Queue the printer frozen

Similar Questions

• HP Deskjet 1050: 1050 printer won't delete document queue the printer on a Surface of 3 pro

  I have a 3 pro Windows 8.1 running surface.  My printer is HP Deskjet 1050.  I printed a document, but the queue of the printer says that the document was still printing.  I tried to delete the document, and the queue has written that it is deleting.  I deleted all the documents in the queue.  It remains, said it is deleting.  I restarted the Surface, the printer off, disconnected and then restarted and all connected.  Always the deletion.  I deleted the printer as a device, but when I add again, it comes with a print queue that is always remove only a single document.

  I am up to date on all updates.

  What should I do?  I can not print anything else, until it disappeared from the queue.

  Hello

  Try the following.

  From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.

  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.

  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the document has been deleted.

  Kind regards

  DP - K

• First file in queue the printer does not

  The first file in the camera of HP deskjet 3650 will not remove. If I let the printer, it will print the first file I don't need. The S/N of the printer is {deleted personal information}

  Hello junosa,

  Please complete the steps below...

  • Click START, in the "search programs and files" type services.msc and press ENTER. A services window will open.
  • In the services window, find the print spooler and double-click it.
  • Now, click STOP, wait 30 seconds, and then click START.
  • Close all windows.

  If the steps above does not resolve the problem, then download the HP Print & Scan Doctor using the below url...

  www.HP.com/go/Tools

  Kind regards
  Jabzi

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• Photosmart C5180 - impossible to remove from the queue of the printer

  Hello

  I am trying to print something, but I can't delete the first document in the queue (what's more, I want to print). It is frozen on the "remove" status, but nothing happens. I tried restarting both the printer and laptop, but still nothing. Help!

  In addition, the State of the printer on my laptop says ' paper' (but not on my printer) and yet it is not paper. Any help very welcome!

  Hello

  This can help with the paper stuck in the print queue.

  In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the document has been removed from the queue.

  Kind regards

  DP - K

• Cannot clean up the queue and print the new document

  All of a sudden in trouble with my C6180 all-in-One. It didn't print a document remaining queues. Tried everything to clean up the queue. But nope. Document is in the list. Document status information: deletion. And never remove the ends. Right now my printer is not a printer. Can anyone help?

  Hello

  In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the tasks within this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the documents have been deleted.

  Kind regards

  DP - K

• 4508 ENVY: ENVY 4508 firefox launched the print job hangs in the print queue

  Hello

  We have a desire 4508 connected via wifi to a laptop 10 (x 64) Windows.

  We downloaded and installed the latest drivers available on HP and printers generally LibreOffice, WordPad or Firefox (normal web pages).

  But there is a situation when printing fails and we do not know why: If we try to print accounting information for the bank account, the print job is displayed in the windows printer queue but it stucks and blocks the other print jobs. The only way to get the printer to work is once again the restarting the printer spool service and removal of the print job in the queue (which sounds easier than it is actually...).

  We already ran this 'Doctor Print' application provided by HP, but it helps not at all.

  Is this a known issue?

  Is it related to the driver or more likely a problem of the web page in question / feel?

  How can I get more information about what exactly is going wrong?

  Thanks in advance.

  Hi @pderichs,

  Thank you for showing interest in the Forums of HP Support!

  I noticed that you have problems printing to a bank statement of printing in Firefox. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  This looks like a problem with the site, the plug-in or the browser.

  Try to print from other browsers such as Internet Explorer, FireFox or Google Chrome.

  • What were the results?

  If the problem persists, I recommend you to reset your internet browser settings.

  Reset the settings of your Internet Explorer browser

  1. Close all Internet Explorer Windows or Explorer Windows that are currently open.

  2. Open Internet Explorer by clicking on the button start . In the search box, type Internet Explorer, and then in the list of results, click Internet Explorer.

  3. Click Tools and then click Internet Options.

  4. Click on the Advanced tab, and then click Reset.

  5. Select the check box delete personal settings if you want to delete the browsing history, search providers, accelerators, home pages, and InPrivate filtering data.

  6. In the reset Internet Explorer settings dialog, click Reset.

  7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

  8. Close Internet Explorer.

  Source

  Reset the settings of your Firefox browser

  1. Type of topic: config in the address bar and press ENTER. A list of preferences.
  2. Find the print.print_printer preference (Note: this preference is missing in Firefox profiles where you have never used the printer.)
  3. Right-click (context-click) this preference and select reset. (Some users may have to reset all the preferences of print.printer for a particular printer, if this master preference reset does not solve the problem.)
  4. Restart Firefox and see if the problem is resolved.

  Source

  Reset your Google Chrome browser settings

  1. In the upper right corner of the browser window, click on the menu of the Chrome Chrome
  2. Select settings.
  3. At the bottom, click Show advanced settings.
  4. Under the section "Reset settings", click on reset.
  5. In the dialog box that appears, click Reset.

  Source

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• M127fw MFP: How to delete the print jobs in the queue?

  When I get an error message when trying to print, I keep trying to print.  This means that I can hit 'print' five times for the same document, because I hit 'print' whenever I think I might finally have something fixed.

  The problem is that HP never forget any of these applications - when it finally starts printing - it always prints every single job - meaning that I get multiple copies of jobs for which I got an error message.

  Where is the interface to view and delete these jobs? I can't find it on the printer itself.  Is there an interface where I can delete jobs in the queue?

  Go to devices and printers and double click on the printer icon. Now click on something like seeing what is printing a list of documents should appear and you can pass by and remove whatever ones you want.

• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.

• HP CP1215: Impasse of documents in the print queue of the printer

  I am running Windows 7. My printer is a HP CP1215.

  I have a CP1215 and it shows in devices and printers. There are two documents lean back in his queue that will not delete.

  How can I clear all these jobs on queue?  The status of these two jobs is 'delete... '. »

  I turned the printer and turn off many times.

  Hello

  Try after printing HP and Scan Utility below by selecting difficulty printing, it must automatically clear any element from the queue:

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Kind regards

  Shlomi

• How to check the print queue in Windows 8

  Difficulty controlling the queue with your new Windows 8? Here's a great video on how to do it:

  Hope this helps to understand how to check the print queue in Windows 8. If you have problems, let me know, I'll see what I can do to help.

• Officejet 4215 all-in-one: print queue of the printer

  The pqtestpage.png is stuck in my queue of the printer and shows the deletion, but nothing happens and I can't print anything until it emerges.  I tried to restart but it did not help.

  Hello

  From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.

  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.

  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the document has been deleted.

  Kind regards

  DP - K

• HP Deskjet 3050 J611 series: I can't remove a document from the print queue

  My printer has an element 'stuck' in the print queue.  It got stuck when I accidentally turned off the computer until the print job has finished.  I use the "remote" printer, that is to say through the network. not with a printer cable.

  I tried to remove it, I went to the Control Panel, etc., I tried HP Support Assistant - nothing works.

  I tried to turn off the computer, printer and internet router for several minutes.

  The print queue of the printer says "delete", but it has been like that for 12 hours.

  I can not print anything else!

  Help, please!

  Yes, after the restart I had to go back in the case R Windows to run, and then in the print spooler and press start and the printer came back without the stuck paper.  Thank you very much!

• HP Deskjet Ink Advantage 4615: Printer is deleted when delete print queue of the printer in Win8.1

  I right click the "Delete the print queue" option in "devices and printers". Who deleted the default printer and also removed the icon of the printer. The system then made the fax printer HP 4610 series the default printer. I re - install from the web HP printer drivers, but the HP 4615 icon does not appear with the other printing devices in "devices and printers". In each application, I need to select the HP4615 now that the printer before I can print. If I click on "Add a device" or "add a printer", the HP 4615 is not picked up. If I select "printer queue", then it shows the HP series fax and printer HP4615. How can I get the system to display the HP 4615 icon so that I can make my default printer?

  @Pietcar,

  I hope you're well and welcome to the community of HP

  I read on how you had removed the icon of the printer Deskjet Ink Advantage 4615 of devices and printers and since then have tried to reinstall the printer, which does not have the icon back to the printers and devices section, leaving you to not be able to select the 4615 as default printer.

  Here are my suggestions, starting with:

  1. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Let me know what the results detected please. (Select difficulty printing when you run the PSDr)

  2. run the HP printer install Windows Wizard to find and install the driver "Full Feature" printers and software and go through the installation to see if there are errors or if the installation fails at any point.

  Check the devices and printers again to see if the printer icon appears. Also try to restart the PC to see if that helps.

  Please keep me informed of the result!

  If one of my suggestions, helped to reach a solution, I ask you to click on the button "Accept as Solution" please and thank you! If you want to send me a 'thanks' for my answer to help today, click on the thumbnails below.

  

• Example: Deskjet 3050 - J610: printer removes items in the print queue

  Please see problem posted on June 9, 2016 and thread support. Sorry, I don't know how to go on this subject but the problem that I've marked as being solved is no longer is. It it is possible to mark as resolved and to reopen the thread please let me know how and I would be glade to do. Essentially sent items to the queue printing are deleted until they can print. They show in the print queue and then are marked "delete." I ran Print ahd doctor Scan of my desktop PC, and he says that everything is OK with the printer. I can see what the ink levels in the printer, and it printed on the printer succcessfully diagnostic information when asked to do so. I can see all of the information on the model of the printer, the serial number etc. so it seems that the PC can see the printer. But it will not print emails or Word documents - while he has done it before. Problem seems to have started when I tried to scan a document in and it would not. Printer is connected wireless and has an IP address, it doesn't seem to be the firewall attached - I disabled the Anti Virus software and it will not print. It runs the Windows firewall good that cause issues? I disabled that too, but it did not help. I followed the intstructions given by Gemini02 a HP Support Agent and it seemed to solve the problem but it only did it once and then continued to remove items from the print queue. I also tried to turn off the printer and then the PC, left for a while and then restarted them and that seemed to work. He already showed the printer as offline and printing and scanning doctor fixed that but when I ran it but still it only printed once and then returned to the deletion of items in the print queue. Grateful for any advice anyone can offer please.

  Hi @Moonfire24,

  Welcome to the HP Forums!

  I saw your posts on how your HP Deskjet 3050 - J610 printer keeps deleting items in the queue in Windows Vista. And I'm happy to help you!

  Please try the steps in this guide, Print Jobs stuck in the queue (Windows), let me know what happens! (Even if the title of the guide may not correspond to your question, I think that the solutions will help.)

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  Hope this guide helps!

• How to clear the print queue on a printer hp x 6420

  How to clear the print queue on printer HP 4620?

  Hello

  From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the documents have been deleted.

  Kind regards

  DP - K