Real help - creative cloud does not

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• 5 Lightroom has stopped working. A says to remove the program and reinstalled. Installation of creative cloud does not deliver to 0%. What's wrong? With the help of a PC.

  5 Lightroom has stopped working. A says to remove the program and reinstalled. Installation of creative cloud does not deliver to 0%. What's wrong? With the help of a PC.

  I installed again the creative cloud. Now it's working.

• Creative cloud does not open and won't uninstall?

  My creative cloud does not open and I tried to uninstall and it said its opening until its unable to uninstall. Help!

  Please specify the error message you get when uninstalling.

  You can use the Adobe cleaning tool: use the cleaning tool cloud creative to solve installation problems

• Tried to install adobe apps after renewal of the license but the creative cloud does not appear

  Tried to install adobe apps after renewal of the license but the creative cloud does not appear, the creative cloud set up has been successful, but when I tried to open it it was all white... no application at all

  Hi Karlo,.

  Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope that helps!

  Kind regards

  Sheena

• Creative cloud does not start starting system even when the option to do so.

  Creative cloud does not start starting system even when the option to do so.

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Creative cloud does not always load apps

  I followed the instructions for solving problems for the creative cloud does not not apps (Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress)but it still doesn't work. I tried to contact Adobe but I get more spinning wheels as the collection of information. I have reinstalled creative cloud four times and muse more times that I can remember. I paid for MUSE, but I can't use it. Y at - there someone who can help me please.

  In this case, please contact our support at What are my options contact? or contact customer service

  Concerning

  Stéphane

• [Creative cloud] does not work [on OSX 10.11.2]

  Creative cloud does not work. I reinstalled it, it worked once and now nothing. So, the adobe web site is very slow.

  Please see the thread where the similar problem was addressed:

  White cloud screen on mac creative

  FAQ: What should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope this will help you.

  Concerning

  Megha Rawat

• My creative cloud does not open. When I open it, he continues to say "installing update".

  My creative cloud does not open. When I open it, he continues to say "installing update".

  Please see:

  Creative cloud is "Installing Update". No percentage or error code.

  Connect to CC - stuck on "Installing update..."

  I hope this helps.

  Concerning

  Megha Rawat

• Creative cloud does not work... the menu drop-down is gray, the icon is black / gray sometimes...

  Creative cloud does not work... the menu drop-down is gray, the icon is black / gray sometimes...

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• Creative cloud does not recognize my password.

  Creative cloud does not recognize my password, but I can sign in to the Adobe Web site.

  Estampfli you are prompted to enter your administrator password?  This is part of the installation process.  You can find additional details at https://helpx.adobe.com/creative-cloud/help/install-apps.html.

• Creative cloud does not recognize my payment!

  Hello!

  After testing lightroom for 30 days, I'm subscribed to Lightroom and Photoshop two days ago and in my adobe my payment account is confirmed.

  However my creative cloud repeat me: "for lightroom trial period has expired" and when I run lightroom: 'develop module's diesabled, please renew membership

  Reinstall lightroom / creative cloud does not help! Do not remove the contents of the SLcache folder. What should I do?

  See my response #1 in I'm trying to reboot my creative cloud membership but the payment did not pass, which can do?

• Please give me an email address or other means of contact. my creative cloud does not work. I need support and adobe Web site does give no support

  Please give me an email address or other means of contact. my creative cloud does not work. I need support and adobe Web site does give no support

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Creative cloud does not detect installed applications

  I noticed after installing OSX Maveriks creative cloud does not detect any application installed, it keep the button "install". Should I reinstall all of them? Is this normal?

  

  Hi DG. David Escalante,.

  Please reinstall the creative cloud desktop application and as soon as you install it again, launch any CC application installed and update tab helps. After that you can launch CC Office about it will make you the correct status of applications installed on your machine.

  Kind regards

  Ashish

• Creative cloud does not open

  Windows 10

  I installed creative cloud

  Firstly, loading two applications loaded, Photoshop, and Illustrator

  Now, creative cloud does not open, frozen.

  See you soon! Phil

  Thanks Rajashree'

  I had tried many suggestions for the disc turns, but it still not open.

  What I finally did was to uninstall all of my Adobe programs. I thought that I had these programs creative cloud. I started creative cloud and its opening. I downloaded programs I wanted with a glitch. Each program loaded at 85% and stopped. I had to reboot to get it to get.

  Thank you.

  Peace and long live! Phil

• Creative cloud does not work after update

  Hello world

  I've updated creative cloud yesterday. Now, the creative cloud does not-empty main screen... As the last stage attempted to delete all files in the OOBE folder. BUT:

  Cannot delete all files: Windows: [system drive]: \Users\ [username] \AppData\Local\Adobe\OOBE, because Windows does not - ANEdata.db, fylesyn.db and opm.db.. .are open creative cloud.

  But CC is closed - checked with the Windows Task Manager. PC is restarted twice.

  What was my mistake? How is it possible to reinstall creative cloud?

  Thanks in advance.

  Olga

  close your application office cc and, if necessary, use the Task Manager to end all process of cc.

  Delete these files.

  First, close your office cc application.

  then, rename the opm.db file by:

  Navigate to the OOBE folder.

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  and delete the file opm.db

  Finally, launch your cc desktop application.

  If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html