Re: Satellite won't start because of the virus

One of my computer got a virus and it was spent on my Toshiba Satellite laptop by a USB.

Now when I turn on my laptop, the screen lights up, but remains empty (except the mouse).

I tried system restore - it did not work. I had three points to restrore - and each of them said that the restoration of the system did not work properly due to a system error.

I checked also the memory and everything - but I'm not avoiding the recovery of the system (the one where all the files will be deleted) that I desperately need to keep my files.

What can I do to solve my problem?

Hello

I doubt that a virus could cause this problem
I mean the virus can damage the operating system pre-installed, but the laptop has yet to start.
The Toshiba recovery disc formats the entire HARD drive, and in this case the virus must be erased from the HARD disk too

But if you are not able to reinstall the OS and are not able to start using disks bootable like Win XP, Linux or Toshiba Recovery disk so I assumed that this problem could be linked to the issue of the material and not to any viruses on your HARD drive.

Then try to reinstall the OS and check it out!

Tags: Toshiba

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