(Redirected) Latitude E6410 Windows Update

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• An update for windows 7 (upgrade edition) would totally eliminate viruses of redirection in browsers, windows temp folders, etc?

  Windows updates and virus deletion

  Hi, my Windows XP and IE8 starts to crack on the front of the security, virus and tojans keep slipping by despite having up-to-date security software, an update for windows 7 (upgrade edition) completely remove viruses of redirection in browsers, windows temp folders, etc?

  Thank you very much! Al

  Thank you for all your advice, I'm going to buy a update of W7 as edition had a session with expert MS and remove the virus completely disabled my internet wireless and ethernet connections so think I have to start from scratch!

  Going to order discs of w7 and follow the instructions on your dell support url community, thank you.

  Best, Al

• Windows Update runs continuously after the installation/purchase program for Dell Latitude E6530 with Windows 7 Pro 64-bit

  Hello

  I bought a Dell Latitude E6530 'renovated', that was the end of the lease. (It was not defective). I started up and installed Dell help. I have had no trouble to do a few minor update of drivers. However, when I try to update Windows it just runs and.

  I checked the Windows Update with the troubleshooting Diagnostic Utility. I made sure that there is no infection or rootkits on your computer. I followed several suggestions I found the title of Microsoft Support positions and renamed the folder of Distribution system, as well as a few things of the reset. I have register/authenticate online with Microsoft Windows software.

  When I run the troubleshooter, it says registration for the Service is missing or damaged, and he said it suits him, but he can't solve "problems installation of recent updates. However, when I run it again, it is said that he correct once again.

  Any suggestions?

  Melissa

  Check this thread - it helped a lot of us:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-update/Windows-7-update-solution/f39a65fa-9d10-42E7-9bc0-7f5096b36d0c

  Kimmo

• Windows Update redirect, downloaded Update KB2286198, Went to check for Mac Update Page, am running XP - Service Pack 3 for updates and directed me?

  I previously downloaded update and after that restart is gone to check updates more, browser has sent me to a page with a link to Mac update on Microsoft.com said I was using mac os software! Running XP Pro SP3. Also reset by default checked registry update, it has the right url value, deleted history, Cookies ect? Still no luck.

  Any help would be appreciated!

  Harry T. Hat

  See http://www.winhelponline.com/articles/35/1/Windows-Update-page-says-Thank-you-for-your-interest-in-obtaining-updates-from-our-site.html

  Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx. Highlight / select all text in red at the top of the page and copy it to the Clipboard. (Scroll down to see if it has detected a problem and a possible resolution available.) Open a response to this post & paste the contents of the Clipboard into your answer.

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  Give an application of Norton or McAfee has already been installed on the computer?

  A Norton or McAfee free trial come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Virus, Malware, Spyware, etc. prgrams withdrawal will not update google redirects me to random Web sites; Windows update cannot find the updates and will not install ect.

  These problems have been going on a month now and I can't get rid of them

  Logfile of IObit HijackScan v1.0.0.0
  Scan saved at 23:1:41, 2009-10-3

  Ongoing process:
  C:\Windows\System32\smss.exe
  C:\Windows\system32\csrss.exe
  C:\Windows\system32\wininit.exe
  C:\Windows\system32\csrss.exe
  C:\Windows\system32\services.exe
  C:\Windows\system32\lsass.exe
  C:\Windows\system32\lsm.exe
  C:\Windows\system32\svchost.exe
  C:\Windows\system32\svchost.exe
  C:\Windows\system32\svchost.exe
  C:\Windows\System32\svchost.exe
  C:\Windows\system32\nvvsvc.exe
  C:\Windows\System32\svchost.exe
  C:\Windows\System32\svchost.exe
  C:\Windows\system32\svchost.exe
  C:\Windows\system32\svchost.exe
  C:\Windows\system32\SLsvc.exe
  C:\Windows\system32\winlogon.exe
  C:\Windows\system32\rundll32.exe
  C:\Windows\system32\WLANExt.exe
  C:\Windows\System32\spoolsv.exe
  C:\Windows\system32\svchost.exe
  C:\Program Files\Fichiers Apple Mobile Device Support\bin\AppleMobileDeviceService.exe
  C:\Program Files\Bonjour\mDNSResponder.exe
  C:\Program Files\Fichiers Files\LightScribe\LSSrvc.exe
  c:\Program Files\Microsoft SQL Server\MSSQL10. SQLEXPRESS\MSSQL\Binn\sqlservr.exe
  C:\Program NetworkAccessManager Corporation\nTune\nTuneService.exe
  C:\Windows\system32\PnkBstrA.exe
  C:\Windows\SMINST\BLService.exe
  C:\Program CyberLink Files\RichVideo.exe
  c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
  C:\Program Alcohol Soft 120\StarWind\StarWindServiceAE.exe
  C:\Windows\system32\svchost.exe
  C:\Program Files\Viewpoint\Common\ViewpointService.exe
  C:\Program Files\Common Files\Microsoft Shared Live\WLIDSVC. EXE
  C:\Windows\system32\DRIVERS\xaudio.exe
  C:\Program Files\Common Files\Microsoft Shared Live\WLIDSvcM.exe
  C:\Windows\system32\taskeng.exe
  C:\Windows\system32\Dwm.exe
  C:\Windows\Explorer.exe
  C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
  C:\Program Files\Java\jre6\bin\jusched.exe
  C:\Program Files\HP\QuickPlay\QPService.exe
  C:\Program Hewlett-Packard HP Quick Launch Buttons\QLBCTRL.exe
  C:\Windows\System32\rundll32.exe
  C:\Program Files\iTunes\iTunesHelper.exe
  C:\Program Hewlett - Packard HP wireless Assistant\HPWAMain.exe
  C:\Program HP Imaging\bin\HpqSRmon.exe
  C:\Program HP HP Software Update\hpwuSchd2.exe
  C:\Program Files\Windows Media Player\wmpnscfg.exe
  C:\Windows\ehome\ehtray.exe
  C:\Windows\ehome\ehmsas.exe
  C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
  C:\Windows\system32\wbem\wmiprvse.exe
  C:\Program Files\Windows Media Player\wmpnetwk.exe
  C:\Program Hewlett - Packard HP wireless Assistant\WiFiMsg.EXE
  C:\Users\Zach\AppData\Local\Google\Update\1.2.183.7\GoogleCrashHandler.exe
  C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
  C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
  C:\Program Hewlett-Packard HP Quick Launch Buttons\Com4QLBEx.exe
  C:\Windows\system32\wuauclt.exe
  c:\Program Hewlett-Packard HP health Check\hphc_service.exe
  C:\Windows\system32\taskeng.exe
  C:\Program Files\iPod\bin\iPodService.exe
  C:\Program Files\iPod\bin\iPodService.exe
  C:\Windows\system32\PnkBstrB.exe
  C:\Program Files\IObit\IObit security 360\is360.exe
  C:\Program Files\IObit\IObit security 360\is360tray.exe
  C:\Program Files\IObit\IObit security 360\IS360srv.exe
  C:\Program Files\iTunes\iTunes.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\Program Files\IObit\IObit security 360\a_hijackscan.exe

  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe/autorun
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [RAM Medic] C:\Program Files\Iomatic\RAM Medic\RAMMedic.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Octoshape Streaming Services] "C:\Users\Zach\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" - inv: bootrun
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [NVIDIA nTune] "C:\Program NetworkAccessManager Corporation\nTune\nTuneCmd.exe' clear
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [nclauncher] C:\Program Files\NCSoft\Launcher\NCLauncher.exe / reduced
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" / background
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Google Update] "C:\Users\Zach\AppData\Local\Google\Update\GoogleUpdate.exe" / c.
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [ehTray.exe] C:\Windows\ehome\ehTray.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [AlcoholAutomount] "C:\Program Alcohol Soft 120\axcmd.exe" / automount
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [amd_dc_opt] C:\Program AMD Dual-Core Optimizer\amd_dc_opt.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe - hide
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" 'C:\Program CyberLink YouCam' updated 'Software\CyberLink\YouCam\2.0 '.
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" - atboottime
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe".
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [QlbCtrl.exe] C:\Program Hewlett-Packard HP Quick Launch Buttons\QlbCtrl.exe/Start
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [NvMediaCenter] RUNDLL32. EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [NvCplDaemon] RUNDLL32. EXE C:\Windows\system32\NvCpl.dll,NvStartup
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [TkBellExe] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [hpWirelessAssistant] C:\Program Hewlett-Packard HP Wireless Assistant\HPWAMain.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [hpqSRMon] C:\Program HP Imaging\bin\hpqSRMon.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [HP Software Update] C:\Program HP HP Software Update\HPWuSchd2.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [HP Health Check Scheduler] c:\Program Hewlett-Packard HP health Check\HPHC_Scheduler.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe".
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [AppleSyncNotifier] C:\Program Files\Fichiers Apple Support\bin\AppleSyncNotifier.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [adobe Reader Speed Launcher] "C:\Program 8.0\Reader\Reader_sl.exe Adobe."
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [IObit Security 360] C:\Program Files\IObit\IObit security 360\IS360tray.exe
  O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\RunOnce\: [Malwarebytes' Anti-Malware] C:\Program Malwarebytes Anti-Malware\mbamgui.exe/install/silent
  O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~1\MICROS~3\Office12\EXCEL. EXE/3000
  O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -.
  O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR. DLL
  O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR. DLL
  Ø16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} Java plug-in 1.6.0_15 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
  Ø16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} Java 1.6.0_05 plugin - http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
  Ø16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} Java plug-in 1.6.0_07 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
  Ø16 - DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} Java plug-in 1.6.0_15 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
  Ø16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} Java plug-in 1.6.0_15 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
  O23 - Service: Apple Mobile Device (Apple Mobile Device) - Apple Inc. - C:\Program Files Apple Mobile Device Support\bin\AppleMobileDeviceService.exe
  O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Server\bin\arrakis3.exe Arrakis
  O23 - Service: Bonjour Service (morning Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
  O23 - Service: Com4QLBEx (Com4QLBEx) - Hewlett-Packard Development Company, L.P. - C:\Program Hewlett-Packard HP Quick Launch Buttons\Com4QLBEx.exe
  O23 - Service: Server DCOM (DcomLaunch) - unknown process Launcher.
  O23 - Service: political diagnosis Service (DPS) - unknown -.
  O23 - Service: Windows Media Center Service Launcher (ehstart) - unknown - %windir%\system32\svchost.exe
  O23 - Service: GameConsoleService - WildTangent, Inc. - (GameConsoleService) C:\Program HP Games My game console HP Console\GameConsoleService.exe
  O23 - Service: Group Policy Client (gpsvc) - Unknown -.
  O23 - Service: HP Health Check (HP Health Check Service) Service - Hewlett-Packard - c:\Program health Hewlett-Packard HP
  O23 - Service: hpqwmiex (hpqwmiex) - Hewlett - Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
  O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
  O23 - Service: iPod Service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
  O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Fichiers Files\LightScribe\LSSrvc.exe
  O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender update Service\livesrv.exe
  O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
  O23 - Service: Service nProtect GameGuard (npggsvc) - INCA Internet Co., Ltd. - C:\Windows\system32\GameMon.des
  O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program NVIDIA Corporation\nTune\nTuneService.exe
  O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
  O23 - Service: PnkBstrA (PnkBstrA) - unknown - C:\Windows\system32\PnkBstrA.exe
  O23 - Service: Video Audio quality Windows (QWAVE) - Unknown - %windir%\system32\svchost.exe experience
  O23 - Service: recovery for Windows Service (Service recovery for Windows) - unknown - C:\Windows\SMINST\BLService.exe
  O23 - Service: Cyberlink RichVideo service (RichVideo) - Unknown - C:\Program CyberLink Files\RichVideo.exe
  O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe
  O23 - Service: remote procedure (RPC) call (RpcSs) - unknown -.
  O23 - Service: Manager of security accounts (SamSs) - unknown -.
  O23 - Service: secondary (seclogon) - Unknown - %windir%\system32\svchost.exe to logon
  O23 - Service: Service AE StarWind (StarWindServiceAE) - Rocket Division Software - C:\Program Alcohol Soft 120\StarWind\StarWindServiceAE.exe
  O23 - Service: Distributed Link Tracking Client (TrkWks) - unknown -.
  O23 - Service: installer of Modules of Windows (TrustedInstaller) - unknown -
  O23 - Service: Service Manager Viewpoint (Service Manager Viewpoint) - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
  O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
  O23 - Service: Service host (WdiServiceHost) - Unknown diagnosis.
  O23 - Service: Diagnostic system host (WdiSystemHost) - unknown -.
  O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
  O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe
  O23 - Service: XAudioService (XAudioService) - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
  O23 - Service: PnkBstrB (PnkBstrB) - unknown - C:\Windows\system32\PnkBstrB.exe
  O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit security 360\IS360srv.exe

  Hello

  You can access Microsoft.com, McAffee.com, Symatec.com? Thinking you have a conficker.

  Check with this site
  http://www.confickerworkinggroup.org/infection_test/cfeyechart.html

  Alert on the Win32/conficker virus
  http://support.Microsoft.com/kb/962007

  Protect yourself from Conficker
  http://www.Microsoft.com/security/worms/Conficker.aspx

  How to remove the worm Downadup Conficker (Uninstall Instructions)
  http://www.bleepingcomputer.com/virus-removal/remove-Downadup-Conficker

  How to manually remove the Conficker worm
  http://www.411-spyware.com/Conficker-worm-removal#how-to-remove

  BDTool to remove
  http://www.bdtools.NET/

  -----------------------------------------------

  Run the malware removal tool from Microsoft, add Prevx to detect any malware you have
  the system and execution UnHackMe - then do the rest for you.

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows Update - if necessary, you can download it here.

  Download - SAVE - go where go out you there - top - right click RUN AS ADMIN
  (Then run MRT as shown above.)

  Malicious removal tool from Microsoft
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Malwarebytes - a scanner at the request - update on the updates tab and run whenever you think malware.
  http://www.Malwarebytes.org/

  Here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  also install Prevx to be sure that it is all gone.

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  --------------------------------------------

  Also do to the General corruption of cleaning.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------

  Run Malwarebytes when you can.

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security - reset all Zones by default level - apply / OK

  Close IE

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question. (Toolbars are BHO)
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Don't forget to do:

  Logon as administrator

  Start - type in the search box-> COMMAND - find on the list above - CLICK RIGHT - RUN AS ADMIN

  Enter each of these one at a time and press ENTER after each

  ipconfig/flushdns

  nbtstat-r

  nbtstat - RR

  netsh int Reinitialis

  netsh int ip reset

  netsh winsock reset

  Reset
  ------------------------------------------------------

  Here are a few rootkits if it were a question:

  SpyDLL Remover - free
  http://securityxploded.com/spydllremover.php

  Advanced Windows Service Manager
  http://securityxploded.com/winservicemanager.php

  Run the Rootkit Revealer - free
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb897445.aspx

  UnHackme - trial
  http://www.Greatis.com/UnHackMe/

  This shows how to use UnHackme and includes a link to version 2.5 – use it as a guideline and current
  available as version above is 5.5
  http://safecomputing.umn.edu/guides/scan_unhackme.html

  IceSword - free
  http://www.AntiRootkit.com/software/IceSword.htm
  Instructions and pictorial
  http://securityxploded.com/IceSword.php
  Tutorial for use of IceSword
  http://translate.Google.com/translate?hl=en&SL=zh-CN&u=http://soft.zol.com.CN/2004/0803/145163.shtml&prev=/search%3Fq%3Dicesword%26hl%3Den%26lr%3D

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Windows update notification (redirect) remains on

  I have a dell inspiron 570 and I that a notification is turned on, saying that I have disabled the windows update, when I check windows update, it is on and up to date, it is said in my dell - to configure windows update and sent me to a screen that says install updates automatically, I do, and it's still there in my corner to the right of "my dell. Please help, ronson 19

  Hi ronson 19,.

  Please repost this in the most expert helpdesk forum.

  http://en.community.Dell.com/support-forums/desktop/

• My Dell Latitude Tablet is stuck on 'Failure to configure Windows updates from reinstatement of changes' (Windows 8)

  It was stuck on this during about 3 hours and I desperately need to use... It is essentially new from today, as I had mail. I really don't understand why this is happening and I can't find a way to fix.

  From what Ive seen in similar forums, that I'll post things that do not work in my situation.

  • I don't have any sort of keyboard or mouse for this tablet.
  • I tried to restart the flight button and button / stop
  • I took the battery.
  • I do not have a more 8 GB USB so I can't use a recovery.

  Honestly, I'm so frustrated because I both want and need to use it for school... I don't have the time and money to run around to try to find a larger USB... at least not for a few days or a week. If no indication as to what is wrong and all the other options would be very appreciated.

  Hi Alex,

  I understand the inconvenience caused to you due to this problem. Installation of Windows Update takes this long period. It seems to be a problem with the Windows Update components. You could also face this problem at any time update does not install correctly and it is not to let any other updates to settle.

  As you mentioned that this is a new feature by Dell I suggest you contact the manufacturer or point of purchase. You can contact the Dell forums on the information provided below.

  Mobile devices

  http://en.community.Dell.com/support-forums/mobile-devices/f

  Let us know the status of the issue.

• Latitude E6410 internal display will not work unless the driver is disabled, regardless of the OS

  Hi all

  I had done research on google without end, dell community support research, etc. and cannot find the solution. The internal computer screen does not work on my Latitude E6410, except if the display driver is disabled. I tried all the drivers on the Dell Web site (including previous versions). The laptop has the card Nvidia nvs 3100 m. I've updated to the latest version of the driver available from Nvidia, and it still doesn't work. However, I can use an external monitor using a VGA connection.

  Tried with Windows 7 x 86 and x 64. X 86 and x 64 Windows 8. Windows XP x 86 same results.

  The strange thing is that if I leave the compatible driver, I can see the screen flash Dell OEM and the beginning of the GUI of Windows boot, but once the driver is started, the screen goes black.

  Ran the Dell diag and video passages. I think the problem is driver/software related like the screen works, but once the driver is loading with Windows, the screen stops video production.

  BIOS is updated. All the other drivers installed.

  Any suggestions?

  Laptop is still under warranty, so if I have to I can get a mobo replaced, but want to exclude all other possibilities first.

  Thanks for all comments and suggestions.

  OK, so I finally found the fix (literally, this morning).

  After browsing the internet, I found another site where this driver was the recommended fix and it worked:

  http://www.Dell.com/support/drivers/us/en/19/DriverDetails?driverId=R287174

  Now, my e6410 is not the nvidia driver and intel, only nvidia card.

  If your e6410 Intel and Nvidia, you may need to play with the pilots to see what will work the Nvidia driver (I'm guessing the driver Dell A08 works well).

  As a couple of my co-workers have the same e6410 and did not have this problem, it seems that the material appears to be the culprit, but only in the sense that a particular version of the Nvidia NVS 3100 m driver works with the Dell driver A08 and some will work with the driver Nvidia 302,80 (9.18.13.280) (which is installed by Windows as well). My Dell was purchases / delivered late 2010. My co-workers that Dell was purchase / shipped in early 2011. I don't know if the short time makes all the difference in what provided Dell (or correctly, what Nvidia to Dell Dell installed), but there is a difference.

  I also tried to upgrade the driver A08 (which is the version of the driver 8.17.12.5922 dated dated: 31/07/2010) to the 9.18.13.280 (as of: 11/06/2012) and it did not work. I had to go back to the 8.17.12.5922 to get the video to work again.

  My Nvidia NVS 3100 m firmware/bios version is: 70.18.53.00.04.

  I hope this helps anyone with this issue, but for now, it seems that the A08 driver is necessary for users of this issue.

  Good luck to all with this question, but I will now consider this matter resolved.

• Smart card reader driver is sought on Windows update after inserting the smart card

  We are in the process of deploying PKI project in our environment. Client computers have Windows 7 Enterprise 64-bit SP1. We use McAfee Endpoint Encryption 5.2.12 on all clients. Our environment has a mix of Dell (Latitude E6400, E4300, E4310, E6410, E6420) and HP (EliteBook 8460p, EliteBook 2560p) laptops. There's no problem with Dell laptops at all.

  With HP machines, however there are two problems.

  1. with the model 8460p, after installing the Alcor card reader driver, when I insert the smart card into the reader he begins to search for the drivers on windows update. In three minutes, it updates the drivers and works very well. My concern is when I install the card reader drivers explicitly why go to Windows update. HP 2560p also has the same card reader, but this problem is not on this model. I disabled the driver smart card research in strategy group as well. This behaviour is sparkle roll.

  2. when I enable smart card authentication on the McAfee console for any HP laptop and try to use my smart card on McAfee Endpoint encryption pre boot screen, machine freezes. Same configuration of McAfee encryption works fine on Dell laptops.

  Help, please.

  Hello

  Your question of Windows 7 is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT audience Pro on Microsoft TechNet. Please post your question in the TechNet forum. You can follow the link to your question:

  http://social.technet.Microsoft.com/forums/en-us/w7itprogeneral/threads

  Hope the above information is helpful.

• Cannot access the Windows Update Site

  Search engine links redirect us to different sites, not associated.  I get an error message - the connection was reset - when I try to access MS Windows security updates.  I do not know how to find the problem, when I can't access resources Ms.

  You can try:

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  If not post back with more information, like what Windows operating system you use including Service Pack level, what security software you use and error messages that are related to the update that is causing problems.

  Thank you.

  TaurArian [MVP] 2005-2011 - Update Services

• Windows Update, error 0xc01a001d

  My Latitude | D630 has notified me that I had an update. He told me it would take about an hour and I would not be able to use my computer for this period. I agree, and then he showed "installation of 1 of 3, 3%" etc. He became a black screen and white text, seemed to be running through 101911 files. When he got about a third of the way through, he said. 0xc01a001d! 37406/101911 (\Registry\Machine\COMPONENTS\DerivedDat...) and the police will Flash slightly. I rebooted and went through the same process several times, always to come to this conclusion. Nothing allows me to turn on my computer without bypass this update. What can I do?

  * original title - problems to install an update! (DerivedDat...)? *

  This computer belongs to you or your school, Gemma? ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows Update error error number: 0x80072EFF

  I think windows update error error number: 0x80072EFF by updating my PC. I am also getting Generic Host Process error and after I get one that I get a few redirects and a lot of functional point of view.

  I tried all the solutions for the process generic host for win32 services has encountered a problem of error and none have worked.

  HIJackThis log

  Logfile of Trend Micro HijackThis v2.0.4
  Scan saved at 15:34:27, on 12/29/2010
  Platform: Windows XP SP3 (WinNT 5.01.2600)
  MSIE: Internet Explorer v8.00 (8.00.6001.18241)
  Boot mode: Normal

  Ongoing process:
  C:\WINDOWS\System32\smss.exe
  C:\WINDOWS\system32\winlogon.exe
  C:\WINDOWS\system32\services.exe
  C:\WINDOWS\system32\lsass.exe
  C:\WINDOWS\system32\svchost.exe
  c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
  C:\WINDOWS\system32\spoolsv.exe
  C:\Program Files\Java\jre6\bin\jqs.exe
  Files\Fichiers Files\Motive\McciCMService.exe C:\Program
  c:\Program Files\Fichiers SharedCOM Shared\9.0\SharedCOM\RoxWatch9.exe
  c:\Program Files\Fichiers SharedCOM Shared\9.0\SharedCOM\RoxMediaDB9.exe
  C:\WINDOWS\Explorer.exe
  C:\WINDOWS\RTHDCPL. EXE
  C:\WINDOWS\system32\igfxtray.exe
  C:\WINDOWS\system32\hkcmd.exe
  C:\WINDOWS\system32\igfxpers.exe
  C:\WINDOWS\system32\igfxsrvc.exe
  C:\Program Files\Verizon\McciTrayApp.exe
  C:\Program Files\Fichiers Java Update\jusched.exe
  C:\Program Files\Microsoft Security Essentials\msseces.exe
  C:\Windows\System32\svchost.exe
  C:\Program Files\Messenger\msmsgs.exe
  C:\WINDOWS\system32\ctfmon.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\WINDOWS\system32\dwwin.exe
  C:\Windows\System32\svchost.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\WINDOWS\system32\wuauclt.exe
  C:\WINDOWS\system32\msiexec.exe
  C:\Program Trend Micro\HiJackThis\HiJackThis.exe

  R0 - HKCU Software Microsoft Internet Explorer Main, Start Page = http://www.yahoo.com/
  R1 - HKLM Software Microsoft Internet Explorer Main, Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
  R1 - HKLM Software Microsoft Internet Explorer Main, Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
  R1 - HKLM Software Microsoft Internet Explorer Main, Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
  R0 - HKLM Software Microsoft Internet Explorer Main, Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
  F2 - REG: UserInit = userinit.exe
  O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
  O2 - BHO: Verizon SMB Toolbar - {A057A204-BACC-4D26-DFC4-79A09BF76BC9} - C:\PROGRA~1\vzsmbtb\vzsmbtb.dll
  O2 - BHO: Google Toolbar notify BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
  O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
  O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
  O3 - Toolbar: Verizon SMB Toolbar - {A057A204-BACC-4D26-DFC4-79A09BF76BC9} - C:\PROGRA~1\vzsmbtb\vzsmbtb.dll
  O4 - HKLM\... \Run: [RTHDCPL] RTHDCPL. EXE
  O4 - HKLM\... \Run: [Alcmtr] ALCMTR. EXE
  O4 - HKLM\... \Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
  O4 - HKLM\... \Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
  O4 - HKLM\... \Run: [persistence] C:\WINDOWS\system32\igfxpers.exe
  O4 - HKLM\... \Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe".
  O4 - HKLM\... \Run: [SunJavaUpdateSched] "C:\Program Files\Fichiers Java Update\jusched.exe"
  O4 - HKLM\... \Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" - hide - runkey
  O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program 9.0\Reader\Reader_sl.exe Adobe."
  O4 - HKLM\... \Run: [adobe ARM] "C:\Program Files\Fichiers Files\Adobe\ARM\1.0\AdobeARM.exe".
  O4 - HKCU\... \Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" / background
  O4 - HKCU\... \Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~1\MICROS~2\Office12\EXCEL. EXE/3000
  O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
  O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
  O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR. DLL
  O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
  O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}-C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
  O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  Ø16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
  Ø16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingU

  He did had a System Tools 2011 virus that seems to have disappeared. But also, which took place on 12/24. It seemed to have disappeared, but it has problems since.

  Please see step 22 and 23 here like system tools is known for manipulating the hosts file:Remove System Tool

  Once your hosts file is OK, then strongly suggest , using Internet Explorer, you have the system scanned from here:
  OneCare Protection scanner

  NOTE: I see that you have several threads going about this infected system. The only that this system can never be approved again is at each startup of a Linux-based rescue CD or to do a clean install of Windows.

  Kaspersky offers such a rescue CD is well to clean heavily infected systems as the hard drive is not Active when the system is booted from the CD -Kaspersky Rescue Disk 10

  Expert MowGreen Windows IT Pro - consumer safety

• XP Media Center - unable to connect to Windows Update MSE fails with the error Code: 0X80072EFE

  OS: Windows XP Media Center: SP3, P4 3.20 Ghz, 1 GB of memory IE V8 processor

  I currently have problems to connect to Windows Update. I can't connect to the site at all and is the "this page cannot be displayed" whenever I try to open it. I diagnose the network connection and he came back with no problems found. I can download & install Microsoft Security Essentials, but I get error 0x80072EFE when I try to update. Note: MSE seems to update on its own, but not via the update button. I reset IE8 by default as well as the windows firewall and the IP (Winsockfix.exe) stack

  I also ran several different viruses, malware and Trojan scanners and all are own return. (AVG, Norton Security scan, MSE. I tried to run the scan to Microsoft Live, but the page froze when I tried to download it. It seems that any Microsoft Security site is blocked for some reason any. A Hijack log is available if needed?

  I had some browser redirect issues (I suspect the Virus), but it was very random and seems to have settled down. The main problem now is to get the update in the system and the MSE.

  Thank you

  TMcC

  Problem solved!

  Trojan:DOS / main Alureon.A in the MBR on the hard drive. Start into the recovery console and run FixMBR. It has detected the MBR was not correct and re-written the record. Windows Update now working as the MSE to date.

  I will me BEDTIME!

  Thank you guys for the entries.

  Tom

• Windows update fails to load: Win Xp

  Windows XP, SP3 on a Latitude D410

  After repair and update Windows Installer 4.5, Windows Updater would not be responsible.  REF. KB 943144: not exactly the same question, but made 2 method with no luck.  Click Update MS, starts IE8, after 3 or 4 minutes get a "Try MS update today" page, click Start now, get review license page, click on continue.  After awhile looong, get the following dialog box: «the files required to use microsoft update are registered or installed...» ' Select 'register or install for me now. ' Click on continue.  Go to next page: "Download and install latest software update."   The download begins.  After another long period of time "Try MS update today" page reappears and can repeat the same process with no luck.

  From the journal of the Updater:

  Report: Initialization of static data to report *.
  2010-03-22 1812 340 report 19:32:20:078 * OS Version = 5.1.2600.3.0.65792
  2010-03-22 19:32:20:093 1812 340 report WARNING: failed to load information from Win32_ComputerSystem reporting with hr = 80040154.
  2010-03-22 19:32:20:093 1812 340 report WARNING: cannot load Win32_BiosProperties information with hr = 80040154 reports.
  2010-03-22 1812 340 report 19:32:20:093 * locale 1033 = ID
  2010-03-22 19:40:10:703 3452 be8 Misc = logging initialized (build: 7.4.7600.226, tz:-0500) =.
  2010-03-22 19:40:10:703 3452 be8 Misc = process: C:\Program may Explorer\IEXPLORE. EXE
  2010-03-22 19:40:10:703 3452 be8 Misc = Module: C:\WINDOWS\system32\wuapi.dll
  2010-03-22 19:40:10:703 3452 be8 COMAPI FATALE: unable to connect to service (hr = 80080005)
  2010-03-22 19:40:10:703 3452 be8 COMAPI WARNING: failed to connect to the service. (hr = 80080005)
  2010-03-22 19:42:11:843 3452 be8 COMAPI FATALE: unable to connect to service (hr = 80080005)
  2010-03-22 19:42:11:843 3452 be8 COMAPI WARNING: failed to connect to the service. (hr = 80080005)
  2010-03-22 19:44:11:843 3096 dcc Misc

  Also ran the method 1 and 2 in KB 946413 and tried to install/running the Parser MS recommended in this KB.  No luck.

  Note: Should then repair Windows Installer, run the Windows Cleanup utility installer.  Reinstalled MS Office 2003 and I tried to update, highlighting the problem of Win Update.  No problem with installation/update with other applications package.

  In addition, disabled 3rd part firewall and anti-virus during several tests.

  Any help would be appreciated.

  Some ideas at the moment, but can you advise at least that there are specific forums for Windows XP.

  http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

  BTW, it's too late for a restoration of the system when everything worked correctly?

  You have a backup image that you can restore?

  Article on the Windows Firewall if you are interested: http://support.microsoft.com/default.aspx/kb/875357?p=1

  TaurArian [MVP] 2005-2010 - Update Services

• Help, INternet explorer does not work after windows update

  One day, the computer automatically downloads and installs the programs that are recommended by microsoft windows.
   
  After installation, my INternet explorer does not work.

  It reads:

  Windows could not access 'ie.redirect.hp.com '.
  Windows received an HTTP error message: 403 (refused).
  -> If this problem is consistenly prevent windows to connect to several sites on the Internet, contact your network administrator or your ISP.

  Then I click ok, and then try to go on 'www.google.com '.
  It still does not work, so I click on diagnose connection problems
  This time, it reads:

  Windows not found no problem with the network connection on this computer.

  You want to report the problem to Microsoft? Additional details about what went wrong can help create a solution. The report will be sent the next time you go online.
  Send information

  But when I send, I can not because I have Canon go online on my Internet Explore.
  When he first stopped working, I could use the system restore, but after a few months I dropped and now I can't restore the system to a place that it worked fine.

  I also know that this problem is not the administrator of network or something like that because I downloaded Firefox when IE stopped working, and Firefox works fine.

  I tried everything, but I can not do it by myself, so help please!

  @ceda only: See...

  Help: I got hacked. Now what should I do?
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Backup of personal data (which none should be considered 100% reliable at this point) then do a format and clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or a network otherwise and before using a USB key that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft