Range of printers LaserJet CP1525nw pulling envelopes #10

I got my printer over a year and it's very well with printing the envelopes in the tray of #2.   Now, however, he picks up about 25 per cent of the time.  I made sure the envelopes are flat, without curls, and are all in the same direction.  I also make sure that the envelope is selected in menu paper.  After you select the OK button to print, I can hear the Emergency Center raising the envelopes, but he doesn't shoot it.  After several cycles, she stops and indicates a jam (but none were fired).  I get out of the status bar and I can see where the roll has left its mark on the envelope, but for some reason, he is not able to retrieve the envelope and pull in the printer.  I make sure that there is at least five envelopes into the tray to give it height.  I tried the Board #1 but without success.  Any ideas as to why the roller does not his work and suggestions?

Can you try using the PCL6 for LaserJet sorftware and see if the problem persists?

http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?cc=us&prodNameId=4157320&prodSeriesId=503548&swLang=8&TaskID=135&swEnvOID=4063

I would like to know how it goes!

-Spencer

PS I hope you have a wonderful day and a wonderful week!

Tags: HP Printers

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