Records Manager error message

Hello

We have recently upgraded to Records Manager of TRIM version 7.1 and that we had a few problems that I hope someone can give me some advice on.

My colleague stop error message "the requested operation cannot be performed on a file with a mapped section open user #800704 c (8).» She is currently working on a PowerPoint file that has never been saved in the folder Manager. It is copy and paste information from another PowerPoint presentation (also not saved in the folder Manager) in this new. Whenever she's copying something a new slide and hit save this message appears. 'OK' to hit does disappear for a minute, and then it reappears again.

A that anyone has had a similar problem? So, I am confused since no documents, she works to have links to Records Manager at all.

Any suggestions are appreciated

Thank you!

Sarah

Hello SarahECVO,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I'm sorry, but to get your question more exposure, I suggest posting in the trade forums, since it is a commercial product. You can do it
http://h30499.www3.HP.com/T5/HP-Records-Manager-HP-trim-Forum/BD-p/ITRC-1015

I hope this helps!

Concerning

Tags: HP Desktops

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