False advertising on DV5-1251nr?

Today, I bought this machine.  I checked the card online before heading to the store.  I confirmed the plug on the sticker on the keyboard.  He claims to have a NVidia 9600 M GT with 512 MB dedicated RAM.  However, after spending a lot of time to do all the updates and make restore disks and all that, I took a look in the Device Manager and learned that I don't really have a NVidia 9200 M GS, which is roughly 1/4 performance.  I'm not a happy camper.

I'm the only person who has bought this laptop?  I don't find any other post mention pretty awful gap.

OakdaleMike

Just to close this off, I was contacted by a very competent customer support supervisor.  She tried to better provide me with a similar laptop that I bought, but with the specified graphics card.  No such beast exists today, so she gave me a satisfactory 'advantage' and I am overall happy with the transaction.

She has promised to close the gap of the specification on the HP website.  Also, we discovered that the sticker outside the box actually had the correct specifications - in other words, he says that the graphics card is a 9200 M GS.  If I had been more attentive, I would have discovered the problem before that I paid for the laptop.  Frankly, the price I paid, I would have still bought it and none of this would have happened.

Oakdale Mike

Tags: Notebooks

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