(Redirected) Through a port USB 3 on E5400

I have an E5400 and want to use USB 3 via either a PR03X docking station with ports USB3 or a caddy with 3 USB ExpressCard to PCMCIA location.

I've updated the Windows 10 machine.  I do not understand that Dell does not support this upgrade, but it works very well so far.  The only problem is that when I attach the PR03X and connect a device USB 3 superspeed ports in the back, the unit works at the speed of USB2.

Don't check Device Manager, no USB 3 device is indicated.  Mounting the docking station generates "Generic USB" devices, but 10 Windows does not seem to recognize the 3 USB ports as such, even if Dell diagnostics show the device plugged in USB 3 capable.

I tried the upgrade to the Intel chipset enhanced, but the installation says that this machine is not capable.

I didn't try the USB3 via docking under Windows 7, so I don't know if this worked then or not.

Is there a combination of chipset and driver updates that will allow me to use the USB 3 on E5400 laptop?

Any suggestion would be appreciated.

There are a few updates available for this laptop BIOS, but since I have already installed Windows 10, I fear that the BIOS update can cause problems with Windows.  If this isn't the case and I can apply these updates without problem, could it help solve the problem?

Hi leojbourne,

Please repost this in the laptop computer forum help.

http://en.community.Dell.com/support-forums/laptop/f/3518

Tags: Dell Products

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