Recovery partition exist but the RESTORATION is not possible

Hello world

I have a problem for my laptop (Dell XPS 15) recovery. I have the RECOVERY partition on my computer with all the files... all together 7 GB including Factory.wim. During execution of the restore process, described millions of times on the internet, I've not found an option with "DATASAFE."... "neighter"restore to factory State. I tried different ways, but the main thing is that the COMPUTER does not see the FACTORY.wim. I get notification indicating that the IMAGE file was not found. What could be the reason and how can I solve this problem.
Thank you very much for all the feedback.

Damian

Hello
Sometimes, the problem is solved by the person who posted it... and when his ppl makes you forget the forum.
Therefore, here. I had a partition that had all the files recovery. But, as mentioned previously, I could not restore to factory stage.

What I did was copy THE FILES from the recovery partition RECOVERY (there is a folder named Recovery) in windows-> recovery... or as long as the file is placed in your computer... I had to look it up.

Bottom line is I search in MY COMPUTER the EXACT files that were contained in the file Recovery on a recovery Partition and replace them. (of course, to make a copy in CASES WHERE). When I started computer even once, I could already click the ICON of RECOVERING FACTORY...

YES, it WAS so SIMPLE... and no HELP DELL MOVE FINGER IT...!
Hope this works for you

Tags: Dell Software

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