Xperia Z3 Compact - phone turns off on its own after lolipop update

Team dear Sony,

Reminder: My Xperia Z3 phone is 5 months old. It worked perfectly well until the update of Lolipop (updated 3-4 weeks).

Question: Phone turns off suddenly on its own and is not put on until several attempts after pressing the power button.

Few comments:

1. no point it disables. During a call, while loading, while the navigation and so on.

2. I tired of all the combinations of power of the device mentioned in different threads.

3. I removed the SD CARD, SIM CARD. But in vain.

4. as someone mentioned in one of the thread suspecting some sort of application creating the question, I did mode ultra endurance enabled to limit the minimum demands naked ot. But in vain.

5. I did factory reset and update the phone. But in vain.

All effrots are frutail.

Can the team Sony or friends on this forum to support suggest me what to do?

Thank you in advace,

Gopi Krishna

@GopiKrsna

Try this.

Remove the SD and SIM cards > fix the phone with PCC > make sure you delete all > when you repair the phone > trying to use the phone without SIM and SD card for an hour or two > report.

Tags: Sony Phones

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