Recovery disk does not work now I have installed a new hard drive.

I replaced my hard drive on my laptop HP - computer pavilion dv7 notebook. My recovery disks do not seem to work now, I get to 62% completion and then the error message "Recovery Manager is unable to restore your computer by using the original image. Please contact HP support. "Error code: 0xe0ef000e" do I need to buy a new HP recovery discs? Thanks, Nick

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Hi, Nick:

Unfortunately, I don't have any experience in troubleshooting these special software installations.

We should expect to download and install.

If they are not, I have no tricks up my sleeve for you to try.

I recommend starting a new thread describing your questions with this software and hope that someone else in the support forum can help you with these items.

See you soon,.

Paul

Tags: Notebooks

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