked my diary of synchronization, and it says there are errors. The first section says:

Info [20101024T 092858] : SyncEngineCore:Sync Init: sleep between synchronization cycles [300] seconds

Info [20101024T 092858] : SyncEngineCore: starting the new Cycle of synchronization...

Info [20101024T 092858] : AmocParticipant: initialized database sync

Error [20101024T 092858] : error initializing error staus EMSParticipant:Database: 32

[20101024T 092858] Debug : EMSParticipant: unplug error checking

Info [20101024T 092858] : SyncEngineCore: checking disconnect timeout: timeout is::7200 min

Error [20101024T 092858] : error initializing error staus EMSParticipant:Database: 4

Error [20101024T 092858] : SyncEngineCore:Error notification of synchronization error timeout.

Error [20101024T 092858] : error initializing error staus EMSParticipant:Database: 2

Error [20101024T 092858] : error initializing error staus EMSParticipant:Database: 128

Error [20101024T 092858] : error initializing error staus EMSParticipant:Database: 256

Error [20101024T 092858] : error initializing error staus EMSParticipant:Database: 64

Info [20101024T 092859] : SyncSystemTray:Network change detected: connected

Error [20101024T 092859] : error initializing error staus EMSParticipant:Database: 8

Info [20101024T 092859] : EMSParticipant:EMS user account [[email protected]] LOGIN succeeded!

Info [20101024T 092859] : EMSParticipant:Sleep between synchronization cycles the value [600] seconds

[20101024T 092859] Debug : AmocParticipant: fixing amoc catalog

...

The last section says:

Info [20101024T 093725] : EMSParticipant:Time set off to find the tag info EMS: 35257 milliseconds

[20101024T 093725] Debug : EMSParticipant: getting the tag changes side EMS!

Info [20101024T 093728] : EMSParticipant:Time up calculation of the ems changes side tag: 2854 milliseconds

[20101024T 093728] Debug : EMSParticipant: getting the tag changes side EMS DONE! Count: 138

[20101024T 093728] Debug : EMSParticipant: getting the media changes side EMS!

[20101024T 095356] Debug : EMSParticipant: had full Active Server list...

Error [20101024T 095359] : SyncEngineCore:Unknown Faliure, abandoning Loop Sync...

Info [20101024T 095359] : SyncEngineCore: post of Message Quit to the main Thread.

Help please!

Thank you. We got the syncdb. A technical support person will work with you to resolve it.

Tags: Photoshop

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