Re: New Satellite C660 blocked by password

I know this will sound silly. but I'm an ODP buy my first computer (for the wife at Christmas) and I don't have any idea what I'm doing. We bought a Toshiba Satellite C660 - 28 tons Saturday

During installation, it asked my wife to give it a name who did and she did also a password. She has set up ok and was able to access the internet, etc.. Later, she turned off and concluded that she could not use it again. When she starts the computer name is ok, but when asked for a password, the password chosen does not work. We have tried everything, every variation of his password etc etc and cannot enter into the computer again

What can we do? our password does not work, and we do not know how to enter a new. Can someone help or advise what we can do? We have even not yet guaranteed. Thanks a lot if you can help.

Try this first.
Turn on the laptop and then press and hold F8. A screen should open with different options, using the arrow cursor / keys select "safe mode with networking". I hope that you will get a login with 'Administrator' as one of the users screen and if you select this account, and there will be no password. I suggest that you use "help and Support" of the Start button to see how you reset the password.

If you now have your machine backward, I suggest that you look at the creation of a password reset disk.

If you still cannot come back in the machine and then if you create backup discs, then you can restore the machine out of the box with them State

Tags: Toshiba

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