(Redirect) laptop screen turn green and setting turned off by its own

Hell0... im using inspiron N4010... its been im 5 1/2 years using this laptop... all IM use sudenly screen turn green and its gt out of its own... thn I cudnt start 2 hours aftr a few hours its power on... and now it can be used as usual... I take abt serious prob of HRT? that due to the heat?

As you have a laptop, better make this laptop in the computer Forum post here:

http://en.community.Dell.com/support-forums/laptop/default.aspx

Bev.

Tags: Dell Products

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    Modules of memory detected: 0
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    The registry keys detected: 0
    (No malicious items detected)

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    Diagnosis of last run time: 17/04/13 17:48:14 WinSock Diagnostic
    WinSock status

    attmpting error information to validate the Winsock base providers: 2
    error not all entries could be found in the basic services provider winsock catalog. A reboot is required.
    user redirection of information in support of the appeal

    Diagnosis of network adapter
    Network location detection

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    Identification of network adapter

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    Info network connection: name = wireless, peripheral network connection = Atheros AR5007EG Wireless Network Adapter, MediaType = LAN, type = Wireless
    Info both Ethernet connections and wireless available, ask the user for selection
    required user input action: select network connection
    Info Wireless connection selected
    State of the network adapter

    Info network connection status: connected

    HTTP, HTTPS, FTP Diagnostic
    HTTP, HTTPS, FTP connectivity

    WARN HTTPS: error 12029 connecting to www.microsoft.com: a connection with the server could not be established
    warn HTTP: error 12029 connecting to www.microsoft.com: a connection with the server could not be established
    warn HTTP: error 12029 connecting to www.hotmail.com: a connection with the server could not be established
    WARN HTTPS: error 12029 connecting to www.passport.net: a connection with the server could not be established
    WARN FTP (passive): error 12029 connecting to FTP.Microsoft.com: a connection with the server could not be established
    WARN FTP (active): error 12029 connecting to FTP.Microsoft.com: a connection with the server could not be established
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    error could not make an HTTPS connection.
    error could not make an FTP connection.
     
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    Hello

    Follow these methods.

    Method 1.

    Start the computer in safe mode with network and run a full scan of computer viruses.

    To start the computer in safe mode: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

    Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

    Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

    Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

    Method 2.

    If the steps above do not help, then try to scan the computer using Windows defender in offline mode and check if that helps.

    Search for spyware and other potentially unwanted software: http://windows.microsoft.com/en-US/windows7/Scan-for-spyware-and-other-potentially-unwanted-software

    What is Windows Defender Offline? : http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline

    Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

    Method 3.

    You can create a new user account and check. Once the new user account works fine, then copy the data from the old user account for the user account.

    How to copy data from a user profile damaged to a new profile in Windows XP: http://support.microsoft.com/kb/811151

    Let us know if you need assistance with any windows problem. We will be happy to help you.

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