New range of printers HP laserjet 1102w

I just installed my HP laserjet pro P1102w printer.  It will not print a test page or anything else.  The docs are in the queue.  I finally reached the support staff, we have downloaded drivers, etc..  Has been disconnected from the support staff.  I'm so frustrated.  If the printer does not print a test page to what it means?

Help, please.  Thank you.  Eleanor

Hi Eleanor,.

(1) Windows operating system you are using?

(2) have you tried to install the downloaded drivers?

(3) you receive an error?

Reference:

Solve printer problems

http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Note: Please choose the operating system accordingly.

Let us know if that helps.

Tags: Windows

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