Questions about updates blackBerry Smartphones

Similar Questions

• 10 Question about 10 Blackberry Smartphones BlackBerry

  I looked for a new blackberry, and I really like the specifications and the camera for the Q10.

  But I tried the new OS for Blackberry 10 to my mobile phone operator, and I really don't like the gesture-based interface.

  I wonder if it is possible to buy a Q10 and then downgrade to an older OS - like maybe OS 7 or 6.

  Help, please

  -A dedicated Blackberry user

  I have already answered in your other thread. There's no option to downgrade from OS10 on Q10.

• Questions about contacts blackBerry Smartphones

  How can I remove all contacts from the phone on my Bold 9780?  I saw that options to remove the entries of single, but not all in the list.

  I have found under contacts, e-mail, phone, facebook entries.  How can I configure contacts to show only phone contacts?

  You can delete all contacts at once using Desktop Manager.

• Update blackBerry Smartphones BlackBerry Device with Mac

  Hello

  I have three questions about my BlackBerry "BOLD":

  1.) as a Mac user I want to update my device software. However I don't find this function in the BB Desktop Manager for Mac. Any advice?

  2.) I need to add some languages like Chinese or Japanese to my BB "BOLD". How?

  3.) is is possible to download pictures on my BB? Ideally in a size reduced?

  Thanks for the help!

  .Exe files are for installation on a Windows OS. You will not be able to install using the latter on a Mac OS. The BlackBerry Desktop Manager for Mac uses WebSL which connects to a server to find the latest version of the software provided by your provider of wireless to your device.

  If you notice that the Chinese is not available, it is because your wireless provider did not in the package. You can contact them for more information.

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones/application through desktop bb software software

  is it ok to update software of bb? How long does take to update the applications or the software?

  Yes, about an hour.

  Use the BlackBerry Desktop Software on your computer, make a backup of your BlackBerry smartphone, first.

• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• Frozen to the software update blackBerry smartphones

  I have a Blackberry Curve 9360 and it is frozen all by doing an update of the software (progress overall backup 13%).  It has been like that for the last two hours.  I tried to take out the battery, but it just goes back to the same screen when it restarts.

  Can anyone help please?

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones the my OS

  This morning I tried to update blackberry OS settings. I went into settings > device > software updates and choose the option to update the latest OS OS for my BB Curve 9360. However, it is now stuck on 11% BACKING UP a said was like this throughout the morning from 08:00. and the notice said that the fone will be inactive for only 2 hours. someone please help urgently as I am waiting for urgent appeals that I can't afford to Miss

  Hi Lemii_Loco

  Welcome to the BlackBerry Support Community Forums

  Personally, NEVER above the Air software update .the are a few suggestions for restore you your device from this situation:

  Credit JSanders

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Updated blackBerry Smartphones more recent BBM surveys

  I received a notification of the world BB app there is a BBM updated and installed the latest version. But I was not able to install the last world of BB. Now, I'm not able to use BBM as he continues to ask me to key in my BB pin and when I do, the message is "the server is not available. Don't know how to solve this problem and cannot use BBM now. It is very annoying. Help, please!

  Hi MaeKan

  On BlackBerry 7 devices, BlackBerry ID is deeply integrated into our device, this is the main key for many applications on your devices. On your device Homescreen go to Options > device > BlackBerry ID > press the Menu key > click on Check for Updates if updates are available, if it will download on your device.

  • KB23716 : What is a BlackBerry ID

  Like you have several problem with your device, please try these steps in a sequence:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the maintenance book for the e-mail account to BlackBerry Internet Service from the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Once you did try BBM to see if it allows access. Or perhaps reinstall the BlackBerry Messenger application using the same method as mention earlier.

• UPDATE blackBerry smartphones

  Hello

  I have 1 notification update of my black berry 9790 so I confirm to update and when the update starts my stop from phone to 18% for a long time, then listening off and it starts the installation now, he was arrested at 11% and I am not able to do anything with my phone. Can you please help to solve this issue.

  Can't wait to hear from you soon

  Thank you and best regards

  ELIJAH

  Hi eliet

  Welcome to the Forums of the BlackBerry Support

  There are two methods for recovering for you to try:

  (Credit JSanders)

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Data not updated blackBerry Smartphones when inactive phone

  Hi all

  Recently, I removed my main of my device e-mail address while he is on vacation.

  I just put back it, but now I find that data (emails and BBM) are not updated when the phone was in bag for awhile.

  If I put myself in response to or sending emails or BBM of unit all starts update again and all emails in circulation and BMMs come out at the same time.

  Everything working the normal flow is restored, but after being in the Pocket for awhile everything stops again.

  Any ideas?

  I noticed the problem when I started getting these archaic messages called SMS asking me why I do not answer to my BBM... naturally the idea of not receiving them is scaring me senseless!

  Kind regards

  Erik

  Hi and welcome to the forums!

  We need to know what version of the software on your device.

  Check the version of operating system of the device, and then use the correct steps to register your device. Basically, you refresh your network connection and the software to control the connection on your device.

  Thank you

  Bifocals

  KB23393 How to check the version of the BlackBerry Device Software installed on the BlackBerry smartphone

  KB00510 How to register a BlackBerry smartphone with wireless network

  KB02141 How to reset a BlackBerry smartphone

• Question of battery blackBerry Smartphones

  My Blackberry Storm 9530 has been dead for over 4 years now, but my other phone broke and I want to use it again. I knew that it would of course be completely dead and when I connected it to my computer, it gave me aka 10 second red light and then gave me a loading icon. How long until what he will be charged enough to the point where I can use it?

  Hello and welcome to the community!

  Behavior of the charge BlackBerry smartphone
  http://www.BlackBerry.com/BTSC/KB18223

• Update blackBerry Smartphones BlackBerry OTA private question,

  Hello

  I bought a unlocked version BlackBerry Priv at & t
  Now use it on Airtel sim,
  Am not able to upgrade the operating system over OTA whenever I need to reload the entire operating system to upgrade to the new version.
  How to get the ota on my device updates.

  Kishordeepu wrote:
  Hello

  I bought a unlocked version BlackBerry Priv at & t
  Now use it on Airtel sim,
  Am not able to upgrade the operating system over OTA whenever I need to reload the entire operating system to upgrade to the new version.
  How to get the ota on my device updates.

  Hi @Kishordeepu

  To bookmark this KB > http://blck.by/1UjMpiZ

  To work around the problem, you can update manually via this page (first backup) > http://blck.by/2bFsz0i

• To update blackBerry Smartphones or not up to date - that is the question...

  I'm really confused.  I just got a replacement Tour from Verizon.  On several occasions, when I am connected to Desktop Manager v5, a list of the updates appeared.  However, I didn't do the updates at this time. Now, when I log in, I get the message that I don't need updates.  The version on this phone is v4.7.1.40 (Platform 4.1.0.40).  Should I update?  If so, what is the best method to do so - since the Verizon site or the Blackberry site?  I'm a bit wary since the last time I did the update of the os, I almost lost everything on my phone.  So, I hope I have the last version/patch, etc...

  Also, I have internet download manager, which includes my downloads.  Is that going to be a problem - not updated must be done via the Desktop Manager software?

  Thank you.

  Liz aka tilly

  Bifocals,

  You have been very helpful once again.  I does not level up to what Verizon offers it or I'm having a problem making do if necessary.  Thanks for the useful JL-CMDR link - I'll upload that I do an upgrade my computer in the case.

  I am a mental health professional and that you accept that Hamlet would be much better with the Blackberry - it's better than antidepressants.

  Liz