Question - Error Message - OfficeJet 4500 OSX 10.9.3 - HP Office G510g scanning

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  I see that you are having problems of scanning. I'd be happy to help you!

  Before we begin, I have a few questions.

  Are you connected wirelessly or via USB?

  You have problems, make a copy?

  I would first suggest off your computer and perform a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

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  I've included a link with some troubleshooting steps that may solve this issue for you:

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