(Redirected) Alienware Area 51 locksup at startup

I bought an Area 51 in April and to in a month or two, he begins to block on the loading screen. When you press the power button, it goes screen Alienware and points to gel down and the computer wont do anything else. I waited 20 minutes and nothing. I have to hold the power button and wait until it turn off, and then try again. Tonight it's 5 times in a row so I came here. I paid for the premium support / Premium phone support and care full but for some wonderful reason when I click on technical support, it is said that she is not included and he gives me a number to call to pay the tech support by phone. Before I try this, I thought I'd come here and get answers as to why this is happening. Thank you

Better in this position in the Alienware owners Club Forum, here:

http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

Bev.

Tags: Dell Desktop

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    Better in this position in the Alienware owners Club Forum, here:

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