Re: Trying to update to OverDrive Media Console software security

When I go on http://drmlicense.one.microsoft.com/Indivsite/ to try to improve my security of the OverDrive Media Console software and press the update button, I get the following "Windows Media PLayer encountered a problem while playing the file."

Hello
Thanks for posting your query in Microsoft Community.

Your number of description, I understand that after the upgrade of the security of the Overdrive Media Console software, you get the error Windows Media Player has encountered a problem reading the file.

In order to help you better, please provide us with the following information:
(1) did you do changes on the computer before this problem?

(2) is the issue limited drive more Media console?
(3) what is the complete error message you get?

(4) using Internet Explorer or other browsers?

To solve the problem with Windows Media Player, you can follow these steps
Method 1:

I you must run Internet Explorer as administrator and then try to update the Overdrive Media Console software security

Right-click on Internet Explorer and select run as administrator.
You can check this link

http://drmlicense.one.Microsoft.com/Indivsite/en/indivit.asp

Click on the 'Upgrade' button and check if it works.

If the upgrade button is disabled, press F12 to activate the Compatibility Mode that will allow the button update to Windows Media Player.

For any Windows help in the future, feel free to contact us and we will be happy to help you.

Tags: Windows

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