purchase creative cloud issues

Similar Questions

• I just purchased creative cloud. What is the first step I should take?

  I just purchased creative cloud. What is the first step I should take?

  I'm unable to download the apps and I don't know why. I thought it had something to do with me having the prior consent of the trial, so I advanced and deleted. And I can not even download applications. Am I missing a specific step in all of this? I was under the assumption that when I bought the creative cloud, it would be a kind of command prompt to install the program (the way adobe works normally) then I would be able to install applications separately.

  Hi Poe7,

  Welcome to the community & thank you for being the Member of creative cloud!

  The first thing is to download Creative cloud desktop application that will help you to download all the available applications, go to https://creative.adobe.com/products/creative-cloud and download it.

  One time downloaded, launch it and select any product to start the download/installation of the app.

  Thank you!

  Ankit

• Adobe Creative cloud issues after passage of payment method

  I just changed the cards to use to payments so that I could continue to use Adobe Creative Cloud, but for some reason, all my apps appear as tests only. What can I do to Exchange my full apps? It would seem that it is a big mistake, because I already paid for Adobe Creative Cloud and all applications in the package.

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Adobe Creative cloud issue to download applications

  Adobe Creative cloud question to download the apps. Please find attached the below error message:

  We are faceing in woendow number 7

  

  Hello

  On the issue of error in download, please see the following forum topic.

  https://forums.Adobe.com/thread/1156604

  I hope this helps.

  Kind regards

  Sumit Singh

• A question to purchase creative cloud

  I am currently a student and I'm becoming a Graphic Designer, because of this I wanted to get Photoshop. My father also needs Photoshop and he is a professor for photography at a University and forced him to work at home. I was wondering if we bought the version student/teacher of the plan we both would be able to use it? I am on a Windows computer, and it is on a Mac.

  The license allows you to install and activate on two computers, but the license does not allow sharing

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

• Lightroom 6 and Creative cloud issue

  I was enrolled in the plan of creative cloud and I decided to upgrade and buy 6 Lightroom. Well I uninstalled everything and installed 6 Lightroom but this CC continue to flow at the beginning initial upward! What gives? I am frustrated beyond!

  See this link on how to serialize a CC version to make a stand-alone version:

  How to convert a trial CC 6 Lightroom Lightroom

• I just purchased Creative cloud for teams, but I can only download paths. Do I did wrong?

  I ordered creative cloud for teams, and in my account, status says "your order is being processed". Now I can install creative cloud app, but no desktop applications.

  I ordered the wrong thing or should I wait until my credit card has been accepted?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Purchase creative cloud, but shows test mode

  Hello

  I just bought creative cloud yesterday.

  With Windows, everything works fine, but when I want to install apps on my Mac, appears in trial mode.

  In both cases, I use the same adobe ID.

  What is going on???

  Help, please!

  Thank you!

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  It could be useful!

  Rayyan

• Creative cloud issue.

  Is it now impossible to install versions of the creative cloud CS6? My computer can not handle the new CC versions.

  Hello

  Please follow the following link to install the creative cloud CS6: download and install Adobe Creative Cloud applications

  Kind regards

  Shipti

• Can not register CS6 Fireworks with newly purchased creative cloud

  Hello, hope someone can help. I'm having a big problem you are trying to start using Fireworks CS6 on Mac (version 10.7.5). Please forgive me if this topic has been raised elsewhere, but I can't seem to find it.

  I just bought a creative and downloaded of the CS6 Fireworks cloud subscription. I was using before CS6 of fireworks as a test just now. When I now try and start the application the following is happening (see screenshots below):

  (1) a screen comes on Adobe Application Manager saying "trial has expired" with a single button that says "this software license.

  (2) sign-in required with adobe ID: I click on connection

  (3) third screen says "creative cloud is now allowed for" my e-mail address. Click on continue

  (4) goes back directly to the screen 1

  

  

  

  Any help would be great, thanks in advance.

  Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help

  - and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  - and the "loopback" https://forums.adobe.com/thread/1504792

  or

  Online Chat Now button down for the Activation and the deactivation of the problems can help

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

• Just purchased creative cloud

  So I just bought cloud creative and for some reason I'm not able to download it! Everytime I try I am asked to pay for it, once again! Someone has to do something for me now or I "a refund!

  Connect you or activation errors. CS6 CS6, CS5.5, Perpetual subscriptions

  Mylenium

• After expiration of the free trial and purchase creative cloud membership programs still will not open

  I get "trial has expired" even though I bought the composition of cloud about 3 weeks ago.  I did chat with someone that had me take off my cache, which worked for me running Photoshop, but not for Dreamweaver.  I installed a patch for the download manager that were not as successful.  I have installed and uninstalled several times without success, and now have a project due Thursday!  Help, please!

  Connect you or activation errors. CS6 CS6, CS5.5, Perpetual subscriptions

  Mylenium

• Purchase creative cloud as a CIO

  I work for an organization that has recently obtained the status of IOC (incorporated charitable organization) - I would like to know if there are reduced rates for organisations with charitable status?

  Hello

  Please see non-profit organizations

  Hope that helps!

  Kind regards

  Sheena

• What happens to my Lightroom presets on my version purchased, autonomous if I switch to creative cloud?

  I am owner of Lightroom, but just purchased creative cloud.  If I uninstall my purchased Lightroom version, then install the CC version, I'll be able to access all of my presets?  I have quite a few presets, free and purchased.  I'm afraid to lose.

  Nothing happens to them. Creative cloud uses the same catalog and presets, only the licensing has changed.

• How to install creative Cloud in my laptop?

  I'm a customer compared to the creative clouds, I read that I can install apps in my office and my cell phone. But how can I install in my laptop? I could install the free trial only.

  I need the same programs that are in my office. How to do?

  Thank you very much!

  Isabela.

  Yes, you can activate subscription creative cloud on both machines however, you cannot use both machines at the same time, check point 1.1: http://wwwimages.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-2015 0407_2200.pdf .

  If you purchased creative cloud subscription, please make sure you use good Adobe Id to connect to the creative cloud app.

  You can also try the following help documents.

  1. https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  2. https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html