Similar Questions

• How to assign a creative cloud license to a user name

  How to assign a creative cloud license to a user name? I can't get through to anyone useful adobe - they are all very polite but not very useful. Adobe are all to take your money, but not for providng any service.

  You have not provided enough information, if you have a mind-specific agreement.  Otherwise, sign this user for their own subscription and organize the system of payment for them.

• Creative cloud license keys expire?

  I have a creative cloud license key, and I wanted to know if it will expire

  ... is it not logical that the key is available as long as the subscription is paid?

• Question about creative cloud "individuals".

  Hello!

  Question about creative cloud "individuals".

  I'm a single trader working in Russia. I have an advertising agency. Work alone.

  Issues related to the:

  1 can be installed on 1 computer and use creative cloud 'Individuals' for commercial purposes?

  2 will. what documents I receive after payment?

  3. under what conditions, the required version of the '' Business. ''

  lol at communincate with the support of adobe:

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I have a creative cloud license installed on an old mac, how can I transfer it to a new machine?

  Hello everyone,

  I have a creative cloud license installed on an old mac, how can I transfer it to a new machine?

  Hello Claudio,.

  Adobe explained here, in this way: https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html > disable an app > one license for Adobe software allows you to install an application on two computers.

  Better you charge down from a trial version of Adobe server and change it after that in a "real" version

  If you do not need your 'old' computer, you should really disable. However, it is not necessary.

  Hans-Günter

• Question about my software Adobe creative cloud license

  Hello

  I'm Anne of Flex. I use a software for creating cloud licensed by Adobe for the past 2 years in my organization. I changed it recently my laptop and I tried to download and install the software to create cloud in my new laptop, but its just download the trial version. I don't get the solution for this.

  Thank you

  Anne.

  Hi Anne,.

  If the software displays as trial might be a problem connecting to the activation server. Please check: Advanced solutions to errors in connection with Adobe Creative Cloud and Creative Suite applications

  Good luck!

• Ten Questions about creative cloud

  1. What happens if I said PS CS5, get Creative Cloud and as PS CS6. Can they exist independently?
     (Apparently not by discussions)
  2. If I am 'offline' (no internet access) is it true than in as little as 7 days all my cloud under license applications will be revoked even if my monthly subscription is up to date?
  3. Same question #2, but what happens if my subscription is annual?
  4. Is it true that the entity license experiences 'degradation' and when that happens I am not able to install software or activate my licenses?
  5. If I have to stop creative cloud, what will happen to my applications fully licensed (see question 1).
  6. Is it possible to do a 'box' installation and the license through creative cloud (assuming a recent version of the software?)  If so, which installs box is currently supported?  (Why would I do this? Because recent versions are available AND it saves me a lot of download).
  7. Where is kept a list of flaws in Adobe software?  And more specifically Creative cloud?
  8. If an update to a product of cloud was released I need to update my installed copy?  Can I install and use multiple versions of the same software?
  9. Is it true that you are trying to use creative cloud with a previously installed The Evaluation Version may break my licensed copy?
  10. Is there a 'throat to choke"when things go wrong - or any web support is based only?

  1. what happens if I said PS CS5, get Creative Cloud and as PS CS6. Can they exist independently?

  Yes they can coexist. As you point out some customers have had problems. We work with clients to solve problems.

  2. If I am 'offline' (no internet access) is it true that in as little as 7 days all my Cloud applications licensed will be revoked even if my monthly subscription is up to date?

  By cloud FAQ creative here http://www.adobe.com/products/creativecloud/faq.html under General information on the answer to the question I need a continuous Internet access to use my Creative Suite applications? the provided anwer is: 'because your Creative Suite applications are installed directly on your computer, you won't need Internet continues to use them on a daily basis. However, you need to be online when you install and license your software and at least once every 30 days thereafter. The software warns you when you connect to the Internet for a license status check. "The control of license status has a period of 7 days. If you just need to check in once every 30 days.

  3. same question #2, but what happens if my subscription is annual?

  The same answer as above. You should always check in once every 30 days.

  4. is it true that the entity license experiences 'degradation' and when that happens I am not able to install software or activate my licenses?

  I don't know where you picked up the quote of the word 'degradation' but it is the language used when the site has a problem with many customers but is not completely unavailable. If the website goes down or has a degradation of service we work very hard to get back there as soon as possible. But yes this could affect your ability to install software or to activate your license.

  5. If I have to stop creative cloud, what will happen to my applications fully licensed (see question 1).

  Stop your subscription to the creative cloud will not affect a perpetual license (using a serial number) that you have installed.

  6. is it possible to do a 'box' installation and the license through creative cloud (assuming a recent version of the software?)  If so, which installs box is currently supported? (Why would I do this? Because recent versions are available AND it saves me a lot of download).

  Yes. The known problem you may encounter, is that Adobe Application Manager will still install next to a program that you have installed DVD or electronic software download.

  7. where is kept a list of flaws in Adobe software?  And more specifically Creative cloud?

  There is no list of vulnerabilities kept anywhere. If a customer reports a problem that is a bug study us and then solve the problem. If the problem is less of a priority, it can take awhile to fix. And Yes, I can understand where different people can see a problem with a different priority. Employees are also test the software and services through automated and manual process and fixing the issues that they are.

  8. If an update to a product of cloud was released I need to update my installed copy?  Can I install and use multiple versions of the same software?

  You will not be able to install multiple versions of the software using the creative cloud subscription, but may have installed older versions that use a perpetual license. Once again in the FAQ of creative cloud under product updates the issue when an upgrade to a desktop app will be available in the creative clouds, do I have to install it? said 'no. You should not install any new version of the desktop software available in your membership. You also have the option when you install an upgrade, if you choose to do so. You can continue to use your current version of the product for a full year after that the subsequent version is released. »

  9. is it true that you are trying to use creative cloud with an already installed Version of the trial may break my licensed copy?

  You must uninstall the previous beta versions, that would be true for those who have tried the betas Muse and Photoshop. If you don't pass the free trial of 30 days to a paid subscription so no uninstall is necessary. Simply log in with your Adobe ID and your subscription will work.

  10. is there a "throat to choke" when things go wrong - or any web support is based only?

  By the Designer FAQ Cloud under the heading Service and support the question are service and support included with my membership? says "you get the same service and support with your membership you would get under the regular purchase for the same product model" which provides a link to http://www.adobe.com/support/programs/. In addition, you can post on these forums and also an email used when they provide an email. Everyone in the forums can send me an email at [email protected] and I'll help you to answer a question or solve a problem. I encourage people to post in the forums first so that everyone benefits to see the question and the answer posted.

• Cannot uninstall older versions of (pre creative Cloud) of Photoshop and InDesign

  I have older versions of InDesign and Photoshop sitting on my laptop, with their license has expired, but everything I try does not work. The option "uninstall" in Applications > utilities > Adobe facilities said "your met... uninstall problems." "and I stopped and restarted my computer twice.

  Everything on the site Web from Adobe talking about Cloud creative products is uninstalled, but how we old things software that creative cloud? Mine have been installed in 2012.

  Yes,

  And if you and your boss use the same license, which is a gross violation of the LICENSE agreement.

• Creative cloud / license number of the company

  This just happened to me this morning. I'm on a license of the company on several machines. I use a free account of Creative cloud just if I can synchronize my preferences and project files to the cloud. I did it for the last 3 years with no problems. Even though the creative Cloud Desktop application shows the installed applications are testing the license of the company that replaces the open apps and will work perfectly. Until this morning, for some reason, one of my habit of machines let me open the applications because the trial failed. I have not installed or changed anything in the month so not sure whats going on. Please advise!

  To use services such as CC libraries, you must be login with an Adobe ID (or the ID of the company/Federated) with "User name".

  These services cannot be used with a serialized installation.

  Unfortunately, the behavior you report is exactly what I expected to see. There is no way to easily switch between the two means of law.

  If you are concerned to ensure that students can not connect and then I'll make sure the CC Desktop App is removed or not included in the package when it is deployed.

  Uninstall the Adobe Creative Cloud desktop application

• I'm looking for my creative cloud license number

  Where can I find my license of creative cloud? I found a former serial number for my older lightroom, but specifically want the cloud creative license that does not appear under my "plans."

  Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.  Creative cloud subscribers use their adobe ID to activate their programs.

  Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud

  Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.

  the desktop application gives you access to the cs6, cc, cc 2014 and cc 2015 apps.  and probably more in the future.

  If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• How can I add additional seats for my creative cloud license?

  I need to add a few seats in my account of creative cloud... I hope I don't have to separate email addresses for each seat. Is there a way I can do it and still pay $10 / month per seat? All I need is photoshop!

  Thank you!

  For Creative Cloud for teams this page gives instructions for adding new licenses https://helpx.adobe.com/creative-cloud/help/manage-teams-membership.html

• Creative Cloud license paid, but as free watch

  Hello

  I bought my creative license cloud of 12 months on June 2015.

  But my account (< deleted by the moderator >) Watch always as 'free membership of creative cloud' to date.

  

  When I tried to install apps from creative cloud with my account, it shows I'm in trial period.

  I bought previously also the other 12 month subscription to my account (< deleted by the moderator >) and it must have demonstrated "creative cloud membership (one year prepaid)".

  

  I contacted customer support via chat twice and they confirmed that I indeed made the payment on June 2015 (I always kept the State Bill and credit card). Was told that the technical team will fix me in 2-3 days, but I still receive an email to tell me the correction.

  If anyone in this community may be able to help me solve this problem?

  Thanks in advance.

  Hello

  Maybe you are subscribed under any other Adobe ID.

  Try to disconnect and connect with the different Adobe ID.

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Problem with my creative cloud license

  Hello. I bought a map of photography creative cloud and I installed the programs, but after a few days photoshop says that the trial period is over and I can't use it. It's like its not validate my license. I work with programs and I have to use, why if I pay for the plan, it says the trial period?

  Reference: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• Sign in question with Creative Cloud Desktop App

  Error

  There was an error with this action. Try again later.

  03609ef9-3083-48b3-B374-035f743103c7

  It seems like you get a white screen after the signature, try the following steps:

  Close the application of Creative Cloud runs.

  • Navigate to the OOBE folder.

  Windows: [System drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
           Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  • Rename the file opm.db in opm_old.db
  • Launch of creative cloud

  Please make sure that you enable the folder options show hidden files.

  Mac:

  Iles.html http://helpx.adobe.com/x-productkb/Global/Access-Hidden-User-Library-f

  Windows:

  tensions.html http://helpx.adobe.com/x-productkb/global/Show-hidden-files-folders-ex

  Please let me know if there is still faced with the question

  Thank you!

  Ankit

• The machine - Creative cloud license number

  How many machine can use the cloud creative license?

  Hi link Strifer.

  You can install and activate creative cloud on two computers desktop applications, regardless of the operating system, for the individual associated with the composition of the creative cloud. See the page of the product license agreements for more information.

  Kind regards

  Romit Sinha