Questions of frequency wireless network (must be 2.4 MHz!)

I just spent two weeks of struggling to get my new Photosmart Premium (C309g) to join my 802.11n network.  At one point I even learned by HP phonesupport that this model is only compatible with 802. 11 b / g and that's why the model number ends with 'g '.  Fortunately, not proven to be true. In fact, this product works as advertised, with a warning not to disclose:

MUST BE ON YOUR 2.4 GHz WIRELESS NETWORK.

I got my network configured to operate at 5 GHz.   I changed it to 2. 4 GHz, and now my Photosmart Premium works perfectly.

What a pity that this minor detail is not in one of printed or online technical documentation of the manufacturer. If all goes well in sharing this information I can save someone else to go through the frustration that I did.

I can't believe that our support officer told you that the g in g 309 means the printer only 802. 11 b / g compatible.  It's not that the suffix in the model number means.

By definition, 802.11n devices are compatible with the networks of 802.11 g (as vice versa) as long as they are on the same frequency (2.4 GHz or 5 GHz) band.  Currently, all of our 802.11n printers operating in the 2.4 GHz band only.

Tags: HP Printers

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