Reader: update and installation failed
Hello
First of all, I got a notification to update my drive (it worked perfectly).
The update has failed because of the wrong letter.
(I have Win7 SP1 64-bit)
Then I tried to remove the drive from my computer (to make a new installation later).
Windows does not remove (bad drive letter).
Then I use the command subst H: "C:\". »
The removal process is OK, the drive is no longer on my computer.
I restarted Windows and tried to install the player still = > same problem
Here is the error message (in French)
Adobe Reader Setup error
Wrong drive: H:\ nel at UN user folder. The reader is connection of promotion the of or not is impossible. You can disconnect the drive or reassign the drive letter. For more information, see http://kb2.adobe.com/cps/404/kb404946.html
H:\ was a drive I removed a few months ago, and this disc has been used only for photos & videos, not for programs.
I tried again the command subst (for C:\ and C:\Windows), but I still get the error message
I tried Microsoft FixIt program
Help, please!
You can check the key of HKEY_CURRENT_USER registry Windows files if there is any value there that points to the H: drive?
Tags: Acrobat
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