Re: Satellite A500 - keyboard is not recognized

Hello

I have a Satellite A500 and I can't get the computer to recognize the keystrokes when I type my password to get into the computer. This is why I can't on the computer at all. The cursor flashes in the password box and when I click it with the mouse also recognizes this function but I can't go any further.
This has happened a number of times now and it's been really annoying

Does anyone have a solution for this please? Is it to do with tapping? FN + F9 don't working.

Australian salvation,

You mean the password for your Windows user account? Normally, if you start the computer, you can begin with password enter because the cursor blinks already in the password box.

Can you enter the password if you connect an external keyboard? If so, this would mean that the internal keyboard is defective. In addition, it would be interesting to know if you can access the BIOS by pressing F2 on the internal keyboard. So, you can check if the problem comes from related software or not.

By the way: FN + F9 can only toggle the touchpad, but not the keyboard.

Tags: Toshiba

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