(Redirected) FALSE ADVERTISING

I wanted to let you know that Dell is not through what they say. I bought me a printer laser jet on 1/27 for $129, which, at the time, was a GRAND PRIX, because everywhere else, it was in the order of $200, then the 29/1 I found the printer on sale at Staples for $99. I saw on the site of Dell that they price match and I quote the Dell site:price match guarantee -if you find a lower price advertised on the internet for an identical electronic product (except GSM contract) or a configuration similar Dell, HP or Lenovo, computer; Reference Dell will match that price. »

Given that my order was being processed, I called them to see if they would Price Match if for me and they said that they would not. Well, I told them that your site says you do. After being on hold for about 20 minutes, they told me they could do $10 discount. I told them NO, that is not worth it, because it takes away from the RAPPROCHEMENT OF PRICEpoint. I told them to go there and to cancel the order and I'll take my business to Staples because they had the price better (the bad part about it is Staples is on their list of the stores they price is from). DELL you really need to get your act together and respect your site otherwise not to advertise and consider out of your Web site.

Hi 6dogsarf,

Please repost this in the forum for more expert support customer care.

http://en.community.Dell.com/support-forums/customercare/

Tags: Dell Products

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